Checkatrade

Craftstone of Sussex

Member of Checkatrade for over 1 year
Craftstone of Sussex Feedback Scores
33 customer feedback reports
with an average score of 9.6 out of 10.
Works in
Seaford, Newhaven, Peacehaven, Eastbourne, Brighton, East Sussex
Contact
name: Mr Philip Moore
address:
Seaford, East Sussex, BN25 1PA
telephone: 01323 895666   Enlarged for easy dialing:
01323 895666
email:
web:
Company Profile

Craftstone of Sussex is based in Seaford, East Sussex and have been Installing and selling fireplaces and stoves locally for years (here). In late 2011 Craftstone opened their online shop so they could reach out to a larger customer base.

Selling top quality Fires and Stoves nationwide online. Also Installation is available to those living locally.

Team
Philip Moore
Director/Owner
Skills
Main work undertaken
Fireplaces, Fireplaces/Fire Stoves, Gas Fire Servicing/Repair, Log/Wood Burning Stoves, Stoves Supplier/Installer
Approved Subcontractors (indemnity held)
Gas safe registered undertaken by Gas Tec 532698
Accreditations
Checkatrade


Company Information
Interviewed on: 7 March 2012 Public Liability Insurance: Current - Verified on 2 November 2012
Limited Company: No Insured by: Allianze Insurance PLC
VAT Registered: No Coverage amount (£): 2,000,000
References 3 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Craftstone of Sussex joined in March 2012.

We know of them as being a reputable company.
Trader in Henlow, 12 March 2012
very informative, and communication was very good. excellent, clean and tidy and efficient service.
Customer in Seaford, 12 March 2012
really good service from quotation
Customer in Seaford, 12 March 2012
Customer Monitoring Reports Showing 10 out of 33 (reviews based on work commenced)
Total recommendations: 33, average score 9.6 Last six months: 12 reports, average rating 9.5
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New log burner fire place installed.

Friendly local reliable staff who were well informed on the work and also very punctual. Good knowledge of the products as you would expect in all aspects and were able to advise of the correct/best stove for our house. Did not cut corners anywhere but also did not tell us fit things that were not necessary in order to add more money to the bill which was good! Overall a very good reliable service and I would not hesitate to recommend them to my family and friends.
Customer in Newhaven, 1 May 2013  
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
New fireplace surround, heating and gas fire.

Very reasonable price, tidy workmen. Kept informed at all stages.
Customer in Seaford, 22 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Wood burning stove.

Would highly recommend to friends and family.
Customer in Brighton, 17 April 2013  
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Sale and installation stove.

I would recommend this company.
Customer in Lewes, 15 March 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitted log burning stove.

Philip was very professional and help full and good service.
Customer in Polegate, 8 March 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation log burner and alteration of existing fireplace.

Excellent company. Easy to work with and they completed the work efficiently with experience and care. Will definitely recommend them.
Customer in Seaford, 7 March 2013  
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 8Courtesy: 8 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810
Installation of gas fire including test.

Good work, conscientious working, no time wastes, clean through dust in room! 2 men, both good but one should be more courteous to me.
Customer in Brighton, 19 February 2013  
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Wood burning stove installed.

Phil Moore from Craftstone of Sussex was very helpful. He arranged all the building work and installed the burner very quickly. I was impressed.
Customer in Seaford, 14 February 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New gas fire in fireplace.

I found Craftstone of Sussex personal, extremely courteous and a high standard of workmanship. I would be very happy to recommend them.
Customer in Eastbourne, 5 February 2013  
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
8
Combined score: 8 out of 10
810
Replace fireplace and surround

I would recommend this company.
Customer in Seaford, 19 December 2012  
These are only the latest 10 customer monitoring reports. Click to see all 33 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.