Twinsun Heating Ltd
Skills
- Gas Central Heating Installation
- Gas Safety Checks - CP12
- Gas Boiler Servicing / Repair
- Smart Thermostats
- Emergency Central Heating Repair
- Gas Central Heating Servicing / Repair
- Gas Boiler Installation
Customer Reviews
Write a review9.54 /10
Based on 141 reviews over the past 12 months
Quality of work
9.59
Reliability
9.6
Communication
9.55
What customers are saying
AI-generated from customer reviews over last 24 months
This company is highly rated for its professional, communicative, and punctual service, with engineers often described as friendly and tidy. A small number of customers have expressed concerns regarding call-out charges and the cost of repairs.
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Reviews (403)
10 Gas Boiler Servicing / Repair
Posted 5 days ago
Excellent service.
Excellent service from start to finish. TwinSun are professional and efficient. Reece from TwinSun came to complete my annual boiler service as part of my boiler care service plan. He was polite, tidy and respectful. The service, including a few repairs needed was completed to a high standard and he fully explained to me the parts that needed replacing and was transparent about the pricing. Reece left the space clean and tidy. Communication with TwinSun was excellent from booking with the admin team to completion of the work. Would highly recommend TwinSun Heating.Verified reviewerJob location: WN510 Emergency Central Heating Repair
Posted 5 days ago
Thoroughly Recommend
The service was excellent- from calling with a problem to arriving on time and fixing the issue. Very reassuring to have a service plan with Twin Sun - thoroughly recommendVerified reviewerJob location: M4110 Gas Safety Checks - CP12
Posted 11 June
CP12 certificate and Boiler service
Process of organising the work was easy and straight forward. Clear break down of what works would be carried out. Engineer was friendly and clear in what he was doing. Very hapy after my boiler was serviced and gas check report was sent promptly. Thank you Twinsun Heating Ltd very proffessionsalVerified reviewerJob location: BL3RKeith TResponse from Twinsun Heating Ltd
We really appreciate your review! It’s great the hear you found our team professional and helpful. We will be sure to pass on your feedback to the team- thanks again for choosing TwinSun Heating.
10 Emergency Central Heating Repair
Posted 10 June
Professional, friendly and honest
Twinsun Heating were very professional from the start. Arranged an appointment as soon as possible and advised me of what needed to be done and how much it would cost. The engineer even asked to borrow the vacuum cleaner to clean up after he had finished. Would recommend this company to family and friends.Verified reviewerJob location: BL9Response from Twinsun Heating Ltd
Thank you for your great review! We’re really pleased you were happy with the service from TwinSun Heating. We take pride in providing reliable and efficient heating solutions, and your feedback means a lot to us.
10 Gas Boiler Servicing / Repair
Posted 09 June
Boiler leak
Brilliant service from the first call to the work done. Lovely people and top professionals. Will be using them again in the future, thanks guys 🙂Verified reviewerJob location: M5RDan BResponse from Twinsun Heating Ltd
Thank you for your great review! We’re really pleased you were happy with the service from TwinSun Heating. We take pride in providing reliable and efficient heating solutions, and your feedback means a lot to us.
3 Gas Boiler Servicing / Repair
Posted 09 June
Combi Boiler repair
Very poor experience. We contacted Twin Sun regarding intermittent hot and cold water from showers, baths and taps. Before the visit, I had already noticed the boiler pressure was high at 2.4 bar and raised this as a possible cause. The engineer appeared unsure, carried out limited checks and suggested a faulty heat plate. We paid £94 for this opinion and were then quoted £725 for a replacement. He was also prepared to leave without correcting the pressure and only did so when asked. Since reducing it, the issue has disappeared. A second engineer later confirmed the heat plate was fine.Verified reviewerJob location: L39REdward MResponse from Twinsun Heating Ltd
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. At TwinSun Heating, we take all concerns seriously and would really appreciate the opportunity to make things right. Please contact us directly so we can look into this for you.
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Company Info
Owner
Mr Andrew Jones
Ltd Company
3 years on Checkatrade
VAT Registered
Yes: 442891477
TwinSun Heating is a specialist boiler service and maintenance company based in the North West.
We offer premium level in depth boiler servicing, repairs and maintenance with full certification, along with boiler care plans giving you 24/7 cover for your boiler and allowing you to spread the cost.
We also offer:
Gas safety certificates
Gas fire servicing
Emergency boiler repairs
Powerflushing
Boiler installation
Regular boiler servicing and maintenance is essential for maximising the efficiency of your boiler, it is also required to retain any manufacturer's warranty on the boiler.
Get in touch today to see how we can help to give you peace of mind for your heating system.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since January 2023
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