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Hook Carpets Ltd

Member of Checkatrade for over 1 year
Hook Carpets Ltd Feedback Scores
99 feedback reports
with an average score of 9.9 out of 10.
Works in
North Hampshire, Berkshire, Surrey, and parts of Wiltshire. Other areas are covered upon request.
Contact
name: Mrs Donna Clayton
address:
Hook, Hampshire, RG27 9DJ
telephone: 01256 764719   Enlarged for easy dialing:
01256 764719
fax: 01256 769371
email:
web:
Download Report Where They Work Give Your Feedback
Company Profile
Kitchen flooring Carpetlaminate entire 4 bedroom house Carpetlaminate entire 4 bedroom house Carpetlaminate entire 4 bedroom house Kitchen hall, stairs, landing and stair rods Staircase with stair rods Bullnose of striped staircase Master bedroom inVogue wool twist Stripe staircase perfectly straight and true Living room in Durham Twist
AFTER
Camaro tile and marquetry strips View Photo Gallery >>
HOOK CARPETS, LONDON ROAD, HOOK RG27 9DL
  • Helpful advice & knowledgeable staff
  • Expert measuring, planning & fitting
  • FREE estimates and FREE delivery
  • HOME SELECTION SERVICE
  • All makes and styles for everyone's budget

With 25 years experience in our industry of supplying and fitting carpets and flooring we have gained an outstanding reputation for our high degree of service and expertise from measuring/planning and interior design assistance through to the superb fitting workmanship which can only be achieved by full training, extensive experience and an eye for detail.

We offer a separate 'FITTING ONLY SERVICE' for customers who have carpets they wish to be fitted and we can offer keen prices on any accessories required to complete their work.

Our carpet suppliers include many well known manufacturers such as BRINTONS, CORMAR, BROCKWAYS, WESTEX, ABINGDON, WHITESTONE WEAVERS, EDEL TOLENZO, KERSAINT COBB, MAYFIELD, PENTHOUSE, KINGSMEAD and ULSTER CARPETS along with many other accounts supplying even more carpet, vinyl and wood flooring ranges for householders, builders/developers and commercial customers.

We pride ourselves on our helpful and thorough approach to all aspects of the process required before carpets/flooring can be fitted and of course the high standard of skilled workmanship required to complete the fitting, ending with a final tidy up and vacuuming to then leave your home looking beautiful.

We offer ranges in all styles and budgets which can be seen at our retail outlet in Hook, alternatively we offer a full 'HOME SELECTION SERVICE' in which we bring samples to you which means that we measure the areas required whilst you choose from our extensive collection of styles and colours within the setting that they will be fitted in.

For further information please contact Donna or Robin on 01256 764719 or visit us at our showroom BOURNE HOUSE, LONDON ROAD, HOOK, RG27 9DJ with FREE parking.  We are happy to help.

 

 
Team
Donna Clayton
Accounts, procurement, marketing & admin
Our Showroom
Robin Scarborough
Sales Manager and Estimator
Steve Clayton
Installation Manager
Jamie Steele
Fitter
Hook Carpets Retail Outlet
Skills
Domestic work Free estimates Commercial work
Main work undertaken
Carpet Fitting, Carpet Repair/Stretching, Carpets/Flooring, Flooring Specialist, Vinyl, Wood Flooring Installers
Accreditations
Checkatrade


CSCS
Verify Membership

ConstructionSkills - Operatives - Health & Saety Test for Stpehen Clayton & Jamie Steele
Company Information
Interviewed on: 13 September 2011 Public Liability Insurance: Current - Verified on 13 December 2012
Limited Company: Registration no. 4592712 Insured by: AXA Insurance
VAT Registered: No. 793 1952 94 Coverage amount (£): 5,000,000
References 3 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Hook Carpets Ltd joined in September 2011.

Sun Lounge - Carpet Supplied and Fitted
Very Satisfactory
Customer in Hook, 29 September 2011
Rooms and S/L - Carpets supplied and fitted
Very good, very happy, I would use them again.
Customer in Hook, 29 September 2011
Carpets and flooring for many of their clients as well as themselves.
Fabulous, have recommended to other people.
Customer in Hook, 29 September 2011
Feedback Reports Showing 10 out of 99 (reviews based on work commenced)
Total recommendations: 99, average score 9.9 Last six months: 19 reports, average rating 9.9
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Old carpets out, new carpets in.
Work carried out on three very separate dates. All timely, effective and efficient.
Customer in Winchester, 3 June 2013  
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Several carpets bought and fitted over a period of time.
Very satisfied, excellent service all around from helpful shop staff, good quotes and quick. Efficient delivery and fitting. Can't recommend them enough.
Customer in Basingstoke, 30 May 2013  
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Hall, stairs and landing carpet.
Cannot fault the carpet, manner of fitting or the fitters. Would give them first opportunity to quote on any future work.
Customer in Hook, 28 May 2013  
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New carpets throughout the house.
We have been incredibly impressed with Hook Carpets Ltd from start to finish. They offered us a very competitive price and completed the work to a very high standard. Steve and Jamie are highly skilled, professional and flexible and were happy to phase the fitting of the carpets over number of weeks to fit in with our plans. We couldn't recommend them highly enough! Our carpets look fabulous and we are delighted with the end result.
Customer in Basingstoke, 28 May 2013  
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Screed and flooring.
Quick, efficient, courteous and tidy.
Customer in Hook, 22 May 2013  
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New and replacement carpet laid.
Excellent service! Very professional and efficient! Would recommend them to anyone.
Customer in Hook, 15 May 2013  
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Carpets fitted.
I am so impressed with Hook Carpets! A quality service all the way. Saturday fitting and they totally cleared up after themselves which doesn't happen with the big companies! No pressure to buy and really helpful in the shop when choosing. Accepted a low deposit to get the date booked for fitting. The carpets are so lovely! Happy :)
Customer in Hook, 11 May 2013  
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New carpet in my study.
We have used them before because of the very good service they have given. This time they lived up to my expectations, and I will almost certainly use them again.
 Repeat Customer in Hook, 23 April 2013  
Hook Carpets Ltd www.checkatrade.com/HookCarpets/
These are only the latest 10 customer monitoring reports. Click to see all 99 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.