Twinsun Heating Ltd

Reviews (403)

• 10

  Gas Boiler Servicing / Repair

  Posted 5 days ago

  Excellent service.

  Excellent service from start to finish. TwinSun are professional and efficient. Reece from TwinSun came to complete my annual boiler service as part of my boiler care service plan. He was polite, tidy and respectful. The service, including a few repairs needed was completed to a high standard and he fully explained to me the parts that needed replacing and was transparent about the pricing. Reece left the space clean and tidy. Communication with TwinSun was excellent from booking with the admin team to completion of the work. Would highly recommend TwinSun Heating.
  Verified reviewer

  Job location: WN5
• 10

  Emergency Central Heating Repair

  Posted 5 days ago

  Thoroughly Recommend

  The service was excellent- from calling with a problem to arriving on time and fixing the issue. Very reassuring to have a service plan with Twin Sun - thoroughly recommend
  Verified reviewer

  Job location: M41
• 10

  Gas Safety Checks - CP12

  Posted 11 June

  CP12 certificate and Boiler service

  Process of organising the work was easy and straight forward. Clear break down of what works would be carried out. Engineer was friendly and clear in what he was doing. Very hapy after my boiler was serviced and gas check report was sent promptly. Thank you Twinsun Heating Ltd very proffessionsal
  Verified reviewer

  Job location: BL3

  R

  Keith T

  Response from Twinsun Heating Ltd

  We really appreciate your review! It’s great the hear you found our team professional and helpful. We will be sure to pass on your feedback to the team- thanks again for choosing TwinSun Heating.

• 10

  Emergency Central Heating Repair

  Posted 10 June

  Professional, friendly and honest

  Twinsun Heating were very professional from the start. Arranged an appointment as soon as possible and advised me of what needed to be done and how much it would cost. The engineer even asked to borrow the vacuum cleaner to clean up after he had finished. Would recommend this company to family and friends.
  Verified reviewer

  Job location: BL9

  Response from Twinsun Heating Ltd

  Thank you for your great review! We’re really pleased you were happy with the service from TwinSun Heating. We take pride in providing reliable and efficient heating solutions, and your feedback means a lot to us.

• 10

  Gas Boiler Servicing / Repair

  Posted 09 June

  Boiler leak

  Brilliant service from the first call to the work done. Lovely people and top professionals. Will be using them again in the future, thanks guys 🙂
  Verified reviewer

  Job location: M5

  R

  Dan B

  Response from Twinsun Heating Ltd

  Thank you for your great review! We’re really pleased you were happy with the service from TwinSun Heating. We take pride in providing reliable and efficient heating solutions, and your feedback means a lot to us.

• 3

  Gas Boiler Servicing / Repair

  Posted 09 June

  Combi Boiler repair

  Very poor experience. We contacted Twin Sun regarding intermittent hot and cold water from showers, baths and taps. Before the visit, I had already noticed the boiler pressure was high at 2.4 bar and raised this as a possible cause. The engineer appeared unsure, carried out limited checks and suggested a faulty heat plate. We paid £94 for this opinion and were then quoted £725 for a replacement. He was also prepared to leave without correcting the pressure and only did so when asked. Since reducing it, the issue has disappeared. A second engineer later confirmed the heat plate was fine.
  Verified reviewer

  Job location: L39

  R

  Edward M

  Response from Twinsun Heating Ltd

  Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. At TwinSun Heating, we take all concerns seriously and would really appreciate the opportunity to make things right. Please contact us directly so we can look into this for you.