Reviews

  • 3.25

    Fixing a leaking toilet + boiler service.

    Posted 19 January 2024

    Wilson was very polite, however the work was a very poor quality, and we were left with a sizeable leak behind a sealed cistern that has caused significant damage. Wilson has since ignored all efforts to engage him about insurance covering the cost of the damage to our home. Avoid at all costs.
    Verified reviewer
    Job location: CB1

    Response from HEATPRO

    I’m sorry to heard this, the job was done in the summer of 23. I haven’t received any messages or calls from the customer. May be he dialled the number wrong but unfortunately and sorry to repeat myself I did not receive any communication at all from this

  • 10

    Repair of broken boiler

    Posted 21 December 2023

    Heatpro responded quickly and called by on the day I contacted them. They did an efficient job identifying the source of the problem with the boiler and went the extra mile to make sure the system was working to full capacity. I have no hesitation recommending them for work with central heating systems as they are excellent heating engineers.
    Verified reviewer
    Job location: CB3
  • 10

    Boiler service, repair leaking stop cock and external water pipe, fitted new sink/tops.

    Posted 26 October 2023

    We found Wilson’s plumbing&heating work to be professional, knowledgeable and competent. Excellent work at a fair price.
    Verified reviewer
    Job location: CB5
  • 9.5

    Leak in the bathroom

    Posted 06 May 2023

    I have turned to Wilson for services a couple of times in the past and has always delivered. Quality work, knows what he is doing and talked us through what the issue was, what it would take to fix it and what he would do. Great work.
    Verified reviewer
    Job location: CB1
  • 10

    Boiler service

    Posted 14 April 2023

    Great communication, Wilson was able to book me in the next day and sent the paperwork quickly. I’m so pleased with his work I would definitely feel confident using his services again!
    Verified reviewer
    Job location: CB10
  • 9

    Find fault and replace motorised valve.

    Posted 08 April 2023

    Attended at very short notice. Diagnosed the fault and returned promptly the following day with replacement parts. Great service.
    Verified reviewer
    Job location: CB3