T N E Electrical Ltd

Reviews (47)

• 2

  Electrician

  Posted 06 August

  Unprofessional and Incomplete Service

  I hired Tyrone at TNE Electrical Ltd. to carry out an Electrical Installation Condition Report (EICR), but the service was completely unacceptable. He failed to open the consumer unit during his visit, yet made no attempt to contact us on the day to gain access, which we would have provided immediately had he simply reached out. Instead, he finalised and issued the report without testing any of the circuits, and only informed us after the fact that he had been unable to open the unit. To make matters worse, when we raised this incomplete work and asked him to return and finish the job properly
  Verified reviewerJob location: W4

  Response from T N E Electrical Ltd

  We are disappointed by this review as we do not believe it accurately reflects what occurred. During the EICR, access to the consumer unit was unavailable, so the limitation was correctly recorded in line with NICEIC guidance. When access later became available, further testing required another visit and a revised report. We offered this at a substantially reduced fee as goodwill. NICEIC subsequently found no non-conformances with BS 7671 and did not recommend a refund or free remedial work.

• 9

  Electrician

  Posted 02 December 2024

  Fixing all lights and switches.

  Efficient and complete service. Easy to book. Came on time. Fair price. Good communication. All round good experience - I would recommend to all. Thank you.
  Verified reviewerJob location: W6
• 9.5

  Emergency Lighting

  Posted 23 September 2024

  Moving a light socket & checking spotlights

  Quick, helpful response from first calling to book a call out, to the actual work being carried out. Very considerate and knowledgeable person did the work and I have no hesitation in recommending them.
  Verified reviewerJob location: W5
• 10

  Electrician

  Posted 14 September 2024

  Moving a broken switch to another site plus checking light fittings & bulbs

  Excellent experience, from initial call out request dealt with efficiently and helpfully, to the person doing the work who was quick, efficient and very thorough and very courteous. Cannot recommend highly enough.
  Verified reviewerJob location: W5
• 10

  Electrician

  Posted 13 September 2024

  Light fault

  TNE knew immediately what the fault was from my description and arrived on site with the right part to fix it. Thank you for making this easy.
  Verified reviewerJob location: W4
• 10

  Electrical Installation Condition Report - Safety Checks - EICR

  Posted 20 June 2024

  A full EICR was carried out on my property

  TNE are well organised, always helpful and knowledgeable. They arrive on time and get the job done. No quibbles.
  Verified reviewerJob location: SW1P