Everything seemed fine initially until a neighbour pointed out they filled in a ventilation hole and I started to look a bit closer at the work done. The quality of paint job was sloppy, having been sprayed on both the target area and adjoining walls. When I raised with them they first tried to say that I asked for the hole to be filled and then said it would be £300 for them to come out and fix the issue. It was a really disappointing experience, so I was shocked when they felt the need to lie and charge more money. In the end I hired someone else for £80 to fix the hole and other issues.
Response from Wall Doctor
Please accept our sincerest apologies for your experience.
Following our conversation, we have taken your feedback on board and are addressing the issues raised internally. As agreed, we have reimbursed the £80 cost of the corrective work and have offered for an alternative installation team to attend.
Once again, we apologise for the inconvenience caused and appreciate your feedback.