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Heat & Flow

Member of Checkatrade for over 1 year
Heat & Flow Feedback Scores
63 feedback reports
with an average score of 10 out of 10.
Works in
All CR,SE,SM,SW & KT post code areas
Contact
name: Mr Keith Hokan
address:
Mitcham, Surrey, CR4 1DW
telephone: 020 8648 9807   Enlarged for easy dialing:
020 8648 9807
mobile: 07956 228068
email:
web:
Company Profile
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Hi, I'm Keith. I'm friendly, honest and reliable and approachable in others words - We can talk...  I have over 15 years trade experience covering both public and private housing sectors.  Offering a wide range of heating and plumbing services i.e. Central heating installations and upgrades, Boiler Repairs, Servicing, Gas Safety checks undertaken/Certificates Plumbing (Taps, baths, Sinks, Toilets) Bathroom/Kitchen Fitting. No job too small or big. -  24 hour call out.
We recently appeared on the Channel 4 programme "You deserve his house".
Skills
Main work undertaken
Bathroom Designer, Bathroom Fitter, Bathroom Supplier, Bathrooms, Disabled Bathrooms/Showers, Disabled Kitchens, General Plumbing, Kitchen Appliance Supplier, Kitchen Designers, Kitchen Doors, Kitchen Fitters, Kitchen Supplier & Installer, Kitchens, Plumber, Plumbing Merchants, Plumbing Repairs, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced, Shower Installation/Repair, Under Floor Heating, Water Leak Detection, Water Supply Pipe Repairs, Wet Rooms, Worktops
Accreditations and Memberships
Checkatrade


City and Guilds

City & Guilds Certificate - Craft Certificate in Plumbing awarded to Keith Hokan.

City & Guilds Certificate - Plumbing Advanced Craft awarded to Keith Hokan.

Logic Certification - Certificate of Competence awarded to Keith Hokan who has been successfully assessed in -

  • CPA1 - Combustion Performance Analysis - Expires - 20/09/14
  • CCN1 - Core Domestic Gas Safety NG - Expires - 14/02/18
  • CENWAT - Central Heating Boilers and Water Heaters - Expires - 14/08/18
  • CKR1 - Domestic Cooking Appliances - Expires - 14/02/18
  • HTR1 - Fires & Well Heaters - Expires - 14/02/18
Company Information
Interviewed on: 17 May 2012 Public Liability Insurance: Current - Verified on 4 March 2014
Limited Company: No Insured by: Zurich
VAT Registered: No Coverage amount (£): 2,000,000
References 3 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Heat & Flow joined in May 2012.

The service was excellent, I was advised on what needed repairing and the work was done satisfactorily.
Customer in Mitcham, 31 May 2012
Provide a good service in heating installation. Boiler service and boiler repairs. They are a good reliable company.
Trader in Dagenham, 21 May 2012
He was competent, courteous and worked very hard. It was a difficult job but i am well pleased with the result. I would definitely recommend.
Customer in Mitcham, 21 May 2012
Feedback Reports Showing 10 out of 63 (reviews based on work commenced)
Total recommendations: 63, average score 10 Last six months: 16 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Changing bathroom mixer tap
Honest and reliable and we were satisfied with the job done.
Customer in Mitcham, 29 March 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Emergency call out late p.M. Change rad and valves.
Emergency call out p.M. Very quick and professional response. Could not have asked for better service. Will recommend to anyone.
Customer in Carshalton, 27 March 2014  
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Bathroom repair and partial refit.
Keith was very easy to approach and went out of his way to time the work around our schedule. He and Trevor were incredibly hardworking and got the whole job done in a single day. We are very happy with the results.
Customer in Morden, 22 March 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fix leaking pipe, drain down system and issue safety certificate for boiler.
To be honest contacted Keith on the strength of his feedback on here. Keith came out straight away an assessed the work required, he gave a very reasonable priced estimate and the exact time scale for the work to be completed in. The work was completed with me not present but to an excellent standard, all areas were left in spotless condition. Keith is absolutely 100%honest and trustworthy, a true experienced tradesman who will not rip you off but will complete a job as it should be. Would use again, no problem.
Customer in London, 19 March 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
A severely blocked sink
Keith is friendly, professional and very capable and logical with the way he approaches a job.
Customer in London, 15 March 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement of toilet
Very good service, would recommend again, above and beyond service expected.
Customer in London, 12 March 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Gas safety cheque.
Polite, informative and carried out good gas service and quality workmanship. I recommend and use again, very happy.
Customer in London, 2 March 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced the radiator valves.
Keith was punctual, courteous and carried out a very professional job. I wouldn't hesitate in recommending him to others or using him again myself in the future.
Customer in London, 19 February 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced main stop cock.
Came straight out to fix my main stop cock. On time, polite and efficient. Thanks.
Customer in London, 10 February 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace flexion on kitchen tap and service boiler.
Keith responded very quickly, came at agreed time and completed work to agreed price. Will use again and would recommend to others.
Customer in London, 2 February 2014  
These are only the latest 10 customer monitoring reports. Click to see all 63 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.