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Roots Upwards

Checkatrade membership number: 2687

Address

Brighton, East Sussex, BN2 3RA

Contact

name: Matthew Haynes
telephone: 01273 673122   Enlarged for easy dialing:
01273 673122
mobile: 07930 418728
email: rootsupwards@ntlworld.com
web: www.rootsupwards.co.uk
ProfileSkillsVetting
Checkatrade member since: 28 February 2003
Overall Rating: 9.6
Total recommendations: 130
Last six months: 12 cards, average rating 9.6
Description
Qualified Tree Surgeons, complete tree service, landscape design & construction. Fencing, patios, decking & planting. Fully insured. Free estimates.
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Customer Monitoring Reports

Scores:
Estimating: out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.7
Combined score: 9.7 out of 10
Landscaping.
A very reliable service, excellent quality of work, all this and courtesy!! Very impressed.  I would recommend them.
Customer in Seaford, 18 April 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10 9Reliability: 9 out of 10 9Overall Service: 9 out of 10
9.3
Combined score: 9.3 out of 10
Tree reduction.
Very pleasant and professional young men, a pleasure to deal with them. I would recommend them.
Customer in Shoreham By Sea, 27 February 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 Timekeeping: out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.9
Combined score: 9.9 out of 10
Tree reduction/felling.
Excellent service, tidiness & courtesy. Highly recommend a professional and knowledgeable company.
Customer in Steyning, 26 February 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Decking, Landscaping, fencing.
They aren't the cheapest and it is easy to see why. You can get cheaper, but if you want better, use Roots Upwards. I would recommend.
Customer in Peacehaven, 20 February 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10 9Reliability: 9 out of 10 9Overall Service: 9 out of 10
9.6
Combined score: 9.6 out of 10
Tree reduction
The tree was shaped very well and there was absolutely no mess left afterwards, even though the job was done whilst I was at work. I would recommend them.
Customer in Brighton, 4 February 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 9Reliability: 9 out of 10 10Overall Service: 10 out of 10
9.8
Combined score: 9.8 out of 10
Tree Reduction
A good job very well done. I would recommend them.
Customer in Brighton, 22 January 2008
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10 8Value for money: 8 out of 10 Reliability: out of 10 9Overall Service: 9 out of 10
8.4
Combined score: 8.4 out of 10
Tree reduction.
Thorough and friendly. I would recommend them.
Customer in Brighton, 18 January 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Garden Landscaping
Matt and his team were absolutely fantastic, incredibly helpful , reliable and hardworking. The garden looks better than i ever imagined it would thanks to their hardwork.They are an Excellent landscaping company , Thoroughly recommend them.
Customer in Brighton, 30 November 2007
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10 10Reliability: 10 out of 10 9Overall Service: 9 out of 10
9.4
Combined score: 9.4 out of 10
Tree reduction.
Will use again next time needed.
Customer in Shoreham By Sea, 22 November 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 9Reliability: 9 out of 10 10Overall Service: 10 out of 10
9.8
Combined score: 9.8 out of 10
Tree reduction.
I can really say that the service was excellent. I just wish i had found out about them years ago. I would be happy to recommend them to others.
Customer in Hove, 20 November 2007
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 9Reliability: 9 out of 10 10Overall Service: 10 out of 10
9.8
Combined score: 9.8 out of 10
Tree removal/fencing.
Good service, friendly workmen, I would recommend.
Customer in Sompting, 26 October 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree reduction/ crown lifting.
Caring & reliable. I would recommend them.
Customer in Hove, 12 October 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Removal of old patio and fence. Lay new patio area and fence.
Totally efficient and trustworthy. I returned home from holiday to a wonderful patio and tidy/clean kitchen and hallway. Excellent.
Customer in Brighton, 10 October 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree removal.
I was very pleased. I would recommend them.
