Work was done, but by rude engineers who aggressively pushed for immediate payment which had not previously been communicated.
No cleaning after their work, bits of materials and cuttings left, essentially a large mess was left for me to clean, tidy and throw materials away.
Phoned to complain, received and apology, and was happy a promise was made as a compromise to fit the radiator once arrived. Now following up for them to fulfil their promise, I have been completely ghosted. I have been calling and messaging for several weeks, no response at all. Extremely disappointing, dont recommend
Response from Thames Plumbing & Heating
Hi Lee, I hope you’re well. I believe you may have the wrong company here. As we don’t have your name on file or any missed calls or communication with you. If you could please check would be great. But if you need any help with plumbing or heating please get in touch. Many thanks.