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Firstglass Automotive Glazing

Member of Checkatrade for over 4 years
Firstglass Automotive Glazing Feedback Scores
68 feedback reports
with an average score of 10 out of 10.
Works in
Dorset & Hampshire
Contact
name: Andy Small
address:
Poole, Dorset, BH12 4BG
telephone: 01202 762267   Enlarged for easy dialing:
01202 762267
mobile: 07795 187180
email:
web:
Company Profile

About us

We are the first Automotive Glazing Repair & Replacement company in Dorset & Hampshire to register with Checkatrade, to give potential clients a unbiased opinion of the quality of service we provide.

In April 2004, Andrew Small and Christopher Rischmiller decided to bring quality back into the motor trade. Employed as experienced fitters for many years, they became increasingly disappointed with the glazing industry, due to the poor standards of materials, fitting and customer care.

Unwilling to compromise their standards and job satisfaction they became partners and established Firstglass Automotive Glazing.

Firstglass is a successful, professional business with a reputation for high standards, quality and care.

Serving private customers, commercial & motor trade businesses in Dorset & Hampshire, it continues to provide a reliable, personal service and over the years has expanded into other specialised areas, including van conversions, modifications and interiors.

Customer satisfaction

So what makes Firstglass a cut above the rest?

Priding ourselves in providing consistent quality of workmanship, with a personal, reliable service.

Listening and understanding to our customer’s’ needs is very important, as is the ability to inform and answer customer questions and queries.

You know you’ll get a first class job when you use Firstglass.

New ideas

Firstglass always strive to find and develop new and improved methods, using only the highest quality products.

You can always be confident that all glazing is fitted correctly and safely retaining the original structure of the vehicle.

Firstglass has a reputation built on recommendation and local vehicle dealerships and body repairers who care about quality use our services. For competitive prices with a polite and courteous service from specialists with years of experience and in-depth product knowledge, be sure to make Firstglass your first choice.

 

Skills
Main work undertaken
Garage/Vehicle Services, Window Tinting , Windscreen Chip/Repair/Replacement
Accreditations and Memberships
Checkatrade


NVQ in automotive glazing level 2
Company Information
Interviewed on: 22 May 2009 Public Liability Insurance: Current - Verified on 20 March 2014
Limited Company: No Insured by: Arista Insurance
VAT Registered: No. 834903913 Coverage amount (£): 5,000,000
References 5 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Firstglass Automotive Glazing joined in May 2009.

Fitting of two rear windows to transporter van
I would be happy to recommend them.
Customer in Wareham, 29 June 2009
I have dealt with Andy since the company formed. They provide service second to none, value for money, job done right first time on time, every time. I would be happy to recommend them.
Customer in Ferndown, 29 June 2009
Trade referee
Well priced, helpful, prompt and friendly. We know of them as being a reputable company.
Trader in Poole, 29 May 2009
Very professional!
Trader in New Milton, 29 May 2009
They give us a firstclass service. They are always prompt and polite. Their work is always completed to the highest standard. We know them as being a reputable company.
Trader in Poole, 29 May 2009
Feedback Reports Showing 10 out of 68 (reviews based on work commenced)
Total recommendations: 68, average score 10 Last six months: 8 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Windshield Chip
Second time I have used Andy Small for the same kind of work and the results produced are fantastic! He came out to me this time as opposed to doing the work at the workshop and his standards are the same, in or out! To clarify, this was a second chip in a month and both times the repair and the service are excellent! In my opinion it is the only firm to use, not in the least due to the honesty factor. Andy will give you a fair assessment of the work to be done. On this visit he was offered another job on our second car which he said was not necessary as it would not make any difference.
Customer in Ferndown, 26 March 2014  
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Front screen supplied and fitted.
A company that is a pleasure to do business with!
Customer in Wimborne, 6 March 2014  
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement wind screen
Excellent, speedy service.
Customer in Fordingbridge, 4 March 2014  
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair to range rover front screen.
Booked me in immediately and demonstrated competency, knowledge and professionalism all of the highest standard. The workshop was spotlessly clean and immaculately presented. You really could have sat on the floor in your business suit and got up without a mark? The guy is amazingly good and you just wouldn't want to go elsewhere even if you had to travel to him. I have no hesitation in recommending Andy Small. May be Small by name but he is Big on customer care and knows his stuff. I don't think that you will be disappointed and no, I am not related or a personal friend, just a new customer.
Customer in Ferndown, 1 March 2014  
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent all round
Excellent.
Customer in Poole, 25 February 2014  
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Full set of camper windows
Excellent service, polite and on time.
Customer in Poole, 30 January 2014  
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Windscreen replacement.
Great.
Customer in Bournemouth, 14 November 2013  
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Windows fitted in side of van.
Very pleased, friendly and knowledgeable staff.
Customer in New Milton, 11 November 2013  
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Supply and fit car windscreen
Would recommend.
Customer in Ferndown, 15 October 2013  
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Supplied and fitted car windscreen.
I would recommend.
Customer in Ferndown, 7 October 2013  
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
These are only the latest 10 customer monitoring reports. Click to see all 68 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.