Checkatrade

Aspen Flooring Ltd

Checkatrade membership number: 121293
Member of Checkatrade for over 2 years
Aspen Flooring Ltd Feedback Scores
41 customer feedback reports
with an average score of 9.9 out of 10.
Works in
Surrey, Sussex, Hampshire, Berkshire, Kent
Contact
name: Shayne Dwyer
address:
Pyrford, Surrey, GU22 8SN
telephone: 01932 348100   Enlarged for easy dialing:
01932 348100
mobile: 07880 876858
email:
web:
Company Profile

Welcome to Aspen Flooring Ltd Checkatrade page. We are truly a family run business with My brother Scott and myself Joint Directors with our Wives, Sister, Brother and Parents all doing there bit to help. Together we have over 20 years fitting experience and a wealth of product knowledge at our disposal.

We fit both the Domestic and Commercial environments - The products we supply and fit are Carpet, Carpet Tiles, Amtico, Karndean, Polyflor, Altro, Marley, Sheet Vinyl, Laminates, Solid Wood and Engineered Wood Flooring. We also Supply and Fit Made to Measure Blinds be it Roller, Venetian, Pleated, Roman, Verticals and the new intu blinds.

We offer a free estimating and sample service, a choose at home service or you can visit our showroom in Pyrford.

We look forward to hearing from you!

Mr Shayne Dwyer, Director.

 

Skills
Main work undertaken
Carpet Fitting, Flooring Specialist, Vinyl, Wood Flooring Installers
Also skilled in
Curtain/Blind Fitters, Curtains/Blinds/Shutters, Curtains/Blinds/Shutters, General Carpentry
Accreditations
Checkatrade


Holder of Construction Skills Certification Scheme, expires may 2013.

Company Information
Interviewed on: 2 November 2009 Public Liability Insurance: Current - Verified on 15 November 2011
Limited Company: Registration no. 6523186 Insured by: Direct Line
VAT Registered: No. 939297273 Coverage amount (£): 5,000,000
References 4 received by Checkatrade

These references were checked by Checkatrade when Aspen Flooring Ltd joined in November 2009.

We know of them as being a reputable company.
Trader in Farnborough, 11 November 2009
Flooring.
Brilliant service and workmanship. Have already recommended to friends as we were so pleased.
Customer in West Byfleet, 11 November 2009
Very professional, reliable and friendly service.
Customer in Woking, 11 November 2009
Flooring.
Friendly, efficient clean, inconspicuous and very professional. We are thrilled with the service we received and our floor is beautiful. I would be happy to recommend them.
Customer in West Byfleet, 11 November 2009
Customer Monitoring Reports Showing 10 out of 41
Total recommendations: 41, average score 9.9 9.9 Last six months: 4 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
The whole of my ground floor

This is the third time I have used aspen flooring ,in two houses and as usual a completely professional finish with little fuss and mess shane and craig arrived on time and worked hard and it is really helpfull to know that I can give them a key and let them get on with the job as they have proved to be completely trustworthy..I can highly reccomend aspen floors for any flooring requirements the house was left tidy every day ,
Customer in West Byfleet, 27 February 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Bathroom floor laid

Competitively priced excellent standard of workmanship. Have no hesitation in recommending to friends and family
Customer in Woking, 14 February 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
2 Karndean floors in Playroom and Kitchen

Aspen Flooring came recommended from a previous happy customer. They provided a competitive quotation and gave us excellent customer service. Scott and the team laid 2 Karndean floors for us which look stunning. We have been delighted with their expertise, product knowledge, politeness and professionalism. Their attention to detail is excellent. They were also incredibly helpful when our builder let us down with the floor preparation and Aspen came to the rescue and everything was resolved within 24 hours. We'll be back soon for carpets!!
Customer in Pyrford, 25 January 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Ground floor wood flooring

