Surrey Damp Company

Reviews (87)

• 1.33

  Damp Survey

  Posted 13 March

  Extremely unreliable – endless broken promises and wasted my time

  I had an incredibly frustrating experience with this company. After their initial visit, they guaranteed that the report would be sent the following day. However, this was just the start of a week-long series of excuses. First, they claimed they needed more time. Then, they promised it would be sent on Sunday. When Sunday came, they made more excuses and assured me it would definitely be ready by Monday. Monday and Tuesday passed with still no report and no proactive communication. By Wednesday, I could no longer wait and had to hire another company to do the job they failed to deliver. Whil
  
  Job location: KT3

  Response from Surrey Damp Company

  Hi Kelvin, I find this incredibly disappointing! I told you my son was diagnosed with nmdar encephalitis and our whole family world was flipped upside down, I always pride myself on reliability and courtesy and trustworthy. For you to leave a review like this means you have no compassion. I reimbursed your payment after the weekend And explained what my family was going through at the time. You can clearly see all the other outstanding reviews Thank you

• 10

  Damp Investigation

  Posted 21 November 2025

  Damp in internal concrete floor

  Adam was excellent assessing the problem with damp on a concrete floor in internal cupboard. Suggested removing external render which sounded hollow. This revealed cracks in breeze blocks through to internal wall allowing moisture in. He mended cracks, re rendered and put in chemical damp proof course as insurance. Very pleased with his approach and standard of work. Highly recommend
  Verified reviewer

  Job location: KT12
• 9.67

  Damp Proofer

  Posted 24 October 2025

  Highly recommended

  I am so grateful to Adam for his work on damp proofing the front wall of our living room. He identified the cause, gave us a clear and competitive quote and got started quickly. He went out of his way to remove and reinstall a built-in cupboard, which saved us thousands in having it redone by the original contractor. On top of a thorough and professional job, he was courteous, considerate and tidy. I would recommend him to anyone in need of a damp proofing survey and course.
  Verified reviewer

  Job location: SW20

  R

  Alex
• 10

  Rising Damp

  Posted 19 June 2025

  Rising damp in bathroom and rear of property

  Adam and Gareth dealt with 2 complicated and longstanding damp problems which involved identifying a downpipe leaking back into the foundation,and also removing and then replacing a kitchen and related flooring. They are experienced professionals with a real work ethic and a gift for problem solving . They were thorough,neat and tidy ,and re plastering was done to a high standard . Adam was a great communicator as liaison was required with neighbours. We would thoroughly recommend Adam and Gareth
  Verified reviewer

  Job location: SW18

  Response from Surrey Damp Company

  Hi Richard, Great to hear your happy with our workmanship. It was quite a wide spread damp problem, Requiring shower removal, Kitchen removal. Render/plaster removal to bathroom, kitchen dining room, bedrooms. Then a full Damp Proofing Treatment 😊

• 10

  Damp Proofer

  Posted 07 June 2025

  Dealing with rising damp in much of ground floor of Victorian terraced house

  Would highly recommend, outstandingly good service. Our decorator confirmed that the damp had indeed been fully dealt with, which is the main thing. But in addition, Adam was courteous, friendly and considerate; explained things very clearly; very tidy; and provided prompt responses to our queries after the job was completed. I may have already said this, but would highly recommend, outstandingly good service
  Verified reviewer

  Job location: KT3
• 10

  Damp Proofer

  Posted 10 April 2025

  Damp course

  Adam and Gareth were great. Nothing was a problem to them. We are very happy with the results and would highly recommend them. Thanks.
  Verified reviewer

  Job location: SW19

  Response from Surrey Damp Company

  Thanks Angela for your kind words 😊