Willowserve Limited Logo

Willowserve Limited

Ixworth, Bury St. Edmunds, Suffolk
+Approved member since 2013

Services and skills

  • Central Heating

    8 skills

    Gas Boiler Installation

    Gas Boiler Servicing / Repair

    Gas Central Heating Installation

    Gas Cooker Installation

    Gas Safety Checks - CP12

    LPG Central Heating Installation

    LPG Central Heating Servicing / Repair

    Smart Thermostats

  • Plumber

    8 skills

    General Plumbing

    Plumbing Repairs

    Power Flushing

    Radiator Installation

    Shower Installation

    Underfloor Heating Installation

    Water Leak Detection

    Water Supply Pipe Repairs

  • Bathrooms

    3 skills

    Bathroom Designer

    Bathroom Fitter

    Bathroom Supplier

  • Services

    4 services

    • Domestic Work
    • Free Estimates (excl. Insurance)
    • Insurance Work Undertaken
    • Cards Accepted


Customer reviews

Overall ratingin last 12 months

9.94Write a review
  • Workmanship9.94 out of 10
  • Tidiness9.94 out of 10
  • Reliability9.88 out of 10
  • Courtesy10 out of 10
Write a review

332 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Quick response and professional

    9.75Verified Review

    Had a leaking pipe from boiler that cause damage to my ceiling, within 30mins of raising the job request I had the offer of the above company. Contacted them and got booked in straight away plumber came and assessed the next day and following day completed the work. All complete start to finish in and all over the course of a few hours. Very happy Customer

    Location: IP14
  • Bathroom refurb. Boiler replacement.

    10Verified Review

    Always have Willowserve for boiler service. So when wanting a bathroom refurb I didn't hesitate to have them do the work. Bathroom was stripped back to hard walls which had to be replastered before tiling and fitting New suite. Brilliant job done. Had to have a new boiler fitted due to hose split which was an emergency which was dealt with swiftly. Would definitely recommend Willowserve for great work friendly service. Cleaning up after each day.Always prompt.

    Location: IP31
  • New bolier

    10Verified Review

    My boiler had expired and when I spoke to Carl at Willowserve, they priced for a new boiler and works and carried out the job within a week. First class service and staff. Thoroughly recommend.

    Location: IP33
  • Ensuite Full Refit

    10Verified Review

    We've had a number of jobs undertaken by Willowserve over the last few years so they were our preferred team when we wanted a full refit of our ensuite. Once again they've done a fantastic job. Great advice from Dale when planning and spec'ing the job. Aaron and Toby onsite carried out the work to an excellent standard. No detail was overlooked nor corner cut. Ably assisted by Marcus and Rob with tiling and decoration. Great support from Karl and Josh in the office. We'd highly recommend Willowserve and will be looking to use them again for a full bathroom refit. Thanks for a great job.

    Location: IP30
  • Refurbished shower room

    10Verified Review

    Willowserve have been looking after parents boiler for years. This time they came on short notice to sort out a tired shower room. Now have non leaking taps, power shower and a wonderful new loo in time for visitors. Swift efficient and friendly

    Location: IP31
  • Leaking kitchen mixer tap

    10Verified Review

    Same day visit and job completed quickly and efficiently. Can't comment on value as waiting for the bill!

    Location: IP31

Company profile

  • OwnerDale Drake & Karl Nelson
  • Member Since2013
  • Public Liability InsuranceVerified
  • AccreditationsChecked
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATYes: 571 3236 55
  • Company typeLtd Company

Company info

Willowserve Ltd has been providing its customers with Professional reliable services for Three Decades. 

With exceptional high Standards and attention to detail, Willowserve Ltd prides itself on standing out from the crowd. 

Over many years of trading and countless numbers of satisfied customers Willowserve Ltd has slowly expanded to meet its ever-growing customer demand. We offer a One Stop Shop giving our customers Full Peace of Mind. We can undertake any project large or small. All projects we complete are taken care of from the initial enquiry through to the final completion, by our highly qualified and experienced team. 

Knowing every customer and project is different, we tailor our service to meet our client’s individual requirements. Whether you are looking for a new High Efficiency Boiler, that dream Bathroom or Kitchen, through to a Full Property Refurbishment, Willowserve Ltd can work with you to ensure your Project runs smoothly, being completed both on time and within budget. 

Our Plumbing and Heating Engineers are Gas Safe Qualified, working with Natural Gas and LPG, OFTEC Qualified, to work with Oil. 

Contact us by email or phone to discuss your requirements.

Contact details

Accreditations and awards