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Chris Brooks Plumbing & Heating

Checkatrade membership number: 94348

Address

North End, Portsmouth, Hampshire, PO2 0DT

Contact

name: Chris Brooks
telephone: 02392 430800   Enlarged for easy dialing:
02392 430800
mobile: 07917 152096
fax: 02392 430800
email: chris@cbplumbing.co.uk
web: www.cbplumbing.co.uk
ProfileSkillsVetting
Checkatrade member since: 20 June 2007
Overall Rating: 9.8
Total recommendations: 22
Last six months: 14 cards, average rating 9.7
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Customer Monitoring Reports

Scores:
7Estimating: 7 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.4
Combined score: 9.4 out of 10
Plumbing and heating
Very reliable and courteous. I would recommend them.
Customer in Havant, 27 May 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 Reliability: out of 10 Overall Service: out of 10
10
Combined score: 10 out of 10
Suspected gas leak.
Excellent service.  Would not hesitate to recommend or use again.
Customer in Fareham, 22 May 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 Reliability: out of 10 Overall Service: out of 10
10
Combined score: 10 out of 10
Fitting of a replacement Immersion Heater.
Arrived when he said he would, did the job in less than 30 minutes and all was done well and tidied up.  Charged a very fair rate. All Good.
Customer in Portsmouth, 22 May 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 9Overall Service: 9 out of 10
9.5
Combined score: 9.5 out of 10
Installed new gas hob (and removed old one).
Polite, pleasant and friendly.  Gave quotation over the phone and was able to do the job the next day (after his normal days work). I would recommend them.
Customer in Waterlooville, 20 May 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.8
Combined score: 9.8 out of 10
Gas safety record and boiler breakdown.
Serviced and fixed boiler quickly and efficiently. I would recommend them.
Customer in Southsea, 10 May 2008
Scores:
Estimating: out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.9
Combined score: 9.9 out of 10
Repair of gas oven.
Would not hesitate to use again, extremely pleased with the work done. I would recommend them.
Customer in Petersfield, 3 May 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.9
Combined score: 9.9 out of 10
Fitted bathroom suite.
Top bloke, good workmanship, with no mess. Friendly and kept to budget. I would recommend them.
Customer in Waterlooville, 24 April 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Gas water heater - Service
I would recommend them.
Customer in Portsmouth, 22 April 2008
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 7Timekeeping: 7 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10 9Reliability: 9 out of 10 9Overall Service: 9 out of 10
8.6
Combined score: 8.6 out of 10
Boiler service and change ball cock in water tank and pipe work
Very helpful and efficient. I would recommend them.
Customer in Havant, 13 April 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Various taps, stop valves and washers replaced, pipes re-routed.
Excellent plumber, providing reasonably priced first class service.
Customer in Southsea, 11 March 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Various taps, stop valves, and washers replaced. Also pipes re-routed.
Excellent plumber, providing a reasonably priced first class service.
Customer in Southsea, 29 February 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Refit downstairs cloakroom. Remove radiator from hall.
Very obliging. Would recommend.
Customer in Southsea, 28 February 2008
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 10Value for money: 10 out of 10 7Reliability: 7 out of 10 8Overall Service: 8 out of 10
8.5
Combined score: 8.5 out of 10
Replacement of power shower.
Very professional and friendly. Felt comfortable with him doing work in my hme. Occasionally forgot appointments or to ring and cancel if unable to make set appointment. Very happy with job done, quality of work and tidiness. Good value for money. I would recommend them.
Customer in Cosham, 6 February 2008
Scores:
Estimating: out of 10 Tidiness: out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 Workmanship: out of 10 Value for money: out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Central heating and boiler service.
Arrived on time, provided helpful advice as well as completed tasks agreed. Plan to re-use his services next year.
Customer in Waterlooville, 11 January 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Central heating installation.
Chris installed a new central heating system. He was on time, no hidden extras and did a very good and thorough job.
Customer in Portsmouth, 25 November 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Changed shower.
He was able to respond quickly and was very professional - I would have no hesitation in recommending to family and friends.
Customer in Portsmouth, 17 November 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Fix new boiler.
I would recommend them.
Customer in Portsmouth, 13 September 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Find gas leak and repair
Was able to respond quickly, although he running late from estimated time or arrival, he called to let us know. I would recommend
Customer in Portsmouth, 12 September 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Installation of new bathroom & boiler service.
Very professional - explained everything clearly & did a very good job. Highly recommended.
Customer in Portsmouth, 1 September 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 8Reliability: 8 out of 10 10Overall Service: 10 out of 10
9.8
Combined score: 9.8 out of 10
New radiator.
I would recommend them.
Customer in Portsmouth, 31 July 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Bathroom replacement and service boiler.
Very helpful, did more than was expected of him.
Customer in Southampton, 18 July 2007
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.8
Combined score: 9.8 out of 10
Changed boiler and relocated.
Very helpful and no nonsense or excuses.
Customer in Gosport, 3 July 2007
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