Vicky’s Skips & Cleaning Services
Stoke-on-Trent
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Customer Reviews
Write a review9.65 /10
Based on 35 reviews over the past 12 months
Quality of work
9.66
Reliability
9.66
Communication
9.63
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this trade for being friendly, professional, and efficient, with many highlighting the great communication and prompt service. Reviewers are very pleased with the high standard of work and fair pricing across a range of jobs.
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Reviews (149)
10 Rubbish / Waste / Clearance
Posted 15 March
Well done 100%
Vicky skips were exactly Andrew the man what the work for me was brilliant good customer serviceJob location: ST7Response from Vicky’s Skips & Cleaning Services
Thanks Susan
10 Rubbish / Waste / Clearance
Posted 10 March
Friendly professional and a good price
Really impressed with the service and the price. Great communication and they did a fabulous job.Verified reviewerJob location: ST6RNikki MResponse from Vicky’s Skips & Cleaning Services
Thanks Nikki
1 Cleaner
Posted 04 March
Very poor service- inconsistent service- I would not recommend
This review has nuance to it as this trade did do a great job cleaning one of the properties for us and for that I left a great review, but equally, I must be honest with my review of the second property. As the photos show, almost no cleaning at all was done. Major dirty places were left completely untouched, including floor, toilet walls, kitchen walls, cobwebs, electrical cupboard, and other things. They issued a refund but withheld £50 which I don’t think is fair at all considering that we are now being charged by the landlord for no cleaning.Verified reviewerJob location: ST5RAleandro SResponse from Vicky’s Skips & Cleaning Services
Thank you for your constructive criticism, which I immediately tried to remedy. I asked to come back straight away to put it right, however you only gave me 10 minutes notice. My other offer was to offer my number to the Landlord to arrange a suitable time to come back. Then finally I arranged a refund for the majority of payment, albeit keeping £50 wages for the 3 hours clean which in fact should have been £250 for a part bio hazard clean due to the dead insects under the bed. Your partner made it clear when my cleaner arrived that he did not want the clean to go ahead, he wanted to do it .
10 Cleaning Services
Posted 03 March
Great job- Would reuse them for sure!
They cleaned our new home and the old one on the same day, the latter at very short notice and did a great job. We got the carpets shampooed, and you can tell from the lovely smell. They also identified an issue with the sink and recommended a plumber who attended the premises after just a few hours. He was also very knowledgeable and will be using his services more in the future.Job location: ST5RAleandro S10 Cleaning Services
Posted 01 March
Great Service
Great Service, thanks, Vicky. Prompt and top qualityVerified reviewerJob location: CW810 Cleaner
Posted 03 February
Kitchen painted
The guy who came was lovely to be around, very friendly and very hard working. Really tidied up after himself too xxVerified reviewerJob location: ST5RJEANETTE ALICE ANN M