Customer Reviews (92)
Leak under Kitchen Sink.
Had a leak from a pipe under the kitchen sink. Phoned Thomson Heating. Turned up on time on the day arranged and as always a friendly professional approach. Fitted a new part, problem solved at what I considered to be a reasonable price. Have used Thomson Heating on a number of occasions now for heating and plumbing jobs from small to big and would therefore thoroughly recommend them.
I would definitely recommend this company. Friendly with great customer service and great results. Quick and efficient. Perfect 10 out of 10!
Efficient, no-nonsense did the job with speedy service. Highly recommended.
Small wetroom installation
Blair and his team installed a small wetroom for us in Broadstairs. Whilst it was ok initially, after less than 6 months the grout in the shower area was cracking. Blair sent someone back to cut back and regrout the tray area. Unfortunately during this a number of the tiles were damaged, and within a few weeks the cracking reappeared in the grout. I have been trying to contact Blair for the past month, unfortunately he rarely replies to messages and does not answer when I call. He had said they would come back but cancelled last minute and I am no longer able to get a reply from him.
Full bathroom refit
Had Blair and his team do a whole bathroom renovation. Blair has a great eye for detail and worked well with myself to get my dream bathroom. The organisation with different trades slotted in perfectly, all involved were hard working, polite and respectful. Highly recommend Blair and his team, I now have a beautiful bathroom.
2x Tap change
2 tap changes (hot and cold) in 2 bathrooms - all completed with ease and done efficiently. Blair was very professional and polite I would highly recommend.
Replace toilet system
Very professional and quick job
Repair broken boiler
Great communication throughout. Blair started the job to replace an initial part tue day before and spent the day problem solving as it still didn’t fix the issue. He preferred an additional part late yesterday afternoon and was there first thing this morning. Boiler was up and running by 10am. Couldn’t fault his practice. Polite, tidy and knowledgeable. 10/10
Complete refurbishment of bathroom
I could not have wished for a better company to refurbish my new bathroom. Blair and his team are extremely hard working, professional and trustworthy. Having been let down by a previous company, Blair's can do attitude made the whole process seamless, topped with his positive personality, he was a joy to work with. I would highly recommend Thompson The Heating Company. Thank you Blair for your outstanding service, I have a fantastic bathroom.
Combi boiler install
Very neat install, clearly cares and is passionate about his work. Very reliable and an extremely polite and approachable person. I would recommend you use Blair for your plumbing and heating needs ...