Checkatrade

Wakeford Fireplaces

Wakeford Fireplaces Feedback Scores
29 customer feedback reports
with an average score of 9.9 out of 10.
Works in
Woking, Guildford, Camberley, Esher, Walton, Epsom, Surrey, Hampshire, Sussex
Contact
name: Adam Wakeford
address:
Woking, Surrey, GU23 7EZ
telephone: 01483 223900   Enlarged for easy dialing:
01483 223900
fax: 01483 225363
email:
web:
Company Profile


Wakeford Fireplaces was established in November 1984 by Robert Wakeford to meet the growing demand for a specialist fireplace and fire centre where the wishes of customers were met. Since its inception, Wakeford Fireplaces has become your local display centre. 


The fireplaces displayed are under constant review to ensure the latest styles and products, together with well-loved favourites. 
The showroom shows examples of what can be done, a fireplace is a very personal choice so we offer a very bespoke service. 

When choosing Wakeford fireplaces, be rest assured in the knowledge that the materials used, the fitters employed and the quality of the finished product will be the finest

Trading strong since 1984.

Team
Alex
Gas-Safe fire and fireplace fitter (making sure the fitting is nice a tight!)
Mark and Dan
Stove fitters preparing the liner
Mark
Stove and fireplace fitter telling the clients dog he has to wait until he can lay in front of the new stove
Skills
Main work undertaken
Chimney Relining, Fireplaces, Fireplaces/Fire Stoves, Gas Fire Installation, Gas Fire Servicing/Repair, Log/Wood Burning Stoves, Rayburn Servicing/Repair, Stoves Supplier/Installer
Accreditations
Company Information
Interviewed on: 24 May 2012 Public Liability Insurance: Current - Verified on 13 March 2013
Limited Company: No Insured by: NIG
VAT Registered: No. 413270785 Coverage amount (£): 1,000,000
References 6 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Wakeford Fireplaces joined in June 2012.

Very honest company. Sell fires/stoves/ fireplaces.
Trader in Axminster, 29 May 2012
We have dealt with Wakeford Fireplaces since 1999 and have never had a problem.
Trader in York, 29 May 2012
I would be happy to recommend this company.
Customer in Woking, 29 May 2012
Very good service. Extremely high standard and attention to detail. Very reliable and tidy.
Customer in Woking, 29 May 2012
Fireplace work.
Clear detailed estimate, good meeting in store, final quote, fast efficient cheerful install, works well. I would be happy to recommend this company.
Customer in Cranleigh, 29 May 2012
General work.
Exceptional service from sales installation and after sales a totally professional company. I would be happy to recommend this company.
Customer in Shepperton, 29 May 2012
Customer Monitoring Reports Showing 10 out of 29 (reviews based on work commenced)
Total recommendations: 29, average score 9.9 Last six months: 7 reports, average rating 9.9
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Removal of old fire surround where we had previously had a gas fire, installation of a new surround, back, and grate to enable us to have an open fire.

Adam was a delight, not pushy, not condescending and happy to listen to me in my state of uncertainty about what I replaced a very outdated gas fire and surround with. I had the gas fire removed at a moment’s thought, it had to go, but did I know what I was going to replace it with or what options I had? No! I went to a few of the stove / burner/ fire installation specialists, a woman in a quandary about what to do next. Adam was the only one who took the time to understand me and what I wanted to achieve, the other consultants I met with had nothing to offer in terms of help or a solution they just wanted to make a sale, or not as was the case in some instances where the consultant appeared to view me as an inconvenience. Adam and has team have fitted and advised on my new beautiful open fire without a second thought. They have been polite, helpful, tidy, trustworthy and a pleasure to work with. I would have no hesitation in recommending Adam and his colleagues to anyone.
Customer in Woking, 29 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Remove Victorian style fireplace and fit stove and chimney liner and new hearth.

Excellent and courteous engineer called Mark. Quick, efficient and helpful. Really tidy as well and all done in the time span quoted. Adam in the shop really helped with choosing the right stove for the job with his knowledge of fires and the fitting process. Highly recommend.
Customer in London, 24 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Supply and install a new marble hearth and back panel and supply 3 items of furniture

I an very pleased with the service I received from wakeford fireplaces, helpful, professional and courteous I would have no hesitation in recommending them
Customer in Aldershot, 18 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of wood burner.

Excellent service na dperserverance it was not the easiest job as our chimney is not standard.
Customer in Guildford, 17 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Old open fire, fireplace, mantelpiece and chimney breast removed. Wood burner installed.

Mark, latterly assisted by Alex, turned up on time and worked hard and well leaving very little mess which he cleared up after the first day and left everything in perfect condition when the work was completed. Adam, in the office, helped enormously while we tried to decide on which fireplace to have. The decision on the wood burner was fairly easy.
Customer in Woking, 25 January 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of gas fire and fireplace.

Work was completed to an excellent standard, hence the score 10/10 on all points.
Customer in Guildford, 2 January 2013  
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Installed wood burning stove and chimney flue

Very good service, arrived on schedule with very good, clean workmanship.
Customer in Guildford, 6 December 2012  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installed wood burning stove.

Adam's colleagues were polite and friendly. We had some issues (some builder years before we moved in appeared to have made the chimney smaller upstairs) which meant the lining they wanted to fit was too big. The guys were really helpful, they worked out a way to fit a smaller liner and they came back a second day to sort these issues out without charging any extra. Really great, would definitely recommend. And I apologise to Wakeford Fireplaces for such a late review!
Customer in Worcester Park, 20 November 2012  
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Supplied and fitted pebble effect gas fire into existing fireplace.

Efficient and thorough!
Customer in walton -on-thames, 15 November 2012  
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
New fireplace.

Excellent workmanship, flexibility when ordering. Would recommend.
Customer in Woking, 7 November 2012  
These are only the latest 10 customer monitoring reports. Click to see all 29 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.