- Central Heating
Ixworth, Bury St. Edmunds, Suffolk
Dale Drake & Karl Nelson
Skills & expertise
- Central Heating
- Gas Boiler Installation
- Gas Boiler Servicing / Repair
- Gas Central Heating Installation
- Gas Cooker Installation
- Gas Safety Checks - CP12
- LPG Central Heating Installation
- LPG Central Heating Servicing / Repair
- Oil Boiler Installation
- Oil Central Heating Installation
- Oil Tank Installation
- Smart Thermostats
- General Plumbing
- Plumbing Repairs
- Power Flushing
- Radiator Installation
- Shower Installation
- Underfloor Heating Installation
- Water Leak Detection
- Water Supply Pipe Repairs
- Bathroom Designer
- Bathroom Fitter
- Bathroom Supplier
Willowserve Ltd has been providing its customers with Professional reliable services for Three Decades.
With exceptional high Standards and attention to detail, Willowserve Ltd prides itself on standing out from the crowd.
Over many years of trading and countless numbers of satisfied customers Willowserve Ltd has slowly expanded to meet its ever-growing customer demand. We offer a One Stop Shop giving our customers Full Peace of Mind. We can undertake any project large or small. All projects we complete are taken care of from the initial enquiry through to the final completion, by our highly qualified and experienced team.
Knowing every customer and project is different, we tailor our service to meet our client’s individual requirements. Whether you are looking for a new High Efficiency Boiler, that dream Bathroom or Kitchen, through to a Full Property Refurbishment, Willowserve Ltd can work with you to ensure your Project runs smoothly, being completed both on time and within budget.
Our Plumbing and Heating Engineers are Gas Safe Qualified, working with Natural Gas and LPG, OFTEC Qualified, to work with Oil.
Contact us by email or phone to discuss your requirements.
The reviews below represent customers' views and not the views of Checkatrade
Fitting new boiler
Excellent from start to finish. I would highly recommend Willowserve. Work was carried out completely to our satisfaction with professionalism and attention to detail. Will definitely be using for future work.
Called Carl, he kindly sent an engineer same day. Engineer fixed oroblem and called me to advise what he did and that everyting now working. First class service. Would recommend everytime. Great compamy
Lounge and hall- board ceilings, replaster walls, ceiling spotlights, chase in pipes, decorating,
This is the 2nd time we have used Willowserve in our present house. All work carried out to a high standard. The workmen always on time, friendly and professional, and work to a very high standard. We are really pleased with the results and will use them again. Highly recommended.
Decorating landing and hall +6 new doors fitted.
Very nice job done by Mark with a little help from Joe.
Boiler had stopped working, wouldn’t fire up, no heating or hot water
Excellent, friendly staff. Quick to come out, only called at 9.30 this morning and arrived late afternoon. All fixed….. this is how all companies should be, old fashion service!!!! Can’t say anything negative about them. I am a hard lady to please, but this company exceeded all my expectations, fast friendly and efficient. Try them, you will not regret it.., Exceptional!!!!
Blocked underground oil line
Fantastic quick response from Willowserve,I had an oil delivery after running out of oil,then no oil came through to my boiler,after disconnecting the oil line no oil was reaching the boiler it was totally blocked,two very competent friendly engineers came out and flushed my oil line through removing dirty messy oil with bits of sludge and particles into a container,it was flushed out several times to be sure the blockage had been removed.They then reconnected the oil line removed air in pipe and bled the pump.They managed to get my boiler up and running.They also cleaned up so thanks guys.
- Domestic Work
', Bury St Edmunds, Suffolk,
Fully Vetted Trade
Yes: Registered as a Company No: 02672775
Yes: 571 3236 55
Dale Drake & Karl Nelson
Current: Verified 28/03/2023
Accreditations and Memberships
- City & Guilds level 3 certificate held by Dale Drake in energy efficiency for domestic heating (England and Wales)
- City & Guilds level 3 certificate held by Michael Mallett in energy efficiency for domestic heating (England and Wales)
- NICEIC Certification installation and servicing of domestic unvented hot water storage systems in compliance with G3 of the Building Regulations Approved Document G and the Water supply (Water Fitting) Regulations 1999 - expires 30/01/2018 held by Dale Drake.
Building Engineering Services Certificate of competence held by Dale Drake who has successfully assessed in:-
- CPA1 - Combustion performance analysis expires 02/01/2017