Reviews

  • Peter M
    10

    Repairing alarm fault

    Posted 03 July

    Our alarm was damaged after a lightening strike and went off during the night, I text XTras Security Networks at 03.30am and the engineer called at 07.00 to say he was on his way, all assessed in 10 minutes, new unit ordered and fitted within 2 days, excellent service, above and beyond. If you need an alarm system fitted I definitely recommend XTras Security Networks
    Verified reviewer
    Job location: NE3
  • 10

    Professional friendly service

    Posted 03 July

    We found Louis to be very courteous, friendly and respectful to us and our home. Very efficient and professional service. He also ensured all debris was cleaned up from his work. Definitely recommend this company.
    Verified reviewer
    Job location: NE21
  • 10

    Great friendly service

    Posted 16 June

    My mam was having trouble with her house alarm as it kept going off unexpectedly. I called Extras and they responded straight away, letting us know they could come out to help. They arrived the following morning, and disconnected the alarm for us. The service was fast and efficient, and Louis who came out was really friendly and helpful. Great service and much appreciated.
    Job location: NE15
  • 10

    Alarm maintenance, Electrical work - Excellent, quick and efficient support

    Posted 15 June

    Louis was very quick and efficient to remotely guide me to fix my alarm system issue (two batteries needed replacement) and checked that the system was healthy afterwards. It’s great to be able to count on him for maintenance, prompt to help. He has previously installed the house smart alarm, and other electrical work in the house, very happy with all the jobs done and highly recommend.
    Verified reviewer
    Job location: NE3
  • 10

    Prompt response Reliable company.

    Posted 05 June

    Delighted with the prompt service today.We have been with this company for several years and find them easy to contact, reliable and provide additional support for customers when required. Excellent across the board.
    Verified reviewer
    Job location: DH3
  • Angela K
    10

    House alarm disconnected

    Posted 01 June

    Booked and all done within a couple of days. Brilliant price and excellent service. Thanks Louis
    Verified reviewer
    Job location: DH3