Scores based on 87 reviews

Reliability & timekeeping

Invoice history based on 60 reviews.

Invoice History
Charged as per quote / estimate98.33%
Above quote / estimate: kept informed1.67%
Appointments reported as missed (6 months) 1
Average score 9.47
87 reviews
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  • VAT registered
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Professional FAMILY RUN BUSINESS providing Plumbing, Heating, Electrical & Handyman Services in Durham, Sunderland, Newcastle & Middlesbrough.
We are a professional family run business who genuinely care about our customers. Without our loyal customers we would not be the business that we are today. Our core values are to provide our customers with an EXCELLENT service they can rely on time and time again.

Whether you need us to respond fast to your emergencies or would like some planned work done, we have it covered. Anything from small jobs to large ones, rest assured we will look after you.
Most of our Team are part of the family, we have Malcolm who is the head engineer and who is the founder of the company, he is a qualified electrician, plumber and gas engineer, yes he's our little diamond, he can do it all. Then there is Andrew his eldest Son who is a qualified electrician and plumber. We have Malcolm's wife, Janette and his other 2 children Maria & Stephen whom work in the office and keep customers informed of the prices before undertaking any work. 

They are a very friendly and professional team and always do their best to help.
The rest of the engineers are made up with Uncles, Cousins and partners, with only 3 engineers not being part of the family, however they have worked for the company for such a long time now we are considering adopting them.

Based in

Chester Le Street, Durham

Works in

Chester le Street, Durham, Middlesbrough, Newcastle upon Tyne, Stockton-on-Tees, Sunderland