Straight There Ltd
Skills
- Storage
- House Removal
- Packaging service
Customer Reviews
Write a review7.76 /10
Based on 7 reviews over the past 12 months
Quality of work
7.71
Reliability
8.29
Communication
7.29
Reviews (213)
10 House Removal
Posted 16 September
Stop looking, you found the best moving company
I have nothing but good positive things to say about this company, any extremely positive experience from quote to new house.Verified reviewerJob location: B690 Removals / Storage
Posted 15 September
Avoid. Zero stars.
Our personal experience was very disappointing. We used Straight There Ltd in October 2025; for removals and storage. Items were loaded onto the van without the level of protection expected, and we later learned the storage facility used had no ventilation. Our belongings were returned damaged, damp, and/or mouldy due to transport and storage conditions. Several boxes were weakened or wet, and clothing in wardrobe boxes returned damp and mouldy. The delivery from storage was rushed and disorganised, with incomplete / incorrect assembly of furniture.Verified reviewerJob location: DY910 House Removal
Posted 25 July
Highly recommend
Managed to accommodate me at the last minute, both men very professional & friendly, took care in all my items & wrapped furniture up to prevent marks / damage and even removed an extra item that wasn’t on the list for meJob location: DY1Response from Straight There Ltd
Thank you so much for the kind review lucie, we wish youvall the best in your new home:)
4.33 House Removal
Posted 16 July
Damaged Item
We used this company to move homes in May 2026. On the day of moving their staff accidentally broke a living room mirror. Since then despite numerous requests to claim on their insurance as their staff broke the item, this company has done and tried everything including lies of offering to repair on their day (did not happen) not to resolve or compensate us for their mistake and 8 weeks on we are now at the point of taking this legal. It is now the principle of the matter and how they have dealt with the situation, not the value of the item. We paid them we move our items safely, they didnt!Job location: WS310 House Removal
Posted 31 May
Reliable and Professional service
Really professional moving company. Fair price and great customer service. Service starts with a proper quote, Chris (owner) coming round in person to access the move cost, then dates agreed. Darren and his team then arrived early and had everything packed by 10:30am (7.5 ton lorry) - everything then moved in by 3pm! Amazing! Great Lads - highly recommended.Verified reviewerJob location: DY12Response from Straight There Ltd
Thank you matt for the amazing review, we are so pleased we made your move as smooth as possible. We at straight There Removals wish you all the best in your new home:)
10 House Removal
Posted 14 February
Moving Home
Quite simply a faultless service. Chris took his time to attend the house to give an accurate quote rather than just an estimate over the phone as other companies offered. Lisa was in regular contact to ensure everything would run smoothly. The lads on the day, Azza and Luke, were exceptional. Nothing was too much trouble. They were polite, thorough and professional. They made the impossible possible. I couldn’t recommend this company more.Verified reviewerJob location: B35RMarcus JResponse from Straight There Ltd
Thank you so much Marcus for this wonderful review, we are so pleased your move went so smoothly and wish you all the best in your new home! Kind regards, Straight There Removals team :)
Photos
Company Info
Owner
Mr Chris Roberts
Ltd Company
10 years on Checkatrade
VAT Registered
Yes: 227251916
Straight There are the removals and office relocation specialists based in Oldbury, West Midlands. We are a family run business that have been operating for over 10 years. Our service is first class and our staff are friendly, well trained and experienced, they are there to cater for your needs and to make your move easier.We specialise in all types of national removals, storage, packing service, packing materials, cleaning and ancillary services.Please read our reviews to get an idea of the quality of service we offer.
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Member since June 2016
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