Checkatrade

Firstglass Automotive Glazing

Checkatrade membership number: 120763
Member of Checkatrade for over 3 years
Firstglass Automotive Glazing Feedback Scores
49 customer feedback reports
with an average score of 10 out of 10.
Works in
Dorset & Hampshire
Contact
name: Andy Small
address:
Poole, Dorset, BH12 4BG
telephone: 01202 762267   Enlarged for easy dialing:
01202 762267
mobile: 07795 187180
email:
web:
Company Profile

About us

We are the first Automotive Glazing Repair & Replacement company in Dorset & Hampshire to register with Checkatrade, to give potential clients a unbiased opinion of the quality of service we provide.

In April 2004, Andrew Small and Christopher Rischmiller decided to bring quality back into the motor trade. Employed as experienced fitters for many years, they became increasingly disappointed with the glazing industry, due to the poor standards of materials, fitting and customer care.

Unwilling to compromise their standards and job satisfaction they became partners and established Firstglass Automotive Glazing.

Firstglass is a successful, professional business with a reputation for high standards, quality and care.

Serving private customers, commercial & motor trade businesses in Dorset & Hampshire, it continues to provide a reliable, personal service and over the years has expanded into other specialised areas, including van conversions, modifications and interiors.

Customer satisfaction

So what makes Firstglass a cut above the rest?

Priding ourselves in providing consistent quality of workmanship, with a personal, reliable service.

Listening and understanding to our customer’s’ needs is very important, as is the ability to inform and answer customer questions and queries.

You know you’ll get a first class job when you use Firstglass.

New ideas

Firstglass always strive to find and develop new and improved methods, using only the highest quality products.

You can always be confident that all glazing is fitted correctly and safely retaining the original structure of the vehicle.

Firstglass has a reputation built on recommendation and local vehicle dealerships and body repairers who care about quality use our services. For competitive prices with a polite and courteous service from specialists with years of experience and in-depth product knowledge, be sure to make Firstglass your first choice.

 

Skills
Main work undertaken
Garage/Vehicle Services, Window Tinting , Windscreen Chip/Repair/Replacement
Accreditations
Checkatrade


NVQ in automotive glazing level 2
Company Information
Interviewed on: 22 May 2009 Public Liability Insurance: Current - Verified on 23 February 2012
Limited Company: No Insured by: Aviva
VAT Registered: No. 834903913 Coverage amount (£): 2,000,000
References 5 received by Checkatrade

These references were checked by Checkatrade when Firstglass Automotive Glazing joined in May 2009.

Fitting of two rear windows to transporter van
I would be happy to recommend them.
Customer in Wareham, 29 June 2009
I have dealt with Andy since the company formed. They provide service second to none, value for money, job done right first time on time, every time. I would be happy to recommend them.
Customer in Ferndown, 29 June 2009
Trade referee
Well priced, helpful, prompt and friendly. We know of them as being a reputable company.
Trader in Poole, 29 May 2009
Very professional!
Trader in New Milton, 29 May 2009
They give us a firstclass service. They are always prompt and polite. Their work is always completed to the highest standard. We know them as being a reputable company.
Trader in Poole, 29 May 2009
Customer Monitoring Reports Showing 10 out of 49
Total recommendations: 49, average score 10 10 Last six months: 4 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fit new front windscreen

In one word, excellent.
Customer in Poole, 3 May 2012
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement of front window screen.

We were in an emergency situation where Autoglass weren't able to help us in the allotted time. Your company were more than kind and efficient and we are very grateful for your efficiency and help. Excellent service.
Customer in Llanelli, 25 April 2012
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New sun roof sourced and fitted

Able to find the product I needed, didn't give up. Friendly service with a smile. Thank you.
Customer in Ferndown, 6 March 2012
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitted new side window into van.

A good job, well done, highly recommended.
Customer in Poole, 17 February 2012
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New windscreen

I would recommend this company.
Customer in Wareham, 11 November 2011
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced a side window in my VW van

Fantastic service, called them late on a Friday evening and had the work carried out straight away.
Customer in Christchurch, 11 November 2011
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement window screen

Work carried out to very high standard, efficiently done with excellent customer service. Would not hesitate to recommend to anyone.
Customer in Broadstone, 15 October 2011
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Repair cracked windscreen.

Job well done by an efficient and helpful employee. I would recommend this company.
Customer in Broadstone, 3 October 2011
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Windscreen chip repaired

The trader was punctual, polite and friendly, he worked efficiently, a highly professional service. I would happily recommend to anyone!
Customer in Bournemouth, 27 September 2011
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Side window latch on VW T4 repair

Work was carried out in a very professional manner, fast and efficient and to a very high standard. Price was very reasonable for the quality of work done. I would not hesitate in recommending First Glass. A genuine business, who knows what they are doing.
Customer in Bournemouth, 14 September 2011
Firstglass Automotive Glazing www.checkatrade.com/FirstglassAutomotiveGlazing/
These are only the latest 10 customer monitoring reports. Click to see all 49 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.