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Mortlock & Sons Feedback Scores

Mortlock & Sons

Checkatrade membership number: 145

Address

Bognor Regis, West Sussex, PO22 6QP

Contact

telephone: 01243 864720   Enlarged for easy dialing:
01243 864720
mobile: 07976 234580
fax: 01243 864720
ProfileSkillsVetting
Checkatrade member since: 25 June 1999
Overall Rating: 9.6
Total recommendations: 38
Last six months: 3 cards, average rating 8.2
Description
All aspects of plumbing, heating repairs, installations, maintenance and servicing.
All work guaranteed.
Free estimates.
Corgi Reg. No. 8777
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Customer Monitoring Reports

Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 7Value for money: 7 out of 10
8.5
Combined score: 8.5 out of 10
Service and maintenance of boiler.
I would recommend them.
Customer in Chichester, 11 December 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Installed gas appliance.
Turned up exactly on time. Very professional and reliable. I would recommend them.
Customer in Bognor Regis, 14 November 2008
Scores:
9Estimating: 9 out of 10 -Tidiness: Not Applicable 3Timekeeping: 3 out of 10 7Courtesy: 7 out of 10 8Workmanship: 8 out of 10 1Value for money: 1 out of 10
5.6
Combined score: 5.6 out of 10
Complete refitting of downstairs cloakroom
Very high quality work BUT completely unreliable.  Quoted 2 - 3 days to complete work but it was stretched out over nearly two months. Turned up late or forgot appointments. Polite but there must be problems somewhere in his use of time.  The price was very fair but I could not possibly recommend him based on my experience.
Customer in Arundel, 10 October 2008
Response from Mortlock & Sons:
I unfortunately have let this customer down with regards to time keeping, and for that I appologise. It is not my usual practise to cause such incovenience to my customers.
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 6Value for money: 6 out of 10
8.8
Combined score: 8.8 out of 10
Boiler service and changed valve
I would recommend them.
Customer in Chichester, 11 April 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New fan in boiler
This man worked quickly and efficiently, without wasting time. I would recommend them.
Customer in Littlehampton, 10 January 2008
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10
8.9
Combined score: 8.9 out of 10
C/Heating boiler failed.
I would be happy to recommend them to others.
Customer in Chichester, 3 December 2007
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable 7Value for money: 7 out of 10
9.3
Combined score: 9.3 out of 10
Gas boiler serviced.
Clean, polite & apparently competent. Nature of the work is outside my knowledge, so I cannot judge quality of workmanship or service. More expensive than some - time will tell. I would recommend them.
Customer in Felpham, 16 October 2007
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Central heating services.
I was impressed by the quality of the work and attention to detail. I am more than happy to recommend this tradesman.
Customer in Arundel, 6 October 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Boilder service.
Kept to promise and fulfilled obligation. I would recommend them.
Customer in Felpham, 24 July 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replaced circuit boards on boiler
Courteous, clean and efficient. I would recommend them.
Customer in Littlehampton, 27 April 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Central Heating
I would recommend them.
Customer in Chichester, 10 February 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Plumbing work
I have no hesitation in recommending Mortlock and sons for their high standard of work, tidiness and good old fashioned courtesy.
Customer in Arundel, 1 November 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Service gas boiler
I believe the marks I have stated above confirm my complete satisfaction. I would recommend them.
Customer in Bognor Regis, 7 October 2005
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Central Heating Boilder Service
Entirely satisfactory. I will recommend.
Customer in Bognor Regis, 22 September 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Central heating
Excellent in all respects. I would recommend them.
Customer in Rustington, 15 August 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Boiler service.
I would recommend them.
Customer in Westergate, 17 November 2004
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Assess safety of boiler & re-establish operation.
Prompt, courteous and efficient. I would recommend them.
Customer in Slindon, 6 October 2004
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Boiler service.
Friendly, efficient & tidy. Professional approach. I would recommend them.
Customer in Bognor Regis, 4 October 2004
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Boiler service.
I would recommend them.
Customer in Bognor Regis, 4 October 2004
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Various plumbing jobs around the house.
Work was efficiently and quickly completed.
Customer in Bognor Regis, 15 September 2004
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fault finding and servicing of boiler
Speedy response, efficiency and sense of humour. I would recommend them.
Customer in Yapton, 16 February 2004
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Gas service.
I was impressed with their politness.
Customer in Bognor Regis, 13 December 2003
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 -Value for money: Not Applicable
9.2
Combined score: 9.2 out of 10
Central heating services.
Good clean worker. Friendly and polite. I would recommend them.
Customer in Bognor Regis, 8 October 2003
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 6Timekeeping: 6 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.2
Combined score: 9.2 out of 10
Central Heating.
After weeks of calling 3 other companies; none of whom called me back, Mortlock & Sons did a speedy job. Thank You. I would recommend them.
Customer in Angmering, 9 September 2003
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Boiler service.
Impressed by politeness and helpful explanation of work. I would recommend them.
Customer in Felpham, 3 September 2003
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.8
Combined score: 9.8 out of 10
To replace cold water tank in loft.
Very Good ! I would recommend them.
Customer in Worthing, 29 July 2003
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.8
Combined score: 9.8 out of 10
Replace cold water tank in loft.
Very impressed. I would recommend them.
Customer in Worthing, 25 July 2003
Scores:
10Estimating: 10 out of 10 7Tidiness: 7 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9
Combined score: 9 out of 10
Repair leak and service gas boiler (Domestic).
Impressed by courtesy and efficiency in carrying out the service and repair. I would recommend them.
Customer in Chichester, 25 April 2003
Scores:
-Estimating: Not Applicable 2Tidiness: 2 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
8.2
Combined score: 8.2 out of 10
Replacing diaphram on combination boiler.
Most impressed by their promptness. I would recommend them
Customer in Angmering, 2 April 2003
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Testing gas equipment.
Impressed by courtesy and overall workmanship. I would recommend them.
Customer in Aldingbourne, 24 March 2003
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.6
Combined score: 9.6 out of 10
Plumbing.
Pleasant, friendly. Knew his job. I would recommend them.
Customer in Nr Arundel, 21 February 2003
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.8
Combined score: 9.8 out of 10
New pump for central heating boiler.
I would recommend them.
Customer in Littlehampton, 21 February 2003
Scores:
-Estimating: Not Applicable 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.6
Combined score: 9.6 out of 10
Gas fire not working.
Prompt, efficient and friendly service. I would recommend them.
Customer in Chichester, 12 February 2003
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Repair central heating.
They fitted me in and came the same day. Polite and helpful. I would recommend them.
Customer in East Wittering, 6 February 2003
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Gas boiler service.
They did an efficient and thorough job. I would recommend them.
Customer in Bognor Regis, 5 February 2003
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Serviced gas boiler and replaced programmer.
Cheerful and friendly people, quick to respond and efficient. Also honest, and price quoted was price asked. I would recommend them.
Customer in Bognor Regis, 2 January 2003
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 -Value for money: Not Applicable
9.2
Combined score: 9.2 out of 10
Boiler Service.
Most impressed by their time-keeping. I would recommend them.
Customer in Pagham, 20 November 2002
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Fixed and serviced faulty boiler.
Paul came within 2 hours of our call and presented himself very competant and courteous - Excellent service. I would recommend him.
Customer in Bognor Regis, 1 March 2002
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.