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R J Marchant Plumbing & Heating Feedback Scores

R J Marchant Plumbing & Heating

Checkatrade membership number: 7175

Address

Portslade, Brighton, East Sussex, BN41 2YJ

Contact

name: Richard Marchant
telephone: 01273 388441   Enlarged for easy dialing:
01273 388441
mobile: 07860 586792
fax: 01273 388441
email: marchantrj1960@ntlworld.com
ProfileSkillsVetting
Checkatrade member since: 10 June 2004
Overall Rating: 9.5
Total recommendations: 75
Last six months: 11 cards, average rating 9.6
Description
Local friendly service available to supply, fit and maintain all Heating and plumbing requirements including:-

~ Gas Central Heating
~ Boiler replacement or repairs
~ Combi Boilers
~ Condensing Boilers
~ Gas Appliance repairs and installation
~ C/ Heating upgrades
~ Pressurised systems

CORGI registered, Institute of plumbers, registered British Gas contractor and BBA certified.
24 hour emergency call out service,estimates free and all work guaranteed and insured.

Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repairs to dripping ball valve to storage tank.
Very friendly and brilliant service - knew exactly what the problem was and even took his shoes off!
Customer in Shoreham-by-sea, 25 October 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Blocked hand basin and faulty hot basin tap.
Prompt and polite and good value.
Customer in Shoreham-by-sea, 25 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replacement of Gas Boiler and Associated works
Meticulous to a fault - Superb installation - Richie is a "Gas" too have in your home.
Customer in Hove, 19 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New boiler and upgrade to bathroom.
We would most certainly recommend Mr Marchant. He has done a fantastic job, a very reliable and caring man.
Customer in Shoreham-by-sea, 4 September 2008
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 9Value for money: 9 out of 10
8.5
Combined score: 8.5 out of 10
Supply and fit one w/c syphon assembly and rectify flush valve.
I would recommend them.
Customer in Hove, 2 August 2008
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.6
Combined score: 9.6 out of 10
Faulty isolation valve to dishwasher.
Very satisfied, called on a Saturday, work completed on Monday. I would recommend them.
Customer in Brighton, 28 July 2008
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Fitting new sink taps and repairing bath taps
He seems extremely competent and has a warm, friendly personality. I would recommend them.
Customer in Brighton, 23 July 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.7
Combined score: 9.7 out of 10
General services.
He is very good mannered person, as he did to give us everything in perfect times. I would recommend them.
Customer in Brighton, 18 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Replace the inlet and outlet valves in toilet cistern.
I was very pleased with Richard's work and he was polite and tidy.  Would certainly use his service again. I would recommend them.
Customer in Hove, 15 July 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Asked to check and deal with overflow from water tank
Quick response and problem dealt with quickly and efficiently. Extremely helpful and good value. Thoroughly recommend
Customer in Steyning, 15 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Fitment of new wc suite and wash hand basin.
Turned up as agreed with all the parts needed. Very good job, including leaving bathroom clean and tidy. Would recommend to anyone.
Customer in Hove, 30 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
8.6
Combined score: 8.6 out of 10
Rectify faulty cold water basin tap.
He had plenty of work on so it meant a couple of calls to see how he was getting on but he was good, efficient, polite when he saw tenants and he did the work well and he sent me the required invoice.
Customer in Heathfield, 17 June 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fit new bath taps and leaking and over flowing toilet to bathroom.
I would recommend them.
Customer in Hove, 13 June 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Faulty flushing w/c suite.
Plumber seemed very competent and knowledgeable and was extremely pleasant. I would recommend them.
Customer in Brighton, 12 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repaired leak in ceiling area in lounge
Excellent. I would recommend them.
Customer in Shoreham-by-sea, 2 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fitting gas cooker.
Mr Marchant is someone you cam trust, he is very kind and helpful. I would recommend them.
Customer in Brighton, 13 May 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fit new w/c siphon assembly
Phoned to say he would be with us in 20-25 minutes, he was and he was very pleasant and efficient and completed the job quickly and cleanly, relieving my stress.  I would recommend them.
Customer in Brighton, 26 April 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10
8.9
Combined score: 8.9 out of 10
Rectify overflowing ball valve in loft.
Very reliable and helpful. I would recommend them.
Customer in Shoreham-by-sea, 8 April 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Heating breakdown.
Richard is the most informed and knowledgeable plumber I have ever used. He is also extremely personable. I would recommend him to anyone and everyone.
Customer in Steyning, 8 April 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable -Value for money: Not Applicable
10
Combined score: 10 out of 10
Supply and fit new ball valve assembly to storage tank.
Good competent worker. I would recommend them.
Customer in Brighton, 4 April 2008
Scores:
9Estimating: 9 out of 10 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10
8.6
Combined score: 8.6 out of 10
Fitting of new heating controls and programmer.
I would recommend them.
Customer in Brighton, 6 March 2008
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 5Value for money: 5 out of 10
8.9
Combined score: 8.9 out of 10
Fitting new hot water cylinder as existing leaking.
Seemed expensive, unable to check comparison. I would recommend them.
Customer in Upper Beeding, 5 March 2008
Response from R J Marchant Plumbing & Heating:
Copper prices have seen an increase in the last few months hence increase in products made from copper ie hot water tanks. Balance of central heating system as customer had mentioned the heating system was previously noisy. Customer previously could not shut airing cupboard door due to position of old tank, on completion of installing new tank the door now shuts.
Scores:
8Estimating: 8 out of 10 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 7Courtesy: 7 out of 10 7Workmanship: 7 out of 10 6Value for money: 6 out of 10
