Thermwise

Reviews (139)

• 7.67

  Plumbing Repairs

  Posted 05 October

  Premium prices

  The good: diagnosed the issue promptly, arrived quickly (even though mine was a non emergency). The bad: The price was £600 for a job I later found out would cost £350 at the top end. I felt a bit pressured to agree on the price over the phone, as the workman are standing over your shoulder and yo have no chance to check for a fair comparison. Basically, if you want to pay a premium to get the job done fast then your at the right place, alternatively, you will get a better price elsewhere.
  Verified reviewerJob location: HA0
• 10

  Bathroom & Kitchen Plumbing

  Posted 04 July

  Major gas boiler service and new toilet installation – work completed to a high standard

  Major gas boiler service and installation of a new toilet. Shaban conducted a thorough inspection of the boiler system and recommended a number of fixes. The work was completed on time and to a high standard.
  Verified reviewerJob location: N11

  R

  Samuel W
• 0

  General Plumbing

  Posted 05 November 2025

  Unethical and dishonest

  I was told over the phone that the call-out fee was £60 and that any additional work would be quoted before proceeding. However, when the plumber arrived, he just tightened a few bolts, which took less than two minutes, and then charged me £250. Even though he never gave me a quote and I never agreed for the work to be carried out. This feels completely dishonest and unethical. When I challenged him on this he became very insistent and rude and demanded that I pay him on the spot. Please avoid this company at all cost! They clearly intend to fool people.
  Verified reviewerJob location: W4
• 10

  Emergency Plumber Service

  Posted 27 March 2025

  Leak under the bath

  Brilliant service, arrived within the hour to fix a leak under the bath at my elderly parents home. Very friendly and fixed the pipes in quick time. Will definitely use again for any future work. 10/10 Thank you.
  Verified reviewerJob location: HA2
• 8

  Emergency Plumber Service

  Posted 04 November 2024

  Emergency Boiler Repair

  I returned from a trip to find my boiler was not working,I needed a repair quickly and while I completely expected to be charged commensurately I was shocked when i was charged £634 for an hour service requiring the replacement or 2 fuses. Unless money is no object be careful when using someone like this that you dont know,ironically some of their testImonials include 'great prices'
  Verified reviewerJob location: HA5
• 10

  Pipe Fitter

  Posted 22 September 2024

  Plumbing

  Professional and hardworking team who were efficient
  Job location: W2