Skills
- Dishwasher Repair
- Electric Oven / Cooker Repair
- Fridge / Freezer Repair
- Gas Cooker Repair
- Range Cooker
- Tumble Dryer Repair
- Washing Machine Repair
Services
Customer Reviews
Write a review9.96 /10
Based on 72 reviews over the past 12 months
Quality of work
9.97
Reliability
9.96
Communication
9.97
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professionalism, excellent communication, and friendly service. The engineers are frequently described as punctual, knowledgeable, and honest, offering efficient repairs and transparent, fair pricing.
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Reviews (213)
10 Gas Cooker Repair
Posted 3 days ago
Oven service
100% recommend JB domestic- Matt serviced our cooker/oven and was very informative. Thank you, will definitely use the service again if required.Verified reviewerJob location: RM9RF H10 Range Cooker
Posted 6 days ago
Fitting new range cooker
Ian text me 20 mins before arrival, he fitted the oven with ease and was overly helpful, we spent more time chatting then it took him to fit the oven. Highly recommend and will use again.Verified reviewerJob location: SS8RNick L10 Washing Machine Repair
Posted 28 May
Broken washing machine drum
Great service, they came out quickly and gave us honest advice on our options, in our case a question of repair or replace. I would absolutely recommend using them.Verified reviewerJob location: CM0RTrudi CResponse from JB Domestics
Hi Trudi, thank you for your review and it was a pleasure to be of service to you. Always happy to help, and will always be honest with all our customers.
10 Fridge / Freezer Repair
Posted 26 May
Fridge Freezer stopped working
Very prompt in responding to me. Booked me in and visited on time. Very friendly and looked at the problem quickly and efficiently Identified the problem and gave me a solution and a quote. Unfortunately parts and repairs were close to the cost of a new fridge/freezer so I opted to decline the repairs but I was very happy with serviceVerified reviewerJob location: SS16RNicky WResponse from JB Domestics
Hi Nicky, glad you liked the service we provided. Its always disappointing when an appliance is too costly to repair. Thanks for the review!
10 Dishwasher Repair
Posted 11 May
dishwasher repair
this turned out to be an electrical fault in our socket. the technician realised this early on and was able to get our dishwasher up and running. He explained everything, advised on what could be done and charged us a reasonable call out fee. Polite, friendly, professional and knowledgable. Would book again without hesitation.Verified reviewerJob location: SS7RNicola PResponse from JB Domestics
Hi Nicola, thanks for the review! Always happy to help and glad you liked the service provided.
9.33 Electric Oven / Cooker Repair
Posted 06 May
Very good service
I can honestly say it was great dealing with Matt over at jb domestics. He was really open about the pricing and what he could deliver. When I needed a part he didn’t have he very quickly sourced it and charged a really good price for it. He then carried out the repair on a second day at no extra cost. Also he really communicated when he was coming and I could track this in the app. I’m really pleased with the work and I really feel like you can trust these guys. Would really recommendVerified reviewerJob location: CM12Response from JB Domestics
Hi Damian, thanks for the review! Its great to hear you were happy with Matt and the service he provided. We are 100% committed to keeping our standards high.
Photos
Company Info
Owner
Mr Jerry Baldwin
Ltd Company
13 years on Checkatrade
VAT Registered
Yes: 131762823
JB Domestics
We are a small family run domestic appliance repair and installation company based in Benfleet, Essex.
With over 25 years' experience in domestic appliance repair.
We are Gas Safe Registered.
We are also registered with REFCOM for refrigeration repairs.
We are able to repair most makes of Domestic Appliances, with vans carrying stock to repair most common faults first time.
Always happy to help over the phone or via email and will provide an honest, friendly and professional service.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2013
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