Aspen Flooring was recommended from a colleauge, who was a happy customer. They gave me a competitive quote for the walnut wood and were able to fit into my pre-moving in house schedule. They even discovered that the floor was uneven before they even started. Shayne was extremely polite, ontime and laid my perfect floor quickly. All in all a very trouble free experience, just as I wanted.
Customer in Woking, 13 January 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New Wood Flooring in hallway and dining room

Couldn't fault them. They were very tidy, all wood was cut outside. And they took the dining room door off and trimmed the bottom of it for free, so that it would fit over the new floor. The new floor looks great, and we are very pleased with the result.
Customer in Addlestone, 23 November 2011
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Floor in hallway and nursery

Our new house has clearly had a lot of DIY jobs done and so was not easy to work with. At first they just laid the floor and fitted the skirting. Although their work was good it didn't combat the issues with the house such as previously incorrectly cut wooden floors and door frames, meaning there were gaps under doors and the fit of the skirting wasn't tight. We did need to get them back to discuss this as this clearly needed resolving. They did come back and resolved the issues, so we now have a decent finish and no gaps under doors. Obviously there was a bit of extra cost involved. I was a little disappointed that they didn't warn us about potential issues with floor levels being lower given we'd chosen Karndean, but they worked very hard to put everything right. Thank you guys, I'm sure once our woodwork is finally painted it will look really great!
Customer in Woking, 14 October 2011
Response from Aspen Flooring Ltd:
1) As the customer points out the gaps under the doors and door frames were caused by bad DIY by the previous owner. We were not instructed by the customer to quote for rectifying this in our original estimate. We were asked to estimate to supply and fit Karndean Flooring which we did as per the manufacturers fitting instructions on 6mm WBP ply. This still left a gap under the frames and doors. 2) With reference to the comments regarding the skirting not being tight. We fitted the skirting flat to the walls, it was the customers walls that were not in fact true, this was caused by the poor plastering that was done by previous trades! so at the bottom of the customers walls the new plaster ramped out towards the room. We used a matching decorators caulk along the tops as is standard practice to finish. All this was explained to the customer 3) We also found a damp issue in the customers house stopped working in that area informed Mrs Lewis so she could get the issue resolved and arranged to come back another time to re-fit at no extra charge. The customer asked us once we had started work if we could rectify the gaps under the door frames/ doors and replace the architrave we did so and as per their comments they are happy with the result. So to say that they had to get us back to discuss this and resolve and they seem unhappy about the extra cost is very harsh. We were coming back to finish the Karndean and caulk the Skirting. How they worded it makes its seem that we had just left it like that and had no intention of coming back until they called us. I cannot accept that we can be held responsible for the work of a previous trades/Householders. And feel we went above and beyond our original instructions from the customer which was to supply and fit Karndean Flooring and to fit new Skirting Boards.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Removal of skirting, replacement with new, removal of carpet, screeding and Karndean floor laid in kitchen/diner/living area

Aspen flooring are some of the most genuine, trustworthy and skilled professionals I've used. I couldn't praise them highly enough. We ended up being up against the clock with visitors coming from overseas and they went above and beyond to make sure everything happened within our very short time frame. Always happy, always considerate, absolutely brilliant in every which way!
Customer in Woking, 27 September 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New kitchen and utility room floor

Excellent service, very courteous and helpful, and obviously took pride in the finished floor. Wouldn't hesitate to use them again.
Customer in Woking, 6 September 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Carpeting stairs, landings and 2 bedrooms

This is the first time I have used Aspen Flooring. I was recommended them by a good friend. I asked them to complete the work while on a vacation. I found them to be trustworthy, competitively priced and good to their word. I returned home to an immaculate job and a very tidy home. What more can one say? Many Thanks
Customer in Woking, 5 September 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Laying Karndean Flooring

Shayne made a superb job of laying the Karndean in our hall and downstairs toilet. He is a very clean and conscientious worker, his attention to detail is excellent as is his desire to achieve maximum customer satisfaction.
Customer in Liphook, 17 August 2011
These are only the latest 10 customer monitoring reports. Click to see all 41 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.