Customer in Worthing, 10 October 2007
Scores:
8Estimating: 8 out of 10 4Tidiness: 4 out of 10 5Timekeeping: 5 out of 10 7Courtesy: 7 out of 10 6Workmanship: 6 out of 10 5Value for money: 5 out of 10 7Reliability: 7 out of 10 6Overall Service: 6 out of 10
6
Combined score: 6 out of 10
Garden clearance & tree felling.
Despite resolving problems quickly I felt disappointed in the workmanship and lack of supervision, so I fired them after finishing half the job.
Customer in Worthing, 28 September 2007
Response from Roots Upwards:
I feel that the customer's assessment is completely unreasonable. My contractors were given conflicting instructions about the work to be carried out and although I offered to resolve her issues without charge, she was not willing to allow me to do this. One of her main complaints was that my contractors had not waited to be offered a cup of tea but had asked for one.
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 9Reliability: 9 out of 10 10Overall Service: 10 out of 10
9.8
Combined score: 9.8 out of 10
Tree removal / + stump removal.
Excellent all round service and value. I would recommend them.
Customer in Worthing, 13 September 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 9Reliability: 9 out of 10 10Overall Service: 10 out of 10
9.9
Combined score: 9.9 out of 10
Hege cutting
I would recommend them.
Customer in Hove, 20 August 2007
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 5Timekeeping: 5 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 8Reliability: 8 out of 10 Overall Service: out of 10
8.9
Combined score: 8.9 out of 10
Tree reduction.
The work being carried out was delayed due to back injury to an employee and also due to bad weather. On the day they were two hours later than i expected them to arrive, however they did an excellent job and were courteous at all times. I would recommend them.
Customer in Portslade, 16 August 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree Reduction
First Class work left in tidy condition. I would recommend them.
Customer in Brighton, 30 July 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree removal.
I was given helpful advice and my garden was left extremely tidy.
Customer in Haywards Heath, 23 July 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 Value for money: out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree Removal
I am very pleased with the work done. Two very pleasant gentleman, & very obliging. Have asked them back for some hedge cutting. I would recommend them.
Customer in Hove, 11 July 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree removal/reduction.
Very impressed with the workmanship. I would recommend them.
Customer in Brighton, 22 June 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Landscaping/patio.
They did a wonderful job, taking pride in their work; very particular and paid attention to detail. Any queries were discussed throughout and very polite. I would certainly recommend them.
Customer in Brighton, 6 June 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree reduction.
Will use again for landscape work in the near future.
Customer in Lindfieild, 31 May 2007
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.5
Combined score: 9.5 out of 10
New patio and turfing.
I wold recommend them.
Customer in Brighton, 18 May 2007
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10 8Reliability: 8 out of 10 9Overall Service: 9 out of 10
8.8
Combined score: 8.8 out of 10
Removal of tree.
Very efficient and friendly work practice, would definately recommend.
Customer in Brighton, 20 April 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Fencing
Excellent work and service. I would recommend them.
Customer in Shoreham, 8 March 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Various tree works/ removal of trees.
Worked very hard & safely. I would recommend them.
Customer in Lindfield, 30 January 2007
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.8
Combined score: 9.8 out of 10
2x tree removal.
Professional and helpful. I would recommend them.
Customer in West Worthing, 23 January 2007
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10 9Reliability: 9 out of 10 9Overall Service: 9 out of 10
9.3
Combined score: 9.3 out of 10
Tree removal.
Another Checkatrade success. Excellent service. I would thoroughly recommed this company.
Customer in Southwick, 14 January 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 5Value for money: 5 out of 10 10Reliability: 10 out of 10 9Overall Service: 9 out of 10
9.3
Combined score: 9.3 out of 10
Tree reduction
I am happy to recommend them.
Customer in Shoreham By Sea, 9 January 2007
Scores:
8Estimating: 8 out of 10 7Tidiness: 7 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10 8Value for money: 8 out of 10 8Reliability: 8 out of 10 9Overall Service: 9 out of 10
8.1
Combined score: 8.1 out of 10
Tree removal/clear area and turf.
I am satisfied with the work done and i would certaimnly ask them again. Mr Haines was courteous and very helpful. I would recommend him.
