Repairs to burnt out main fuse board switch, replacing sockets/cables, testing appliances.
We were very impressed with the quality of Dan's work and his work ethic. He visited us twice at very short notice, was punctual and communicated well via email/phone to let us know when he could come, what the work would involve and the likely costs. He works quickly, efficiently and effectively and did great jobs fixing everything for us in our flat. If you need an thoroughly reliable, experienced electrician and look no further than here.
2 April 2013
To install wireless garden lights (5 off)
Friendly and helpful - until now. Dan has not contacted me at all - his wife has phoned me twice and said the fob was on order. This was about a month ago.
in New Malden
12 September 2011
Response from DC Electrical:
I am disappointed to hear that the customer was not satisfied in this case, when I left the property last year he was very happy with our work. Since then he has corresponded with Checkatrade to point out a fault (not myself) this was simply getting access to the battery’s inside the remote control for his lights. After numerous calls and 3 visits free of charge we rectified this, the customer then found another fault with lamp condensation both of which we worked with the customer and rectified. I feel we went the extra mile on helping this customer as both were manufacturers faults not the quality of our work. This is noted in our excellent feedback for over one year with many returning customers’. I shall of course take on board any comments to improve and continue to provide a good service to all my customers as I have done to date, and prided myself in over 10 years of trading.