I had a boiler and pump fitted last year. It wasn't cheap but they did come out to me on a Sunday at very short notice when our boiler stopped working. We paid cash. We have a few possibly issues. I spoke to Chris and he said that he would come out on Friday. I tested out a few things that he suggested and fed back via text, no reply.
On the Friday, it was getting near to the end of the time window when he said he would arrive. I texted again, just to check his arrival, no reply. I've emailed too, no reply. Seems no aftersales available. Shame, this isn't what I wanted to feed back.
Response from The Boiler Installation Specialists Ltd
We are sorry to see this review, but we strongly dispute that it fairly reflects our workmanship or reliability. We installed the boiler over a year ago, and the boiler itself is still working perfectly
When we attended the property recently, the issue raised was found to be unrelated to our original installation. The customer has also contacted Checkatrade to confirm this and has tried to have the review removed.
Checkatrade informed customer they cannot remove review so Jenny (customer) could only leave reply to her original review