Customer in Woodingdean, 22 December 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 9Reliability: 9 out of 10 10Overall Service: 10 out of 10
9.8
Combined score: 9.8 out of 10
Fencing.
This organisation is very quick and very efficient. The men are polite, courteous and very well mannered. I would recommend them.
Customer in Worthing, 21 December 2006
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10 Reliability: out of 10 9Overall Service: 9 out of 10
9.1
Combined score: 9.1 out of 10
Landscape design and build. Tree ruduction.
I would recommend them.
Customer in Tadworth, 6 November 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree pruning.
Very polite. Good interpersonal skills. I would recommend them.
Customer in North Brighton, 26 October 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree pruning.
They did a really good job, very professional, I would recommend them.
Customer in Brighton, 23 October 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree removal
Impressed with tidiness.
Customer in Saltdean, 18 October 2006
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 Value for money: out of 10 Reliability: out of 10 9Overall Service: 9 out of 10
8.7
Combined score: 8.7 out of 10
Tree removal.
I was impressed by professionalism, tidiness and politeness and I would recommend them.
Customer in Worthing, 17 October 2006
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
9.6
Combined score: 9.6 out of 10
Replaced gate and fence.
I was impressed by their politeness and they were helpful. I am happy to recommmend them.
Customer in Hove, 5 October 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.9
Combined score: 9.9 out of 10
Landscape design and build area to rear of garden.
Very good general attitude to customer. I would recommend them.
Customer in Burgess Hill, 4 October 2006
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 5Value for money: 5 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
9
Combined score: 9 out of 10
Tree reduction and removal.
Very, very, tidy and polite.
Customer in Washington, 4 October 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
9.9
Combined score: 9.9 out of 10
Cutting back hedges.
Very helpful, turned up on time, did an excellent job & did a good job clearing up! I would recommend them.
Customer in Worthing, 25 September 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
9.9
Combined score: 9.9 out of 10
Tree reduction/removal.
Professionalism. I would recommend them.
Customer in Rottingdean, 25 September 2006
Scores:
8Estimating: 8 out of 10 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10 8Reliability: 8 out of 10 10Overall Service: 10 out of 10
8.9
Combined score: 8.9 out of 10
Tree removal.
Very courteous, offered to re-paint damage and replace broken fence. I would recommend them.
Customer in Brighton, 21 September 2006
Scores:
10Estimating: 10 out of 10 6Tidiness: 6 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.5
Combined score: 9.5 out of 10
Tree removed.
Very helpful and polite. Worked hard. I would recommend them.
Customer in Shoreham By Sea, 19 September 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
2X tree removal.
Immediate quote, polite, pleasant, followed up. The garden was immaculate and to requirements.
Customer in Thames Ditton, 19 September 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 9Reliability: 9 out of 10 10Overall Service: 10 out of 10
9.8
Combined score: 9.8 out of 10
Tree removed.
Professional attitude and quality of workmanship. I would recommend them.
Customer in Portslade Old Village, 18 September 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree Reduction.
All the above plus friendly and considerate with a professional attitude. I would recommend.
Customer in Peacehaven, 8 September 2006
Scores:
Estimating: out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree removal
Very considerate, polite and got on with it. I would recommend them.
Customer in Brighton, 4 September 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10 10Reliability: 10 out of 10 9Overall Service: 9 out of 10
9.4
Combined score: 9.4 out of 10
2 x tree removal and removal of stumps.
Polite, very good at keeping me informed - ie phone calls when "stump grinding" of trees delayed, then completed and promised. I would recommend them.
Customer in Worthing, 4 September 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree reduction.
Two very pleasant men, I would recommend.
Customer in Brighton, 3 September 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree pruning/removal.
Very polite, worked very hard, cleaned up superbly, no music.
Customer in Hove, 31 August 2006
Scores:
10Estimating: 10 out of 10 7Tidiness: 7 out of 10 Timekeeping: out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10 4Value for money: 4 out of 10 8Reliability: 8 out of 10 8Overall Service: 8 out of 10
7.6
Combined score: 7.6 out of 10
Crown reduction of tree.
