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Hook Carpets Ltd

Checkatrade membership number: 90869
Hook Carpets Ltd Feedback Scores
56 customer feedback reports
with an average score of 9.9 out of 10.
Works in
North Hampshire, Berkshire, Surrey, and parts of Wiltshire. Other areas are covered upon request.
Contact
name: Mrs Donna Clayton
address:
Hook, Hampshire, RG27 9DJ
telephone: 01256 764719   Enlarged for easy dialing:
01256 764719
fax: 01256 769371
email:
web:
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Company Profile
Kitchen flooring Carpetlaminate entire 4 bedroom house Carpetlaminate entire 4 bedroom house Carpetlaminate entire 4 bedroom house Kitchen hall, stairs, landing and stair rods Staircase with stair rods Bullnose of striped staircase Master bedroom inVogue wool twist Stripe staircase perfectly straight and true Living room in Durham Twist View Photo Gallery >>
HOOK CARPETS, LONDON ROAD, HOOK RG27 9DL
  • Helpful advice & knowledgeable staff
  • Expert measuring, planning & fitting
  • FREE estimates and FREE delivery
  • HOME SELECTION SERVICE
  • All makes and styles for everyone's budget

With 25 years experience in our industry of supplying and fitting carpets and flooring we have gained an outstanding reputation for our high degree of service and expertise from measuring/planning and interior design assistance through to the superb fitting workmanship which can only be achieved by full training, extensive experience and an eye for detail.

We offer a separate 'FITTING ONLY SERVICE' for customers who have carpets they wish to be fitted and we can offer keen prices on any accessories required to complete their work.

Our carpet suppliers include many well known manufacturers such as BRINTONS, CORMAR, BROCKWAYS, WESTEX, ABINGDON, WHITESTONE WEAVERS, EDEL TOLENZO, KERSAINT COBB, MAYFIELD, PENTHOUSE, KINGSMEAD and ULSTER CARPETS along with many other accounts supplying even more carpet, vinyl and wood flooring ranges for householders, builders/developers and commercial customers.

We pride ourselves on our helpful and thorough approach to all aspects of the process required before carpets/flooring can be fitted and of course the high standard of skilled workmanship required to complete the fitting, ending with a final tidy up and vacuuming to then leave your home looking beautiful.

We offer ranges in all styles and budgets which can be seen at our retail outlet in Hook, alternatively we offer a full 'HOME SELECTION SERVICE' in which we bring samples to you which means that we measure the areas required whilst you choose from our extensive collection of styles and colours within the setting that they will be fitted in.

For further information please contact Donna or Robin on 01256 764719 or visit us at our showroom BOURNE HOUSE, LONDON ROAD, HOOK, RG27 9DJ with FREE parking.  We are happy to help.

 

 
Team
Donna Clayton
Accounts, procurement, marketing & admin
Our Showroom
Robin Scarborough
Sales Manager and Estimator
Steve Clayton
Installation Manager
Jamie Steele
Fitter
Hook Carpets Retail Outlet
Skills
Domestic work Free estimates Commercial work
Main work undertaken
Carpet Fitting, Carpet Repair/Stretching, Carpets/Flooring, Flooring Specialist, Vinyl, Wood Flooring Installers
Accreditations
Checkatrade


CSCS

ConstructionSkills - Operatives - Health & Saety Test for Stpehen Clayton & Jamie Steele
Company Information
Interviewed on: 13 September 2011 Public Liability Insurance: Current - Verified by Checkatrade
Limited Company: Registration no. 4592712 Insured by: AXA Insurance
VAT Registered: No. 793 1952 94 Coverage amount (£): 5,000,000
References 3 received by Checkatrade

These references were checked by Checkatrade when Hook Carpets Ltd joined in September 2011.

Sun Lounge - Carpet Supplied and Fitted
Very Satisfactory
Customer in Hook, 29 September 2011
Rooms and S/L - Carpets supplied and fitted
Very good, very happy, I would use them again.
Customer in Hook, 29 September 2011
Carpets and flooring for many of their clients as well as themselves.
Fabulous, have recommended to other people.
Customer in Hook, 29 September 2011
Customer Monitoring Reports Showing 10 out of 56
Total recommendations: 56, average score 9.9 9.9 Last six months: 21 reports, average rating 9.8
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Carpet in lounge

We would confidently recommend this company to anyone. Robin and Donna provide an exceptionally high standard of service that we have never been able to fault. Excellent advice and help with choosing the right carpet and underlay followed up with fitters who were friendly, helpful and completely professional.
Customer in Yateley, 2 May 2012
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New carpets.

Efficient, professional and competitive prices.
Customer in Hook, 1 April 2012
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitting of carpet to guest bedroom.

Extremely efficient friendly service.
Customer in Hook, 26 March 2012
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Carpet hall stairs landing lounge.

Friendly service, completed on time and knowledgeable on products, professional company, would use them again. I would recommend this company.
Customer in Basingstoke, 19 March 2012
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New flooring laid throughout the house

Very helpful when making choices. Excellent fitters.
Customer in Hook, 12 March 2012
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Superb advice and assistance in shop, very good fitting service. Bedroom carpet.

Very good advice at point of sale, backed up by prompt and professional fitting service.
Customer in Hook, 11 March 2012
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New carpets in our hall, living room, stairs and loft room. Refit existing carpet around the new staircase

Excellent, we are very pleased with the carpets and the service.
Customer in Fleet, 9 March 2012
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Whole house carpeted.

Very friendly, very helpful, very keen to get the right product for me to do a good job at the right price. I would recommend this company.
Customer in Driffield, 6 March 2012
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Bed and stair carpet

Cheerful and helpful, good range of carpets
Customer in Hook, 24 February 2012
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Wooden floor. Stairs and bedroom carpet

From the advice we receieved in the shop and the high standard of work carried out this was an excellent job.
Customer in Hook, 21 February 2012
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
These are only the latest 10 customer monitoring reports. Click to see all 56 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.