I asked Manny for a revised quote and he said he can start at the beginning of April. It's the 9th of May and I don't even have the revised quote. I also appointed the building regulations company he suggested. On the other hand a couple of weeks ago I had a company that was ready with the quote within 5 working days (as promised), all agreed within a week and they just started working today. With the benefit of hindsight, if you have to keep chasing a builder at the quote stage, draw your conclusions.
Response from The Ratio Design & Build Limited
We are in the process of migrating our CRM systems, thus, we lost some data along the way including the details of your enquiry. We will take your feedback into consideration and we’ll make sure it doesn't happen again.
Kind Regards,
The Ratio Team