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JB Domestics

9.96/10

Essex

£1,000 guarantee T&Cs apply

Checkatrade member since July 2013
10

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Website

Skills

  • Dishwasher Repair
  • Electric Oven / Cooker Repair
  • Fridge / Freezer Repair
  • Gas Cooker Repair
  • Range Cooker
  • Tumble Dryer Repair
  • Washing Machine Repair

Services

Customer Reviews

Write a review

9.96 /10

Based on 73 reviews over the past 12 months

Quality of work

9.97

Reliability

9.96

Communication

9.97

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company's engineers for being friendly, professional, and punctual, with many highlighting the excellent communication and honest advice they receive. The service is frequently described as efficient and trustworthy, leading to a high number of recommendations.

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Reviews (214)

  • 10

    Gas Cooker Repair

    Posted 1 day ago

    What customer service should be.

    This company is what services used to be like. When you phone them you get to speak to a person, not a machine. They let you know well in advance what time they will visit and clearly explain the cost. Then they keep to the time stated. Text message 15-20 minutes warning of arrival. Courteous and professional engineer. A small family business that know how to treat customers. I would highly recommend to anyone who has problems with their cookers.
    Verified reviewer
    Job location: SS15
  • 10

    Gas Cooker Repair

    Posted 4 days ago

    Oven service

    100% recommend JB domestic- Matt serviced our cooker/oven and was very informative. Thank you, will definitely use the service again if required.
    Verified reviewer
    Job location: RM9
    F H
  • 10

    Range Cooker

    Posted 6 days ago

    Fitting new range cooker

    Ian text me 20 mins before arrival, he fitted the oven with ease and was overly helpful, we spent more time chatting then it took him to fit the oven. Highly recommend and will use again.
    Verified reviewer
    Job location: SS8
    Nick L
  • 10

    Washing Machine Repair

    Posted 28 May

    Broken washing machine drum

    Great service, they came out quickly and gave us honest advice on our options, in our case a question of repair or replace. I would absolutely recommend using them.
    Verified reviewer
    Job location: CM0
    Trudi C

    Response from JB Domestics

    Hi Trudi, thank you for your review and it was a pleasure to be of service to you. Always happy to help, and will always be honest with all our customers.

  • 10

    Fridge / Freezer Repair

    Posted 26 May

    Fridge Freezer stopped working

    Very prompt in responding to me. Booked me in and visited on time. Very friendly and looked at the problem quickly and efficiently Identified the problem and gave me a solution and a quote. Unfortunately parts and repairs were close to the cost of a new fridge/freezer so I opted to decline the repairs but I was very happy with service
    Verified reviewer
    Job location: SS16
    Nicky W

    Response from JB Domestics

    Hi Nicky, glad you liked the service we provided. Its always disappointing when an appliance is too costly to repair. Thanks for the review!

  • 10

    Dishwasher Repair

    Posted 11 May

    dishwasher repair

    this turned out to be an electrical fault in our socket. the technician realised this early on and was able to get our dishwasher up and running. He explained everything, advised on what could be done and charged us a reasonable call out fee. Polite, friendly, professional and knowledgable. Would book again without hesitation.
    Verified reviewer
    Job location: SS7
    Nicola P

    Response from JB Domestics

    Hi Nicola, thanks for the review! Always happy to help and glad you liked the service provided.

Photos

+8

Company Info

Owner

Mr Jerry Baldwin

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 131762823

Domestic WorkCards Accepted

JB Domestics


We are a small family run domestic appliance repair and installation company based in Benfleet, Essex.


With over 25 years' experience in domestic appliance repair.


We are Gas Safe Registered.


We are also registered with REFCOM for refrigeration repairs.


We are able to repair most makes of Domestic Appliances, with vans carrying stock to repair most common faults first time.


Always happy to help over the phone or via email and will provide an honest, friendly and professional service.

Accreditations and awards

Gas Safe Register
Gas Safe Register

This trade passed up to 12 Checkatrade vetting checks

Member since July 2013

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