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Reviews

  • 10

    Electric shower replacement

    Posted 6 days ago

    Mark has done a very good job replacing an existing electric shower with a new model. All the work has been done on professional level, the place was left clean and tidy. Mark was friendly, polite and helpful in communicating the job progress.
    Verified reviewer
    Job location: SM5
  • 9.67

    Efficient shower replacement and tiling

    Posted 21 July

    Efficient shower replacement. Team arrived promptly, job completed, everything left clean and tidy. Good choice of replacement fitting which met our needs. New fitting works well, tiling neat and complete. Competitively priced.
    Verified reviewer
    Job location: KT3
  • 10

    Radiator Installation

    Posted 07 July

    Mark came and fitted some radiators in my loft extension and was amazing! He was so quick, efficient and professional. Can’t recommend him enough! He responded quickly to my enquiry, quoted me within 24 hours of viewing my house and commenced work within a week. Will definitely be using him again!
    Job location: SM4

    Response from Thaw Out Heating and Plumbing Limited

    Thanks, we look forward to working with you again! :)

  • 10

    Replacing the loo.

    Posted 17 June

    The loo was hardly flushing . Initial communication was about just replacing the cistern - to save costs. It became apparent that this was not possible & so a new loo was chosen in full consultation with Mark who presented different options. The loo was replaced promptly & the tenants were very happy with the whole speedy process.
    Verified reviewer
    Job location: SW17

    Response from Thaw Out Heating and Plumbing Limited

    Thankyou for your positive feedback, we look forward to working with you again soon! :)

  • 10

    New Shower

    Posted 13 June

    Initial contact with Mark was pleasant. Appointment set and he popped over to have a look at the job (Friday cop) and got he quote first thing the next working day. We also clarified the brand and materials proposed and agreed the quote. Works started and what seemed to be slow progress was actually making sure that the prep works were done correctly. The end result, beautifully fitted shower!
    Job location: SM3

    Response from Thaw Out Heating and Plumbing Limited

    Thank you for your positive feedback. We’re glad you’re satisfied with our service and appreciate you taking the time to share your experience. :)

  • 10

    Kitchen plumbing - leak investigation

    Posted 12 June

    A great experience. Engineers were on time. They were knowledgeable, providing explanations for everything they did or investigated.
    Verified reviewer
    Job location: SW16

    Response from Thaw Out Heating and Plumbing Limited

    Thank you for your positive feedback. We’re glad you’re satisfied with our service and appreciate you taking the time to share your experience :)