7.3
Combined score: 7.3 out of 10
Replacement hot water cylinder.
Pleasant chap - Work seems good - Talkative. I would recommend them.
Customer in Hassocks, 18 February 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Moving & alteration to radiators
Very good plumber. I would recomment.
Customer in Shoreham By Sea, 15 February 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Diagnosis of heating problem , new pump fitted.
Efficient, Very good descrip[tion of diagnosis and work carried out. Friendly manner and trustworthy. I would recommend them.
Customer in Brighton, 4 February 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Central heating update installation
Excellent quality work. I would recommend them.
Customer in Portslade, 29 October 2007
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Call to boiler breakdown.
When our central heating broke down, I called him and he said he'd be around by noon. He arrived at mid day on the dot and quickly sorted the problem. Highly recommended!
Customer in Shoreham By Sea, 17 October 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Problematic flushing W/C cistern.
Prompt & efficient. I would recommend them.
Customer in Shoreham, 26 September 2007
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repair overflowing storage tank.
Couldn't be better. I would recommend them.
Customer in Shoreham-by-sea, 26 September 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Gas leak. Rectify and run new gas service.
Clear explanation of work to be conducted and why. Caused as little disruption as possible and everything put back as found. Empathetic to our needs. Would highly recommend.
Customer in Portslade, 12 September 2007
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Repairs to non functional w/c to shower room.
A very prompt and efficient service was provided by RJ Marchant. I would recommend his firm.
Customer in Shoreham By Sea, 8 February 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fit new ballvalve to storage tank.
I amy very satisfied with what was done for me. I would recommend them.
Customer in Portslade, 31 August 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repairs to w/c/ syphon and ball valve assembly.
Very satisfacotry - fully explained repairs. I would recommend them.
Customer in Shoreham, 11 July 2006
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Broken toilet handle assembly
Nice young man. Pleasant and quick. I would recommend him.
Customer in Southwick, 3 July 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Removal of gas warm air heaters.
Prompt pleasant service. Thank you. I would like to recommend them to others.
Customer in Shoreham By Sea, 12 June 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Supply and fit new W.C plan and W.C seat.
Compared with my usual plumber, very neat and good value. I would recommend them.
Customer in Shoreham, 6 June 2006
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Service hot and cold kitchen taps
Courteous and cheerful. I would recommend them
Customer in Mile Oak, 25 May 2006
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 9Workmanship: 9 out of 10 7Value for money: 7 out of 10
8.3
Combined score: 8.3 out of 10
Attend to leaking radiator in bedroom.
Helpful & friendly. I would recommend them.
Customer in , 4 May 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Overflowing ball valve to toilet in bathroom.
Very pleased. I would recommend them,
Customer in Brighton, 5 April 2006
Response from R J Marchant Plumbing & Heating:
/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Drain down and removal of bedroom radiator
The way they conducted themselves and clearly explained everything. I would recommend them.
Customer in Shoreham By Sea, 31 January 2006
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Repair and fitting of new Imersion heater element.
Politeness, Tidiness, explained what he was doing.
Customer in Hove, 30 January 2006
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.6
Combined score: 9.6 out of 10
Heating boiler replacement upgrade.
Mr Marchant attempted to rectify failed boiler by suggesting possible repairs over phone at first contact. I would recommend them.
Customer in Shoreham, 9 January 2006
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Installation of new hot water cylinder
I was impressed by the whole package. I would recommend them.
Customer in Southwick, 12 October 2005
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Re-washered kitchen sink taps
Arrived right on time and started the work. I would recommend them.
Customer in Portslade, 27 September 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fitment of new ball valve assembly to w/c and trace leak on heating.
I would recommend them.
Customer in Hurstpeirpoint, 25 August 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Re-grease and ease taps in bathroom.
Helpfulness & prompt service. I would recommend them.
Customer in Steyning, 18 August 2005
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 3Timekeeping: 3 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10
7.7
Combined score: 7.7 out of 10
Fitment of new bath shower valve and basin taps,etc.
I would recommend them.
Customer in Hove, 18 August 2005
Scores:
8Estimating: 8 out of 10 6Tidiness: 6 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10 8Value for money: 8 out of 10
7.7
Combined score: 7.7 out of 10
Supply and fit new imersion heater element to hot tank
Afability & willingness. I would recommend them.
Customer in Southwick, 17 August 2005
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.5
Combined score: 9.5 out of 10
Fit new kitchen sink taps.
Nice person and very helpful. I would recommend them.
Customer in Shoreham, 17 August 2005
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 5Timekeeping: 5 out of 10 8Courtesy: 8 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
8.3
Combined score: 8.3 out of 10
Pipework alterations to central heating
impressed with workmanship and thoroughness.
Customer in Portslade, 10 August 2005
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.7
Combined score: 9.7 out of 10
Fitment of new tap assembler.
Quick, frieindly and efficient. I would recommend them.
Customer in Southwick, 8 August 2005
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
New central heating installed to replace condemmed boiler.
Everything.The perfect plumber.
Customer in Shoreham-by-sea, 29 July 2004
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.6
Combined score: 9.6 out of 10
Power shower fitted.
I was impressed by their professionalism and courtesy towards us. would recommend them.
Customer in Hove, 8 July 2004
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