I used Wings to replace a faulty thermostatic cartridge in my shower.
They agreed to carry out the work for £85 + VAT plus any parts. Very reasonable. They promised that they sourced parts competitively.
My initial invoice charged me £238.84 for parts that cost £117.50 from Screwfix. When I challenged this I was sent a new invoice with no explanation charging me £143.64 for the parts which is still significantly more than Screwfix or City Plumbing (where they source their parts). I have paid this invoice to put an end to the matter. Very suspicious behavior.
Response from Wings Property Services Ltd
Dear Mr Saxton, Thank you for your review and I apologise for any frustration caused. It was nice to talk with you and discuss the issue. Due to the admin error all staff training is ongoing to ensure this does not happen again.
Many Thanks
Oliver
Wings