Pleasant on phone - not patronising - asked for reciept and it was provided. Friendly.
Customer in Brighton, 7 August 2006
Scores:
9Estimating: 9 out of 10 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10 Reliability: out of 10 9Overall Service: 9 out of 10
9
Combined score: 9 out of 10
Tree removal and stumps.
I would recommend them.
Customer in Brighton, 7 August 2006
Scores:
Estimating: out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
9.7
Combined score: 9.7 out of 10
2 trees felled, hedge reshaped, laurel topped and advice.
Excellent attitude, willingness to adapt. I would recommend them.
Customer in Linsfield, 4 August 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree surgery and landscaping
Quiet efficiency and artistic sense. I would recommend them.
Customer in Brighton, 28 July 2006
Scores:
10Estimating: 10 out of 10 7Tidiness: 7 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.3
Combined score: 9.3 out of 10
Removal of approx 40ft tree and reduction of 2nd by about 30%.
They were friendly and did what they commited to. I would recommend them.
Customer in Portslade, 20 July 2006
Scores:
10Estimating: 10 out of 10 7Tidiness: 7 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.4
Combined score: 9.4 out of 10
Garden clearnace, Landscaping and re-turfing.
Friednly workmen got on with the job. Happy to accomodate changes. I would recommend them.
Customer in Shoreham-by-sea, 10 July 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Reduction of trees.
It was a pleasure doing business with them. I would recommend them.
Customer in Seaford, 1 June 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Replace garden fence x 2.
Very professional, a fantastice job. I will deffinately recommend and use again. Value for money.
Customer in Hove, 23 May 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Removal of trees.
I would recommend.
Customer in Woking, 17 May 2006
Scores:
Estimating: out of 10 7Tidiness: 7 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10 7Value for money: 7 out of 10 9Reliability: 9 out of 10 8Overall Service: 8 out of 10
8
Combined score: 8 out of 10
Tree removal.
Difficult to comment on quality of workmanship because I do not know what result another company would have produced. I am trusting that as much of the stump was removed as was physically possible. The amount charged was favourable compared with other quotes. The only dissatisfaction was that a few minor dents were made in the surrounding tarmac but I do not know if that was unavoidable.
Customer in Worthing, 4 May 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree removal and root system
Excellent organisation and would be happy to recommend to others and would use again. I would recommend them.
Customer in Brighton, 21 April 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree surgery
The job could not have been done better, thoroughly recommended.
Customer in Worthing, 4 April 2006
Scores:
Estimating: out of 10 7Tidiness: 7 out of 10 7Timekeeping: 7 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10 9Reliability: 9 out of 10 Overall Service: out of 10
8.2
Combined score: 8.2 out of 10
Tree reduction.
Work was done efficiently and they were friendly and courteous.
Customer in Hove, 15 March 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Crown reduction of various trees and tree removal.
First class!
Customer in Seaford, 14 March 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Removal of dangerous tree.
The service provided was excellent.
Customer in Brighton, 21 February 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 Workmanship: out of 10 9Value for money: 9 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.9
Combined score: 9.9 out of 10
Removal of Tree
Could'nt be better. I would recommend them.
Customer in Hove, 31 January 2006
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10 10Reliability: 10 out of 10 8Overall Service: 8 out of 10
9.3
Combined score: 9.3 out of 10
Tree surgery
Very efficient, reliable and courteous. Job cost a little more than original estimate. I would recommend them.
Customer in Hove, 19 January 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Removal of 2 trees and crown reduction of a 3rd tree
Thoroughly nice and genuine people who do a good job. I would recommend them.
Customer in Brighton, 19 January 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.9
Combined score: 9.9 out of 10
General removal of branches and tree pruning
Very good, i would recommend them.
Customer in Rottingdean, 18 January 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Dangerous tree removal.
The staff were very courteous and were extremely helpful and tidy. I would recommend them.
Customer in Haywards Heath, 12 January 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree removal
Removed trees and left everything tidy, first class workmanship & very polite. I would recommend,.
