Reviews

  • 10

    Very happy with good uncomplicated clean work.

    Posted 1 week ago

    Very pleasant initial chat on WhatsApp once I confirmed the job with them it was very quick from dropping by for measurements, quote start and finish. Work was clean, quick and well executed. It took only 2 days and even some unexpected piping didn't stop them or slow them down.
    Verified reviewer
    Job location: CT17
  • Lee T
    1.33

    Amending existing pipework suitable for future radiator.

    Posted 02 August

    Work was done, but by rude engineers who aggressively pushed for immediate payment which had not previously been communicated. No cleaning after their work, bits of materials and cuttings left, essentially a large mess was left for me to clean, tidy and throw materials away. Phoned to complain, received and apology, and was happy a promise was made as a compromise to fit the radiator once arrived. Now following up for them to fulfil their promise, I have been completely ghosted. I have been calling and messaging for several weeks, no response at all. Extremely disappointing, dont recommend
    Verified reviewer
    Job location: TN2

    Response from Thames Plumbing & Heating

    Hi Lee, I hope you’re well. I believe you may have the wrong company here. As we don’t have your name on file or any missed calls or communication with you. If you could please check would be great. But if you need any help with plumbing or heating please get in touch. Many thanks.

  • James G
    10

    Concealed toilet cistern wouldn’t stop filling

    Posted 31 July

    Scott responded to me posting the job within minutes, agreed an appointment time and messaged me to say he was on route. On inspection, access to the cistern was almost impossible but Scott found a way and completed the job to a very high standard and for a fair price. I would use Scott for any other plumbing jobs and would highly recommend Thames Plumbing and Heating to anyone else
    Verified reviewer
    Job location: TN32
  • Hughes R
    10

    I am extremely happy with the service.

    Posted 20 July

    The proprietor is a really kind individual who is helpful, courteous, and honest. The Thames Plumbing & Heating crew installed a boiler for me, and I couldn't be happier with the outcome. Fantastic crew and outstanding service!
    Job location: BN13
  • Barry M
    10

    We are extremely pleased with the radiator installation

    Posted 18 July

    We are really happy with Thames Plumbing & Heating Team's radiator installation. The engineers finished the work to a high grade, were professional, and arrived on time. They finished everything neatly, gave great advise, and communicated clearly. The service was dependable and reasonably priced, and the new radiators function flawlessly. Strongly suggested.
    Job location: ME4
  • Haiden M
    10

    The boiler installation service has left us really happy.

    Posted 18 July

    The boiler installation service has left us really happy. For dependable boiler installation and heating services, the team is highly recommended because they were expert.
    Job location: TN34