I have been calling them for over a month in regards to getting a quote for a replacement windscreen due to a large crack (approximately 20 inches). Each time I called I allowed a week for them to get back to me but to no avail. I called 3 times asking for a quote and got nothing back (they said they would call me back with it). I called the 4th time and explained I had already called 3 times prior and that no one has got back to me. They then posted another request as "Urgent" for me. Another week passed with nothing back. I called for the 5th time and SURPRISE, nothing. -10/10
Response from Windscreen Fixers Ltd
We're sorry that you've had a negative experience with us on this occasion.
We've looked into what has happened and can confirm that the quotes you requested were sent to you via email.
As with the nature of emails, occasionally, email filters can block recipients from receiving their mail and filter these through to your spam folder.
With regards to the number of calls you made to us. We've checked through our records and can see we received 2 calls from you.
We wish you all the best.