Checkatrade

Stephen Smith Roofing

Checkatrade membership number: 122641
Member of Checkatrade for over 2 years
Stephen Smith Roofing Feedback Scores
37 customer feedback reports
with an average score of 9.6 out of 10.
Works in
West Byfleet, Egham, Woking, Weybridge, Reading, Surrey
Contact
name: Stephen Smith
address:
West Byfleet, Surrey, KT14 6DS
telephone: 01932 350442   Enlarged for easy dialing:
01932 350442
mobile: 07903 020294
email:
Company Profile

Friendly reliable family run business.  All aspects of general roofing undertaken, projects include listed and period building with over 20 years of experience.

Skills
Main work undertaken
Flat Roofing, Roofer, Roofing Repairs
Also skilled in
Fascia/Soffits/Guttering
Accreditations
Checkatrade


Company Information
Interviewed on: 2 July 2009 Public Liability Insurance: Current - Verified on 1 November 2011
Limited Company: No Insured by: Allianz
VAT Registered: No Coverage amount (£): 1,000,000
References 6 received by Checkatrade

These references were checked by Checkatrade when Stephen Smith Roofing joined in July 2009.

I have known Stephen for many years and know him to be an honest, hard working person, capable of good quality workmanship.
Trader in Camberley, 9 July 2009
Steve is an honest and reliable person who I am sure conducts hes business in a very professional manner. We know of them as being a reputable company.
Trader in Weybridge, 9 July 2009
Honest, reliable, knowledgeable, helpful.
Customer in London, 9 July 2009
Very efficient, professional service. Have no hesitation in recommending them.
Customer in Chobham, 9 July 2009
Steve provides an excellent roof tiling service, reliable and professional, he works with old and reclaimed tiles to restore our roofs to conservation standards.
Customer in Woking, 9 July 2009
He was extremely helpful and reliable. I would recommend his work to anyone.
Customer in West Byfleet, 9 July 2009
Customer Monitoring Reports Showing 10 out of 37
Total recommendations: 37, average score 9.6 9.6 Last six months: 2 reports, average rating 9.8
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Replace broken roof slates

Steve turned up early the day after I rang him to give me a quote; and then came round the following morning to do the work. He rang during the job to advise that a few more slates had slipped and did I want them replaced - which I did. He quoted me a new price and stuck to that price. He was very flexible in terms of fitting in with me, very prompt and responsive, and from what I can see has done a very good job. I would have no hesitation in recommending him.
Customer in West Byfleet, 3 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement of wind damaged veranda roof panels/guttering

Home visit promptly after phone call - assessed work to be carried out and made roof temporarily safe -arranged next day visit to carry out work. Work carried out with ongoing discussion - result 100 percent satisfactory. Sensible costing as first agreed, would highly recommend
Customer in Woking, 6 January 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Rebedding and pointing of roof valley and replace broken tiles. Moss removal.

Mr. Smith responded quickly to my initial enquiry. He gave a breakdown of costs in his estimate. The work was completed approximately two and a half weeks later. Scaffolding was erected and removed at the agreed times and the roofing work was done quickly and efficiently. I was kept informed throughout and everyone involved was courteous. The roof looks very good after the removal of the moss.
Customer in Woking, 24 October 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Chimney pot repair, cleaning of gutter, roof finial repositioning, broken tile repair

Stephen and Marcus were very polite and carried out their work efficiently. When contacted, Stephen promptly gave an assessment of what needed to be done and provided a cost estimate.
Customer in West Byfleet, 17 October 2011
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Felt and battoned whole roof. Replaced slate tiles on main roof and put new slate tiles on second roof.

Steve and his assistant were reliable, polite and courteous at all times. I was consistently kept informed of work in progress. I am happy with the job done.
Customer in Egham, 1 October 2011
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Re-roof using new slate, new guttering and demolition of chimney stack

"Excellent Roofer" - How often do you see those two words, side by side and in the same sentence? Steve has a no-nonsense but fair approach and provided good value for money. He was adaptable on what turned out to be a complex job. In an industry where there seem to be numerous unscrupulous contractors; I couldn't recommend Steve more highly.
Customer in Egham, 26 September 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Remove old lead valley in roof and replace.

Very polite and friendly, always swept up and no loud radios.
Customer in Egham, 24 September 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair leaking gutter

Good workers, polite and tidy.
Customer in West Byfleet, 6 July 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Examination of roof and cementing ridge tiles and gutter inspection.

Stephen gave a fair estimate, he and his partner worked well and were honest. Polite and friendly. They ere no "extras", no money up front and the job was done neatly and well.
Customer in West Byfleet, 1 July 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace flat roof felt 3mX2m, cleared and connected down pipes

I found them (Phil and Steve) polite and they explained what they were going to do prior to doing the work and I did not feel pressured to use their services after receiving their competitive qoutation. They went the extra step and cleared the roof gutters, fixed a couple of loose bricks in addition to doing the flat roof. It has rained for a couple of days now and have not seen the usual signs of water where I did before. I am glad I used them and will recommend them to my friends, without hesitation. Thank you very much, Kus
Customer in Guildford, 5 November 2010
These are only the latest 10 customer monitoring reports. Click to see all 37 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.