Customer in Saltdean, 22 November 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 Reliability: out of 10 10Overall Service: 10 out of 10
9.9
Combined score: 9.9 out of 10
Tree Pruning
It was the best value amongst other estimates. Tree pruning is not something I am up on - it looks tome to be a very good job - I trust them.
Customer in Brighton, 9 November 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree surgery
Excellent
Customer in Southwick, 8 November 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 Timekeeping: out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Crown reduce Elm tree.
Very polite competent young man, good estimate, prompt service. They did a good job to my satisfaction. I am and will recommend them and their service.
Customer in Sompting, 26 October 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree Surgery
Best value after 3 quotes. Arrived on time. Did the job efficiently and even hoovered the lawn! As a woman I felt comfortable dealing with Matt Haynes
Customer in Hove, 25 October 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.8
Combined score: 9.8 out of 10
Crown reduction of tree
First class
Customer in Worthing, 14 September 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
2 x tree removal
They did an excellent job and cleared up completely afterwards. I would recommend them.
Customer in Brighton, 13 September 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.8
Combined score: 9.8 out of 10
Fencing
I would recommend the service
Customer in Portslade, 12 September 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Landscaping front garden - terraced patio in rear garden
Meticulous, thoughtful and enthusiastic renovation of front & back gardens. Excellent results all round. Couldn't be more satisfied. I would recommend them.
Customer in Brighton, 9 September 2005
Scores:
8Estimating: 8 out of 10 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10 10Reliability: 10 out of 10 9Overall Service: 9 out of 10
9.1
Combined score: 9.1 out of 10
Landscaping new garden.
I would recommend them.
Customer in Portslade, 9 August 2005
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10 9Reliability: 9 out of 10 10Overall Service: 10 out of 10
9.1
Combined score: 9.1 out of 10
Hedge cutting
Before starting to cut the hedge, they asked how much would we like off the top & sides - they did what we asked them.They were very tidy & courteous. I would recommend them.
Customer in Southwick, 27 July 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree removal
Extremely polite and smart. We are pleased to recommend 'Roots Upwards'.
Customer in Southwick, 26 July 2005
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10 9Reliability: 9 out of 10 9Overall Service: 9 out of 10
9.3
Combined score: 9.3 out of 10
Tree removal; Silver Birch crown reduction
Very good professional service. I would recommend them.
Customer in Hove, 26 July 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree removal.
Very polite, informative, reliable, efficient. I would recommend them.
Customer in Shoreham By Sea, 5 July 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree surgery
10 out of 10 I would recommend them.
Customer in Shoreham By Sea, 29 April 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
10
Combined score: 10 out of 10
Tree removal/hedge cutting
I have used this company before and I have recommended them to my friends and neighbours. I have been ripped off before by trades many times so it is a pure joy to work with such a reliable and quality company. I would recommend them.
Customer in Hassocks, 19 April 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10 9Reliability: 9 out of 10 9Overall Service: 9 out of 10
9.3
Combined score: 9.3 out of 10
Landscaping
Very competant and obliging. I would recommend them.
Customer in Worthing, 24 March 2005
Scores:
9Estimating: 9 out of 10 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10 9Reliability: 9 out of 10 9Overall Service: 9 out of 10
8.8
Combined score: 8.8 out of 10
Tree pruning & thinning.
Service and workmanship very good. I would recommend them.
Customer in Lancing, 5 March 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 8Reliability: 8 out of 10 9Overall Service: 9 out of 10
9.4
Combined score: 9.4 out of 10
Crown reduction of tree.
A very professional outfit - Only one critisism, I had to call twice to make initial contact - the first message was lost.
Customer in Brighton, 1 March 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10 10Reliability: 10 out of 10 10Overall Service: 10 out of 10
9.9
Combined score: 9.9 out of 10
Tree removal and various pruning.
First rate - pleasaure to have working here - highly recommended - thoroughly professional & very knowledgeable. I would recommend them.
Customer in Worthing, 19 February 2005
Scores:
Estimating: out of 10</