Trade cover image

Whitfield Plumbing, Heating & Cooling

9.9/10

Shrewsbury, Shropshire

Checkatrade member since October 2014
10

Services

  • Air Conditioning Installation
  • Air Conditioning Repair
  • Air Conditioning Servicing
  • Emergency Air Conditioning Service

Customer Reviews

Write a review

9.9 /10

Based on 49 reviews over the past 12 months

Quality of work

9.92

Reliability

9.85

Communication

9.92

What customers are saying

AI-generated from customer reviews over last 24 months

This trade is highly recommended for being professional, reliable, and tidy, with customers frequently praising their excellent communication and quick response times. A small number of reviewers mentioned that the final price was higher than they expected.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (277)

  • 10

    Excellent service

    Posted 1 day ago

    George and his team surveyed and carried out the work at the exact time and date specified. Communication was very good, I was sent a text when they were on their way so that I could know when they were going to get there. I could not speak more highly of George and his team and their work and attitude.
    Verified reviewer
    Job location: ST7
  • 10

    Excellent service

    Posted 04 August

    Excellent company Quick response time. Boiler serviced and Carbon monoxide detector fitted by polite curtious young man. Will use again.
    Verified reviewer
    Job location: SY2
  • 10

    Competent, polite, friendly and tidy.

    Posted 04 August

    Great service, fixed the flush on our loo - came quickly, polite, friendly and on the ball, did the job and left the area clean and tidy.
    Verified reviewer
    Job location: SY2
  • 10

    Heating system upgrade

    Posted 27 July

    Gave me the quote on the Tuesday and i had three gas engineers at my house on the Thursday, new boiler fitted, system flushed out and thirteen new thermostats to replace old ones, very clean, tidy and professional workforce considering that the new boiler was totally different fitting wise from the old one, highly recommend 👍
    Verified reviewer
    Job location: TF9
  • 10

    Efficient, reliable, good quality work!

    Posted 23 July

    Very impressed with the whole process, smooth from start to finish. Great communication from George throughout, everything happened exactly as planned, and the lads that came were well-presented, friendly and worked together in an organised and efficient manner. Great service, great people - highly recommend!
    Verified reviewer
    Job location: SY2
  • 10

    Fast Installation of new boiler

    Posted 19 June

    Whitfield Plumbing & Heating are by far the best company I have come across in the plumbing / heating industry. I’ve had years of disappointing experiences with plumbers not turning up, and poor workmanship etc etc. I contacted George to quote for a new oil boiler. He quoted for the job within an hour and because they have boilers in stock they managed to fit it the following day, as we were slightly desperate. They are very professional and well run company. Highly recommended.
    Verified reviewer
    Job location: TF9

Photos

Company Info

Owner

Mr George Whitfield

Ltd Company

11 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Boilers, Gas, Oil, LPG, Plumbing, Underfloor Heating, Heat Pumps & Air Conditioning


"Shropshire's Most Reputable Plumbers with the Fastest Response Time"


Established in 2013, Whitfield Plumbing, Heating & Cooling is a family run business based on Battlefield Enterprise Park, Shrewsbury. We have been offering a friendly and reliable service covering the whole of Shropshire for over 10 years.


We pride ourselves on great customer service and always aim for 100% customer satisfaction. Every job is treated as if it was in our own home and we wouldn't want our customers to expect anything less from us.


Call Whitfield Plumbing, Heating & Cooling for FREE Advice or a FREE Quotation.


-Local Family Run Shropshire Business

-Checkatrade Member For 11 Years

-Boiler Installation with 12 Year Parts & Labour Guarantee (0% Finance Available

-Same Day Boiler Repairs

-Boiler Servicing

-Hot Water Cylinder Installation, Servicing & Repairs

-Underfloor Heating Servicing, Repairs & Installation

-Heat Pump Installation, Servicing & Repairs

-Air Conditioning Servicing, Repairs & Installation

-Power Flushing Central Heating with Magna-Clean Technology

-Magnetic Filter Installation & Servicing

-24 Hour Emergency Call Out (Including Weekends & Bank Holidays)

-General Plumbing Jobs, Maintenance & Repairs

-Landlord & Homeowner Gas Safety Certificates

-Gas Cooker/Hob Installations & Safety Checks

-Gas Fire Servicing & Repairs

-Water Heater Installations, Repairs & Servicing


Payment Methods


· Debit/Credit Card (all engineers carry a card machine)

· Cash

· Bank Transfer


The Whitfield Guarantee

All of our workmanship is covered by a 12-month guarantee against defective or poor workmanship from the date of the work completed.


Guarantee

All of our workmanship is covered by a 12-month guarantee against defective or poor workmanship from the date of the work completed.

Cleanliness & Tidiness

We promise to treat your home as if it was our own. Carpet protectors are used, and we will always hoover up leaving your home in a spotless and tidy condition.


Materials

Materials supplied by Whitfield Plumbing & Heating will be covered by the manufacturer’s warranty.

Boiler Guarantee

All Worcester Bosch Boilers fitted by us come with an extended parts & labour guarantee. Up to 12-year parts & labour for Gas Boilers and up to 7-year parts & labour guarantee for Oil Boilers.


Complaint Procedure

We strive to provide a consistent and second to none service with quality workmanship, however if you feel that we have not upheld these standards please let us know by:

We treat all complaints with a priority and aim to resolve any problem quickly with no exceptions and are always happy to re visit any job completed.

Qualifications – fully qualified and experienced.


Uniforms – All staff wear uniforms with our Whitfield logos.


Vehicle – All staff will arrive at your property in a sign written Whitfield van.


Insurance - All staff carry public liability insurance by law to meet with regulations.

Accreditations and awards

City & Guilds Qualified - Level 2
City & Guilds Qualified - Level 2
City and Guilds
City and Guilds

This trade passed up to 12 Checkatrade vetting checks

Member since 2014

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople