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Carshalton Boiler Services Ltd

Checkatrade membership number: 1194
Member of Checkatrade for over 1 year
Carshalton Boiler Services Ltd Feedback Scores
18 customer feedback reports
with an average score of 9.3 out of 10.
Works in
Sutton, London, Walton-On-Thames, Purley, Morden, Surrey
Contact
name: Service Department
address:
Sutton, Surrey, SM1 4LH
telephone: 020 8395 8060   Enlarged for easy dialing:
020 8395 8060
email:
web:
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Company Profile

Operating from our premises in Sutton, Surrey Carshalton Boiler Services Ltd is a family run heating company and was founded in 1963. We pride ourselves on providing a cost-effective quality service. This is achieved by utilising proven products, proven work methods and innovative thinking.

All our engineers are Gas Safe Registered and trained to the highest standards, our installation team have been trained with Worcester Bosch and are able to offer you a 5 Year Warranty on all new Worcester Bosch boiler installations.

Work & Services

  • Central Heating Repairs
  • Central Heating Breakdowns
  • Central Heating Installation
  • Internal Gas Connections
  • Three Star Contracts
  • Landlord Services
  • Hot Water Cylinders
  • Warm Air Units
  • Boiler Replacements
  • Gas Piping Runs
  • Power Flush
Skills
Domestic work Free estimates 24 hour emergency callout
Main work undertaken
Boiler Installation/Repair, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Plumber
Accreditations
Company Information
Interviewed on: 28 February 2011 Public Liability Insurance: Current - Verified on 5 December 2011
Limited Company: Registration no. 02503232 Insured by: Faraday Reinsurance Company Ltd
VAT Registered: No. 452 3335 69 Coverage amount (£): 5,000,000
References 4 received by Checkatrade

These references were checked by Checkatrade when Carshalton Boiler Services Ltd joined in March 2011.

Installed new boiler.
Work was excellent.
Customer in Purley, 8 March 2011
Boiler service
Helpful, efficient & trustworthy.
Customer in London, 8 March 2011
Plumbing and boiler services undertaken.
Prompt and excellent service. Clean, efficient and competent. Good communication with admin team.
Customer in London, 8 March 2011
Installation of boiler and pump
Everything went to plan satisfactorily at a very good price. I would be happy to recommend this company.
Customer in Sutton, 8 March 2011
Customer Monitoring Reports Showing 10 out of 18
Total recommendations: 18, average score 9.3 9.3 Last six months: 2 reports, average rating 7.9
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New central heating boiler.

Excellent and well organised company. Engineer most considerate and helpful. On time and work continuously.
Customer in Hampton, 12 January 2012
Carshalton Boiler Services Ltd www.checkatrade.com/CarshaltonBoilerServices/
Scores:
8Tidiness: 8 out of 10 7Timekeeping: 7 out of 10 3Courtesy: 3 out of 10 5Workmanship: 5 out of 10
5.8
Combined score: 5.8 out of 10
5.810
Boiler repair.

Please check all information given to you I found it to be unreliable . Do not allow yourself to be talked into unnecessary repairs that I have found expensive.
Customer in Sutton, 12 December 2011
Response from Carshalton Boiler Services Ltd:
We attended the property to find the boiler in pieces, we felt as a company that we would not want to carry out the works, non-Gas Safe Registered people should not be carrying out any works on gas appliances. We therefore suggested to customer to contact the manufacturers direct for them to check all the working of the boiler in detail.We advised the customer from the information supplied to us that it could possibly be a gas valve, but without carrying out the correct check we could not be 100% accurate on this and this was relayed to the customer.Gas safe advised us that he had contravened Regulation 26, section 9 of the Gas Safe Regulations and Health and Safety executive’s regulations.Gas Safe were happy with our decision not to carry out any works.
Carshalton Boiler Services Ltd www.checkatrade.com/CarshaltonBoilerServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitted a combi boiler

Great work all round. Highly recommended.
Customer in Sutton, 15 August 2011
Carshalton Boiler Services Ltd www.checkatrade.com/CarshaltonBoilerServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitted new combi boiler

Very happy with all the work.
Customer in London, 27 June 2011
Carshalton Boiler Services Ltd www.checkatrade.com/CarshaltonBoilerServices/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Boiler service, leading to new flue needed plus scaffolding

Very polite, always on time, understanding about my lack of time and very helpful and flexible when I couldn't pay them all in one go.
Customer in Richmond, 17 June 2011
Carshalton Boiler Services Ltd www.checkatrade.com/CarshaltonBoilerServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New boiler fitted

Very happy with work carried out from quote to completion.
Customer in Sutton, 10 June 2011
Carshalton Boiler Services Ltd www.checkatrade.com/CarshaltonBoilerServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitting a new boiler which had been wrongly fitted by a non gas safe fitter who said he was gas safe.

Excellent service, thorough, professional, on time, respectful of my home, polite, efficient, excellent support and follow up.
Customer in London, 21 April 2011
Carshalton Boiler Services Ltd www.checkatrade.com/CarshaltonBoilerServices/
Scores:
6Tidiness: 6 out of 10 8Timekeeping: 8 out of 10 6Courtesy: 6 out of 10 0Workmanship: 0 out of 10
5
Combined score: 5 out of 10
510
Fixing timer on the boiler.

Carshalton Boiler came after call out to fix timer on boiler, charged £90.00 and did not fix it, said that they would have to order the part and charge me more money to return. I ended up doing the job myself which was as easy as fitting a light bulb but ended up financially worse off.
Customer in Morden, 19 April 2011
Response from Carshalton Boiler Services Ltd:
The information provided to us to be able to pre order the timer was unfortunately insufficient. The customer was made aware of our pricing structure and that it could be necessary to order the timer. Our engineer visited site with the most common timers but the defective timer was not a part the engineer had on board. As this was our first visit to the property we did not have details on our system to assist us with the required part.
Carshalton Boiler Services Ltd www.checkatrade.com/CarshaltonBoilerServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Faulty boiler

I would recommend this company.
Customer in London, 18 April 2011
Carshalton Boiler Services Ltd www.checkatrade.com/CarshaltonBoilerServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Solved problem with cold radiators

Requested visit to give estimate for new radiators. When gentleman arrived he advised problem was actually air lock in pump and solved while on site. I had originally thought this was a problem but my input was ignored by other company who stated it was blocked radiators or feed pipe. Very nice gentleman visited, on time, extremely helpful. Would most certainly recommend Carshalton Boilers and will definitely use again.
Customer in Sutton, 12 April 2011
Carshalton Boiler Services Ltd www.checkatrade.com/CarshaltonBoilerServices/
These are only the latest 10 customer monitoring reports. Click to see all 18 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.