Trade cover image

The Riviera Group

9.44/10

London, Greater London

£1,000 guarantee T&Cs apply

Checkatrade member since November 2018
5

Skills

  • Emergency Window Cleaning Service

Customer Reviews

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9.44 /10

Based on 21 reviews over the past 12 months

Quality of work

9.43

Reliability

9.43

Communication

9.48

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, friendly, and reliable service, frequently highlighting the team's excellent work and clear communication. Reviewers often commend the punctuality and thoroughness of the cleaning, resulting in sparkling windows.

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Reviews (136)

  • 10

    Window Cleaner

    Posted 1 day ago

    Excellent job done!

    The 2 professionals were fantastic and did a great job
    Job location: SE6
  • 10

    Window Cleaner

    Posted 1 day ago

    3 windows cleaned from outside only

    Very pleased - I had 3 upstairs windows cleaned (outside only) and they were done very thoroughly.
    Verified reviewer
    Job location: SE13
    Lisa S

    Response from The Riviera Group

    Thank you for the lovely review, Lisa! It’s great to hear you were happy with the results. We take a lot of pride in our thoroughness, so your kind words really mean a lot to us. Thanks again for booking with us, and we look forward to the next time we can be of service!

  • 10

    Window Cleaner

    Posted 21 June

    Excellent sparking windows

    Aaron is a professional window cleaner. He is friendly , polite and leaves the windows sparking. I recommend as a returning customer.
    Verified reviewer
    Job location: SE23

    Response from The Riviera Group

    Thank you for the lovely review, Catherine! We truly appreciate your continued loyalty and your kind words about Aaron. We're so glad we can keep your windows looking perfect, and we look forward to your next visit!

  • 0

    Window Cleaner

    Posted 18 June

    Window cleaning

    Very disappointing experience. The employee was supposed to clean only my windows but cleaned my front door without being asked. A large amount of water entered my property and hallway. Before the visit, my door worked perfectly; afterwards it became swollen and difficult to open and close. The employee told me he had insurance and that the door would be repaired, but the company later denied responsibility and claimed the damage was unrelated to the cleaning. No repair, no refund, and no accountability. I would not recommend this company.
    Verified reviewer
    Job location: SE22
    GL

    Response from The Riviera Group

    We are truly sorry for this experience. It is not the standard we strive for, as showcased by our lack of negative reviews. Our cleaner acted with good intentions, trying to go above and beyond by cleaning your door, but he used an unapproved method against our procedures and has been disciplined accordingly. Regarding your concern, as this involves a property repair, it falls under the window cleaner’s private insurance to ensure it is rectified properly. He remains fully willing to resolve this, and his offer to have your door repaired by him still stands if you would like that to happen.

  • 10

    Window Cleaner

    Posted 11 June

    Good job

    Aaron has been doing my extension glass for a few years now. He never seems rushed by the job and is always very organised, tidy and lovely.
    Job location: SE21

    Response from The Riviera Group

    Thanks so much for the kind words, Emma! It’s been such a pleasure looking after your extension glass over the last few years. We truly value your loyalty and always enjoy catching up when we visit. See you next time!

  • 10

    Window Cleaner

    Posted 24 May

    Great service.

    Aaron and his team have always done a great job for us. Highly recommended.
    Job location: SE5

    Response from The Riviera Group

    Always a pleasure working with you, Chris! Thank you for your continued support and the recommendation. See you at the next clean!

Photos

Company Info

Owner

Mr Aaron Young

Sole Trader

8 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards Accepted

The Riviera Group are a professional window cleaning company based in South London, specialising in residential and commercial window cleaning and gutter clearing.


Trained in the Reach and Wash and Traditional methods, our specialist window cleaning includes the cleaning of:


  • Window cleaning - external and internal (residential and commercial)
  • All types of glass and plastic conservatories
  • Roof skylights and Velux windows

We recognize that although window cleaning can be time consuming, difficult, and in some cases, a dangerous task, having clean windows can be the difference in making a house feel like a home, giving office workers a view to enjoy, or attracting potential customers to your shop, gallery or restaurant.


For these reasons we value the importance of strong customer relationships and aim to deliver a spotless finish every time.


Our specialist gutter clearing consists of:


  • Professional vacuum cleaning method with a state-of-the-art camera
  • Clearing of all gutters
  • Before and after photos or videos
  • Facia and soffit cleaning
  • Downpipe flushing

At The Riviera Group, we specialize in gutter clearing using camera technology and state-of-the-art equipment to ensure your gutters are thoroughly cleared.


We also offer optional extras such as fascia cleaning and soffit cleaning, making your gutters not just clear but looking brand new.


Check the upper right corner of our profile to get your free quote.


We look forward to working hearing from you soon!

This trade passed up to 12 Checkatrade vetting checks

Member since November 2018

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  • County court judgement

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