Checkatrade

Drain Doctor Plumbing

Member of Checkatrade for over 2 years
Drain Doctor Plumbing Feedback Scores
121 customer feedback reports
with an average score of 9.8 out of 10.
Works in
West Sussex, Surrey and South London
Contact
name: Mr Gavin Dimmock
address:
Morden, Surrey, SM4 6RL
telephone: 0800 054 6086   Enlarged for easy dialing:
0800 054 6086
mobile: 07703 193746
email:
Company Profile
Loading...
View Video Gallery >>

Drain Doctor Plumbing is a local and nationwide Plumbing and Drainage company that provides a 24 hour emergency service, 7 days a week.

As your local Drain Doctor we cover a wide area of London and Surrey.

We offer a fast, professional and efficient service with the following;

-         No call out fee

-         No out of hours rate is charged – (so no extra charge for evenings, weekends or bank holidays)

-         Fixed price work (so no hidden extras)

-         Work carried out will be guaranteed

We carry out all Plumbing and Drainage Emergencies, CCTV Surveys, Septic Tanks Maintenance, Drain Relining and Remedial Repairs.

Every job is priced before work starts, and our technicians work to a national pricing book.

Our vans are stocked for most jobs and our technicians are very skilled and trained in all aspects of plumbing and drainage.

We are happy to accept all major Credit and Debit cards.

 

 

 

 

Team

Our camera quility is pretty good
Skills
Main work undertaken
24 Hour Drain Clearance, CCTV Surveys for Drains, Drain Installation, Drain/Sewer Clearance
Also skilled in
Boiler Installation, Boiler servicing/repairs, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, Gas Cooker Repair, General Plumbing, Landlord Gas Certificates/Safety Checks, Plumber, Plumbing Repairs, Radiators/Valves/Thermostats Installed/Replaced, Shower Installation/Repair, Under Floor Heating, Unvented Hot Water Cylinders, Water Leak Detection, Water Supply Pipe Repairs
Accreditations
Checkatrade


City and Guilds

  • City & Guilds Level 2 in Basic Plumbing Studies
  • City & Guilds NVQ Level 2 in Plumbing
  • City & Guilds Level 3 Certificate in Plumbing Studies
Company Information
Interviewed on: 23 November 2010 Public Liability Insurance: Current - Verified on 9 November 2012
Limited Company: No Insured by: Lloyds of London
VAT Registered: No. 996 2834 61 Coverage amount (£): 5,000,000
References 4 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Drain Doctor Plumbing joined in November 2010.

Fast reliable service, nice person to deal with. Clean and tidy and very professional.
Trader in Horley, 30 November 2010
They have given prompt service, costs have been exactly as agreed at outset. Friendly, good service.
Customer in Godstone, 30 November 2010
Drain doctor completed the job in a thorough and honest fashion.
Customer in Tadworth, 30 November 2010
Drain work.
Prompt service and a satisfactory result with very pleasant attitude.
Customer in Reigate, 30 November 2010
Customer Monitoring Reports Showing 10 out of 121 (reviews based on work commenced)
Total recommendations: 121, average score 9.8 Last six months: 7 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Cleaned blocked drain

Excellent service, friendly and efficient.
Customer in Tadworth, 22 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Outside drain cleared.

Excellent service. I called at around 3pm and it was all sorted a couple of hours later!
Customer in Wallington, 9 March 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Unblocked sink and drain cleared with vax.

Very quick and pleasant job done.
Customer in South Croydon, 4 March 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Unlocking kitchen sink.

Excellent service and professional attitude.
Customer in Mitcham, 7 January 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Plumbing work.

Prompt, courteous and efficient.
Customer in Dorking, 1 January 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Private sewer not draining.

Drain Doctor advised they'd arrive between 8am and 9am on Friday December 28th. Arrived at 8.02am, identified the problem very quickly but a new pump required so their representative made a phone call and agreed to return later. He called about 3 hours later to advise pump was on order but not in until after the holidays. He agreed to return within 3 hours which he did about 90 minutes later, placed the old pump back to keep us going. Not sure what he did but the old pump working fine at the moment. We are very happy customers especially when we consider another company quoted us much higher call out fee plus labour fees and a mileage charge. This is the 2nd time we've used the Drain Doctor. Very efficient and both the chaps we had were very pleasant and really helpful.
Customer in Addlestone, 28 December 2012  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Unblocking drain.

Prompt and efficient.
Customer in London, 3 December 2012  
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Plumbing

I would recommend this company.
Customer in Croydon, 14 November 2012  
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Cleared kitchen sink blockage.

The plumber worked very efficiently to clear the drains. I found him to be very honest reliable and unblocked a very awkward piece of blockage.
Customer in London, 22 October 2012  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Cleaning drainage system.

Very prompt response to call out and subsequent visit to carry out work. Gavin was very knowledgeable about drains.
Customer in Tadworth, 16 October 2012  
These are only the latest 10 customer monitoring reports. Click to see all 121 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.