ECS Plumbing & Heating Ltd
Skills
- Gas Boiler Installation
- Air Source Heat Pump Installation - ASHP
- Gas Boiler Servicing / Repair
- Emergency Central Heating Repair
- Air Source Heat Pump Servicing / Repair - ASHP
- General Plumbing
- Underfloor Heating Installation
- Radiator Installation
- Water Supply Pipe Repairs
- Thermal Dynamics
- Water Leak Detection
- Shower Installation
- Power Flushing
Services
Customer Reviews
Write a review9.82 /10
Based on 32 reviews over the past 12 months
Quality of work
9.81
Reliability
9.91
Communication
9.75
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for their professional, efficient, and tidy work, often highlighting the friendly and knowledgeable engineers. While the vast majority of reviews are positive, a small number of customers have mentioned issues with office organisation and scheduling.
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Reviews (914)
9.67 Plumber
Posted 1 week ago
Excellent service
In my experience, ECS have been consistently responsive, professional and solutions focused. Highly recommend.Job location: SO2110 Gas Boiler Installation
Posted 06 June
Excellent service, reliable work
Matt did a great job with our boiler replacement, worked hard, diligently and skilfully. We’ve used ECS numerous times over the years and highly recommend this company. Many thanks.Verified reviewerJob location: GU3410 Shower Installation
Posted 29 May
Trust ECS .
ECS have always been good - punctual, helpful and experienced. I have recommended them to my friends.Verified reviewerJob location: GU3410 Central Heating
Posted 26 May
Quick and efficient and very reasonable charges.
Noticed a small leak from a air return valve in the air-cupboard during the evening. ( I am aware that this valve can go after a while, in our case, 15 years, my son had the same issue). I rang ECS the following morning and was ask to send them an image of the problem. The call out was going to be the next day, however we then received a call to say that an engineer would visit later in the afternoon..same day, which was extremely helpful. Matt the engineer was very quick and efficient and applied a numb er of checks to the system to give it the all clear. The final bill was less than expectedVerified reviewerJob location: GU347.67 Plumbing Repairs
Posted 26 May
Wrong Part Liability & Expensive Call Out Fee and 2 week wait
I’ve used ECS several times and recommended them to a colleague, but my recent experience was disappointing. A kitchen tap became stiff; I provided the original invoice so the technician had the exact model. ECS warned their supplier’s terms meant I’d be charged for wrong parts and any re‑visit costs. The call‑out fee was £145 + VAT. It took two weeks for a visit; the technician fixed the tap in about ten minutes and the repair was satisfactory. I’m pleased with the workmanship but frustrated by the supplier‑cost policy, so I’m unsure whether I’ll use ECS again.Job location: GU3510 Central Heating
Posted 09 May
High quality organisation
Excellent company used to service 2 domestic air conditioners. Their service engineer was brilliant and provided the best service our machines have had. High standard organisation.Verified reviewerJob location: SO20
Photos
Company Info
Owner
Mr Ross Eaton
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 177740772
CALL OUR OFFICE TODAY - YOUR LOCAL PLUMBING & HEATING EXPERTSWhat do you look for in the company that you entrust with your plumbing, heating, renewables, air-conditioning, bathroom and other projects?You look for a company that is large enough to handle any requirement that you may have, yet personal enough to care passionately about their local reputation. You want a company that is as efficient as possible – providing quotes from emailed photos to save the cost of a site visit, for example – but never cuts corners on quality.You want a company that communicates with you, regularly and comprehensively, so that you know exactly how the project is progressing, and whom you can always call – whether that’s just for an update or in an emergency.Welcome to ECS, your friendly, local, professional plumbing, heating, air-conditioning, bathroom, renewable energy, underfloor heating, pre-insulated piping and power flushing company.If you like the sound of the way we operate, please call us
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since September 2014
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Qualifications and accreditations
County court judgement
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Customer Reviews
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