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Reviews

  • 10

    Great service, great work

    Posted 1 week ago

    Tom came promptly to give us a quote, fitted the job in the following week (install new power supply for induction hob and 2 new electrical sockets), turned up when he said he would, got the job done well and without leaving any mess, and provided electrical certification straight away, which made the task of getting a Building Regs Approval Certificate straightforward. Very happy customer and I would certainly use the company again.
    Verified reviewer
    Job location: B90
  • 10

    Excellent Professional Service

    Posted 27 March

    Tom’s Electrical Services headed by Tom Neal are a NAPIT qualified, professional, highly competent, Electrical service provider. We recently used Tom, for a new domestic consumer unit (fuse box) and a dedicated external circuit for a heat pump / air conditioner. The whole process from initial visit for a quote, the quote itself, then scheduling and undertaking the work was done to our full satisfaction. We would highly recommend Tom.
    Verified reviewer
    Job location: B90

    Response from Tom's Electrical Services LTD

    Thank you for such a detailed and positive review—it’s really appreciated. It was a pleasure carrying out the work for you, from the consumer unit upgrade to installing the dedicated circuit for your heat pump/AC. I’m glad the whole process, from initial quote through to completion, met your expectations. We take pride in delivering a professional and reliable service across Solihull and the surrounding areas, so your recommendation means a lot. Thanks again, Tom Tom’s Electrical Services Ltd.

  • Tara C
    10

    EICR and New Socket

    Posted 03 March

    From start to finish Tom was fantastic. Very quick to get in touch, quick to come and take a look, communicated when he'd be coming and sent us all quotes, reports and info within hours. Exceptional service. As for the work itself, it was very thorough and well done. He kept us in the loop, explained things, and was respectful the entire time in little ways other service providers haven't been - like cleaning up after himself, arriving on time, and not treading mud through the house etc. I highly recommend him. So much so we'll be asking him to come do more work in future.
    Job location: B94

    Response from Tom's Electrical Services LTD

    Thank you so much for such a detailed and thoughtful review — it genuinely means a lot. I always aim to make the whole process smooth from first contact through to completion, so I’m really pleased you were happy with the communication, speed of response, and how everything was delivered. Keeping clients informed and leaving your home in Solihull exactly as I found it (no muddy footprints included!) is just part of how I believe the job should be done. I’m glad you were happy with the standard of the work and the thorough approach taken. It was a pleasure working for you, and I really apprec

  • 10

    Changing electrical fittings

    Posted 20 January

    Quick response, polite and did the job efficiently! Tom was a great guy
    Verified reviewer
    Job location: B93

    Response from Tom's Electrical Services LTD

    Thanks for taking the time to leave a review 😊 I’m really pleased you were happy with how quickly I responded and got the job done. Cheers again!

  • 10

    Reliable, professional and fairly priced.

    Posted 08 January

    Tom has been completing all the ongoing electrical work as I renovate my house. Today he replaced 3 light fittings in the kitchen plus all of the sockets and light switches. Always clean and tidy, very reliable and very reasonably priced. Would strongly recommend.
    Job location: B92

    Response from Tom's Electrical Services LTD

    Hi Tina, Thank you so much for the great review and for trusting me with all the electrical work during your renovation. It’s been a pleasure working on your home, and I’m really glad you’re happy with the new fittings and upgrades. I always aim to be clean, reliable, and fair on price, so it means a lot to have that recognised. Thanks again for the recommendation — really appreciated! Tom

  • Laurie P
    10

    Replace garage light

    Posted 28 November 2025

    Great communication, friendly, arrived on time.
    Verified reviewer
    Job location: B90

    Response from Tom's Electrical Services LTD

    Hi Laurie Thank you for the positive feedback! Really glad to hear you were happy with the communication and service. I always aim to be punctual and easy to deal with, so it’s great to know that came across. Thanks again for choosing me — much appreciated! Tom