Checkatrade

Touchwood Floors

Member of Checkatrade for over 8 years
Touchwood Floors Feedback Scores
120 customer feedback reports
with an average score of 9.8 out of 10.
Works in
Central London, Greater London, Home Counties, Surrey, Esher, Kingston Upon Thames, Richmond, Cobham
Contact
name: Mr Stephen Hapgood
address:
South Croydon, Surrey, CR2 6LY
telephone: 0800 032 4685   Enlarged for easy dialing:
0800 032 4685
mobile: 07748 498584
email:
Company Profile
  • Touchwood floors has been specializing in the Restoration of Wooden Floors for over 10 years.

We offer a Professional Service in the Sanding/Staining/Sealing of all Types of Wooden Floors across London and the Home Counties.

We can also source Quality Reclaimed Floorboards cut to size and lay these and Restore into a Beautiful Floor.

We are a small company that prides itself on Customer Service, Reliability and our overall Quality of Service.

Please view my Photos and References to assist your decision in transforming your Wooden Floors.

Skills
Main work undertaken
Carpets/Flooring, Floor Sanding, Flooring Specialist, Wood Flooring Restoration
Accreditations
Checkatrade


Company Information
Interviewed on: 22 June 2009 Public Liability Insurance: Awaiting Renewal
Limited Company: No Insured by: AXA
VAT Registered: No Coverage amount (£): 1,000,000
References 3 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Touchwood Floors joined in July 2004.

Very friendly and professional, did a fantastic job!
Customer in South Croydon, 20 July 2009
Steve sanded, prepared and finished a wooden floor for me.
Excellent communications and quality of work. So nice to encounter a genuine tradesman.
Customer in Croydon, 20 July 2009
We know of them as being a reputable company.
Trader in Redhill, 25 June 2009
Customer Monitoring Reports Showing 10 out of 120 (reviews based on work commenced)
Total recommendations: 120, average score 9.8 Last six months: 6 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Restored - sanded and varnished wood flooring.
Stephen has done a great job restoring my living room parquet wood floor. Steve quoted me a price which I felt was very fair, he didn't even charge me for a few extra little bits I asked for. Steve was straight forward and clear when quoting the job, he was also very polite and happy to provide feedback to my questions. Steve completed the job on time to a very high standard and was very tidy. I would highly recommend Steve to anyone looking to restore their wood floor. Very pleased with the result.
Customer in London, 17 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Restored our wood block flooring to a very high standard.
Stephen is very professional and restored all of the wood block teak floors in our 50 year old bungalow to a fantastic standard. Stephen is very amiable, easy to work with and his workmanship is excellent, a first class job. We will be pleased to recommend him to any one.
Customer in Orpington, 5 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Ground floor / stairs / bedroom.
Delighted with the workmanship, the floors have been transformed. Also Steve is really courteous keeping us informed of expected timescales and the progress of work. Also competitive with price. Would highly recommend him.
Customer in Kingston upon Thames, 25 February 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Restored - sanded and varnished 2 bedroom floors.
Steve has done an amazing job on our bedroom floors. Steve also fitted in this work at short notice before the new beds arrived. I'm so pleased with the result that I've booked Steve to do his amazing work in the lounge, dining room and study!
Customer in Whyteleafe, 23 February 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Flooring, sanding, polishing of Victorian house.
Steve did an absolutely amazing job to restore the original wooden floors we have in our Victorian house last December. He was incredibly tidy, organised, great attention to detail in matching the colours and charged exactly what he quoted. He left the house clean every day and we were impressed with the quality of the work. I'd recommend his services to anyone looking at restoring floors (we still get comments on how professional they look now - no gaps in the boards at all) and would ask him to come back and complete the rest of the house. What an amazing job!
Customer in Reading, 9 December 2012  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Restored, sanded, sealed and varnished wooden floors in hallway and living/dining room, removed hearth and replaced damaged floorboards with reclaimed floorboards.
We were impressed by the comments that we had read on Checkatrade and so decided to have our wooden floors restored rather than lay engineered oak/laminate and we are delighted with the results as the rooms now look great. We would highly recommend Stephen's work and would have no hesitation in employing him again or recommending him to others.
Customer in Bromley, 3 December 2012  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Sanding, staining and varnishing hall and living room.
Stephen was great, our floors look amazing. He was on time, to budget and having expected a lot of dust and mess. I was amazed at how clean and tidy he managed to keep it throughout the process. I would thoroughly recommend Touchwood Floors.
Customer in London, 4 November 2012  
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Installation, repair and treatment of Victorian floorboards throughout entire property..
Stephen was very thorough, detail orientated, reliable and trustworthy and the finished floors look excellent. We would have no hesitation in contracting his services again and recommending him to others.
Customer in London, 17 October 2012  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Floor restoration.
We were very happy with the work Steve completed to restore original floorboards in our new house. He was very accommodating with some of the difficulties we had such as not having access to assess the condition of the floors prior to the booked dates and worked well around various other tradesmen in the property at the same time. He was really helpful in discussing options beforehand and explaining the process and decisions we'd need to make. We think he did a great job and we liked the result so much that we asked him to do upstairs also!
Customer in Epsom, 22 September 2012  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Stripped, sanded, filled gaps, levelled and varnished wooden floor.
Simply excellent work from Stephen. The floor looks fantastic and he took great pride in the job. High standards of perfection. Thank you!
Customer in Coulsdon, 21 July 2012  
These are only the latest 10 customer monitoring reports. Click to see all 120 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.