Total Refurbs

Reviews (504)

• 10

  Windows / Doors / Conservatories

  Posted 28 March

  Replacing windows

  Karl replaced four double glazed units and the work was carried out very efficiently and to a high standard. Would recommend him to similar work.
  Verified reviewer

  Job location: BN2
• 0

  Roofer

  Posted 23 February

  stay away from this company, extremely rude and unprofessional

  Im currently building a large sauna with a flat roof in my garden. Karl was employed to fit a flat roof onto it. He started the job before christmas, unfortunately the job is still not finished as the gutter he fitted leaks as the wind blows the water behind the gutter. From start to finish the quality of Karls work has been poor. He didnt bother to stagger the 18mm ply boards. This is very basic building practise. He took a holiday in the middle of the job giving me half a days notice. When i asked him why he fitted incorrect profiles on the roof he told me to F*** off.
  Verified reviewer

  Job location: BN2

  Response from Total Refurbs

  We are sorry to read this review, We acknowledge during a heated conversation, that Karl did swear and we sincerely apologies for this. However, we strongly disagree with the description of our work and the suggestion that we have been unwilling to help. After this review was posted, the customer emailed us and we responded promptly offering to return and resolve the guttering issue, but have not received a reply. We consistently receive 5-star reviews which better reflect our usual standards, and we remain willing to resolve this matter amicably.

• 10

  Windows / Doors / Conservatories

  Posted 02 June 2025

  New frames, roof, bi folds, front door, back door, insulation

  From the very beginning Karl made everything so easy, he came round multiple times to discuss our plans. Karl's communication was amazing and it was nice to talk to someone with no hidden agendas he was always polite and answered every question we had. The price was very reasonable and more to the point the price quoted was the exact price we paid no hidden extras. Karl and his team arrived promptly everyday and the site was left clean and tidy every evening. Overall the work was done to a great standard and we couldn't be happier, we are already planning our next project with Karl.
  
  Verified reviewer

  Job location: RH20
• 9

  Windows / Doors / Conservatories

  Posted 20 May 2025

  Deconstruction of old roof strucure and windows, replacement with new structures

  Karl and his team did a great job replacing our old conservatory. Taking down the plastic roof, old windows and doors, with a new roof structure. The work was done quickly and efficiently.
  
  Verified reviewer

  Job location: BN3
• 10

  Fascia / Soffits / Guttering

  Posted 27 January 2025

  Soffits and Fascias Render repair Maintenance on Front Gable New Porch

  We were so lucky to find Karl after getting builders in past who overcharged and left work unfinished. Karl is honest, reliable and his work is excellent. You can trust him 100%. He's easy to talk to and gives really good advice and keeps costs low. We're booking work with him for next 2 years id recommend him to anyone and I have!!
  Verified reviewer

  Job location: BN3
• 10

  Conservatory Roof Conversions

  Posted 06 December 2024

  New conservatory roof

  5 Star Service We Highly recommended these guys fabulous job we are really satisfied with the work extremely punctual ,reliable and respectful team. We cannot fault them You will not regret using Total Refurb
  Job location: BN3