Checkatrade

Mmmarvellous

Member of Checkatrade for over 5 years
Mmmarvellous Feedback Scores
40 customer feedback reports
with an average score of 9.7 out of 10.
Works in
Cover all TW1-18 KT1-8, KT10, KT12-13 SW12-15 postcodes & some areas of TW19, TW20,KT15-16, SW18-20
Contact
name: Philippa Pedder
address:
Hanworth, Middlesex, TW13 6JA
telephone: 020 8941 2791   Enlarged for easy dialing:
020 8941 2791
email:
web:
Company Profile
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We are your local cleaning company, who offer a complete range of home cleaning services:-

Regular weekly or fortnightly cleans

o   Same housekeeper each time       

o   Housekeeper fully insured and vetted

o   Spot Check every 6 months on the housekeeper at your home

o   Holiday & Sickness cover provided for a continuous service

 Window cleaning which includes

o   Washes frames and ledges

o   Conservatory roof’ s & fascia’ s - How?

o   By using the water fed pole system

Carpet cleaning

o   Carpet’ s useable within an hour of the clean

o   Stain removal where possible

Mattress cleaning

o   Removal of dust mites & dust from the mattress

                  o   Kills micro-organisms within the mattress

Our friendly team will be happy to assist you all the way, ensuring they provide you with the service that is suitable for your individual needs & home.

 

Skills
Main work undertaken
Carpet Cleaning, Domestic Cleaning, Stain Protection, Window Cleaner
Accreditations
Checkatrade


Company Information
Interviewed on: 7 March 2008 Public Liability Insurance: Current - Verified on 2 November 2012
Limited Company: Registration no. 5433183 /053969 Insured by: Zurich Insurance PLC
VAT Registered: No. 910219760 Coverage amount (£): 2,000,000
References 4 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Mmmarvellous joined in March 2008.

Trade referee,
We know them as being a reputable company.
Trader in Monmouthshire, 26 March 2008
Cleaning.
Very good service, reliable. I would be happy to recommend them.
Customer in Thames Ditton, 26 March 2008
Cleaning.
They provide an excellent all-round cleaning service. I have used them for many years and they have given me an excellent and very personal service, even showing the housekeepers around my house if I have been working and unavailable. Tip-top company, lovely to deal with. I would be happy to recommend them.
Customer in Hampton, 26 March 2008
Cleaning.
All 4 housekeeper arrived early, would not stop even for a cup of tea. Superb, polite, respectful service. I would be happy to recommend them.
Customer in Hampton Hill, 26 March 2008
Customer Monitoring Reports Showing 10 out of 40 (reviews based on work commenced)
Total recommendations: 40, average score 9.7 Last six months: 6 reports, average rating 9.6
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
House cleaning (regular).
Very high standard of cleaning. Agency is polite and provide excellent service. I am very happy.
Customer in Staines-upon-Thames, 1 May 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Weekly house cleaning.
Reliable.
Customer in Twickenham, 26 April 2013  
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.510
Weekly house cleaning.
Domestic cleaning services - found a cleaner who matched my needs and circumstances (e.G dog friendly).
Customer in Hampton, 17 April 2013  
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Window cleaning
Excellent service, value for money, tidy.
Customer in Twickenham, 7 February 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Monitoring of house keepers work.
Very conscientious service, house cleaner is excellent.
Customer in Isleworth, 4 February 2013  
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Weekly housekeeping.
We have used Mmmarvellous for around 4 years and have been very impressed with the company's professionalism and efficient customer service. The 6 month spot checks are very useful in identifying any issues and as a customer, it makes you feel valued. If there have been any concerns with any housekeeping aspects. The company have always sought to remedy things quickly and in a pleasant manner. Prior to using Mmmarvellous, we were using another franchised cleaning company who were terrible in every single aspect. Thank goodness, we have Mmmarvellous now! Would highly recommend.
Customer in New Malden, 25 January 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
House keeping service spot check.
Spot check carried out in a professional manner! Quality of work by housekeeper is excellent! I would recommend them any time. Five stars!
Customer in Hounslow, 13 November 2012  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Cleaned all windows and conservatory.
Excellent, professional and very thorough indeed. Couldn't fault in any way.
Customer in Richmond, 13 June 2012  
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Cleaning mattresses x 2
Very thorough job leaving the mattresses perfectly clean and as good as new!
Customer in Twickenham, 1 June 2012  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
House keeping - cleaning and bed making.
Thorough, consistent, quick and to a high quality cleaning and bed cleaning, reliable and punctual, flexible.
Customer in Richmond, 4 April 2012  
These are only the latest 10 customer monitoring reports. Click to see all 40 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.