Reviews

  • 1

    Don't pay them anything until they have completely finished - 'cos they don't return to fix it !

    Posted 13 May

    Exactly a year ago today Thermaroof started work on our conservatory roof. Unfortunately we are still waiting for them to come & fix their "school boy errors" Mismeasured & cut soffits & facia's leaving flapping plastic and gaps Non opening velux window due to reveal being created at the wrong angle 1m 33 cm dangling flapping electrical cable - attached both ends but not secured Light switch proud enough off the wall to fit a pencil between the wall & the switch They've been out to look, take photos & videos promises made / excuses given yet still no date for actually fixing things !
    Verified reviewer
    Job location: NE61
  • 10

    Conservatory roof replacement

    Posted 06 April

    This company did a superb job replacing our conservatory roof. The workmen were very polite, well mannered and hard working. We found the quote very reasonable and have been 100% satisfied with the whole process. More than happy to recommend Thermaroof to anyone looking to have a conservatory roof replaced.
    Verified reviewer
    Job location: NE31
  • 6

    Roof fitted to a high standard by builders but let down by the owner

    Posted 19 October 2025

    Mark (the owner), quoted for a new roof with a large Velux, dimmable spotlights alongside the main light, and replacement of 2 blown conservatory windows. Communication v poor I had to keep chasing for updates. On installation day I was told the large Velux wasn’t even possible, a smaller one was fitted and I was later told we couldn’t have both the main light and spotlights as originally quoted. The spotlights also aren’t dimmable. Builders were tidy, did a good job, but the aftercare from Mark has been very disappointing. The promised windows still not fitted after chasing for months.
    Verified reviewer
    Job location: SR3
  • 10

    Conservatory roof

    Posted 12 April 2025

    Very professional team. Came on time. Clean and tidy working. Would recommend thermaroof to anyone wanting a new roof. An extra room for us now. Very happy.
    Verified reviewer
    Job location: TS17
  • 10

    Replaced a glass conservatory roof

    Posted 27 March 2025

    The team turned up when agreed and stayed on site until the job was completed. The finished roof looks great. The team were very accommodating and easy to deal with. There was a slight snagging issue which was quickly resolved.
    Verified reviewer
    Job location: NE47
  • 10

    Glass roof replacement

    Posted 13 January 2025

    Great communication. No pushy salesman. Listened to what we wanted and gave a competitive price and timescale to complete work. Installers all very polite and courteous. Highly recommend this company and what a difference the new roof has made! Thank you to the whole team.
    Verified reviewer
    Job location: TS28