TW Facilities Management Limited
Customer Reviews
Write a review10 /10
Based on 9 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (76)
10 Electric Sockets
Posted 26 January
new washing machine electrical socket
tom came a day after posting the job he was quick and friendly and got the job done and was a good laugh I would recommend him to anyone in the future.Verified reviewerJob location: NE6RSteven W10 Electrical Contractors
Posted 19 January
Fitting remote thermostat
Quick response, friendly service and excellent jobVerified reviewerJob location: NE7RRichard C10 Electrical Installation Condition Report - Safety Checks - EICR
Posted 30 November 2025
Quick, friendly help and professional service
Fantastic service from TW Facilities Management LTD. I would highly recommend them. We got a quick response and really clearly explained advice and help to resolve our electrical problem.Verified reviewerJob location: NE12Response from TW Facilities Management Limited
Thanks so much for the feedback !
10 Electric Sockets
Posted 12 November 2025
Multiple Small Jobs
Responded quickly and managed to fit the work in on short notice. Very happy with the work done, everything working and resolved all the issues.Verified reviewerJob location: NE25REmma MResponse from TW Facilities Management Limited
Thanks Emma !
10 LED Lighting
Posted 25 October 2025
Would recommend and will use again in the future
Really happy with all of the work completed by TW Facilities Management Limited from start to finish. Would recommend and will use again in the futureVerified reviewerJob location: NE8RAlex MResponse from TW Facilities Management Limited
Thanks Alex ! Really appreciate feedback !
10 Energy Efficient Lighting
Posted 25 October 2025
Wall light fittings removed and replaced with ceiling low hanging light fitting
Really impressed with not only the work carried out but how punctual and friendly he was. Work was done to a high standard and not messy at all.Verified reviewerJob location: NE13RKirsty RResponse from TW Facilities Management Limited
Thanks Kirsty ! Love the feedback!
Photos
Company Info
Owner
Mr Thomas Whitfield
Ltd Company
4 years on Checkatrade
VAT Registered
Yes: 505415716
Hi, I'm Tom...I started TW Facilities Management Ltd with the vision of creating a reliable, quality driven and proud trade service to both domestic and commercial customers in the North East. Over 15 + years I've worked as a JIB Approved Electrician right up to an Operations Manager for a national UK Business. The goal for TW-FM is to establish trust, offer competitive rates and maintain great communication with customers. Our aim is to give you the confidence to call us again in the future.
TW-FM is built from a sound knowledge of learning the industry originally from an electrical background, from being an apprentice to a time served JIB approved electrician and continuing to develop skills by moving into a multi skilled engineer role covering a wide range of electrical/mechanical breakdown/install and planned maintenance jobs, which allows us to take into account various systems and understand how property’s work. This allows us to give customers sound advice that they can have confidence in. We want to deliver quality work and be a business you can rely on when work or advice is needed. A business that you wouldn't hesitate to call again and recommend.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since April 2022
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks