Priority Stairlifts
Skills
- Access Ramp Indoor / Outdoor
- Mobility Adaptions in the Home
- Stairlift Installation
- Mobility Aids
- Mobility Furniture
- Mobility Scooters
- Mobility Scooter Repair
- Rise & Recline Chairs
Customer Reviews
Write a review9.91 /10
Based on 27 reviews over the past 12 months
Quality of work
9.93
Reliability
9.93
Communication
9.89
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe the service as friendly, professional, and very efficient from the initial quote to the final installation. The team is widely praised for their clear communication, tidiness, and helpful approach throughout the process.
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Reviews (249)
10 Stairlift Installation
Posted 07 August
New curved stairlift
We had to get a stairlift installed quickly for my elderly mother. Josh came out promptly to measure and take photos and provided a quote which was transparent in what it included and explained this clearly to my mother and myself. Sarah was also soon in touch regarding further details and arranging the installation. The installation was performed by an extremely pleasant and efficient engineer who left no mess and fully explained to my mum how to use her new stairlift. A couple of days later Sarah visited my mum to make sure she fully understood everything. Many thanks for an excellent jobJob location: NG9Response from Priority Stairlifts
Dear Pauline, thank you for taking the time to leave us such a lovely, comprehensive review. We really appreciate it. Wishing you, your Mum and family all the best. Sarah and Team x
10 Stairlift Installation
Posted 20 July
Kind & efficient
Sarah came and inspected the site, & within 3 days the stairlift was fitted. Everyone involved was very kind & professional. There was a slight problem 2 days later and within a very short time John was here & sorted it for us. Very impressed with the whole company. 10 out of 10Job location: DE24Response from Priority Stairlifts
Dear Ann, thank you so much for taking the time to leave us this lovely review. It honestly has been our absolute pleasure. Wishing you both all the best. Sarah and Team x
10 Stairlift Installation
Posted 04 July
Stair lift
Most impressed with the work carried out, I would highly recommend to anyone. From start to finish the service was outstanding and any questions were answered.Job location: NG4Response from Priority Stairlifts
Thank you Clive for taking the time to leave us a review, It really has been our pleasure. Sarah and Team x
10 Mobility Adaptions in the Home
Posted 26 June
Quality Service & Price
Excellent service from both fitters. From initial order to installation we thought the business was extremely focused in delivering a service of excellence. The fitted stairlift allows me to be a little more independent. Should you require the services of Priority Stairlifts I highly recommend making contact in the first instance. Thanks for a great job well done.Verified reviewerJob location: DE7Response from Priority Stairlifts
Thank you Gary, it has been our pleasure. What a lovely review x
10 Mobility Aids
Posted 16 June
Stairlift fitted 15/6/2026
Just had a Stairlift installed by priority from our first phone call and meeting with Sarah to it's installation by Josh and Tyler everything was done in such a kind and professional way .The phone call after the installation meant a lot ,Thank you Sarah and team i would highly recommend you 5 star plus from meVerified reviewerJob location: NG16Response from Priority Stairlifts
Dear Colin, Thank you so much for taking the time to leave such a great review - we truly appreciate it, Sarah and Team x
10 Stairlift Installation
Posted 27 May
Best customer service from Priority Stairlifts
The team at Priority were just outstanding when my mum needed a stairlift installed urgently after coming out of hospital. I cannot praise the service from the entire team enough. Everything explained, tidy job, kind and considerate, lovely to deal with, and an excellent price. It will transform mum’s life and she could not be happier.Verified reviewerJob location: NG5Response from Priority Stairlifts
Thank you so much Nigel for taking the time to leave such a lovely review. It has been our absolute pleasure. Sarah and Team x
Photos
Company Info
Owner
Mrs Sarah Mawer
Ltd Company
10 years on Checkatrade
VAT Registered
Yes: 249128395
Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands. With over 18 years of hands-on experience, we specialise in the installation, repair, and maintenance of straight, curved, reconditioned, and rental stairlifts.
When you choose Priority Stairlifts, you’re not just choosing a company - you’re choosing people who genuinely care. You’ll deal directly with Sarah, Jon, or Josh, not a call centre, and you’ll always receive honest advice, friendly service, and a no-pressure approach.
We provide 24/7, 365-day call-out support to make sure you’re never left without help when you need it most.
We’re proud to work alongside council-run rehabilitation wards and local healthcare teams, helping patients return home safely and regain their independence. Whether you need a brand-new stairlift, servicing for an existing one, or a short-term rental, we’ll find the right solution for your needs and your budget. We also offer reconditioned stairlifts, providing a more affordable alternative without compromising on safety or reliability.
From first contact to aftercare, we’ll be there every step of the way - because helping people move freely and confidently in their own homes is what we do best. For a friendly chat or free, no-obligation quote, call Sarah or Jon today.
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Member since October 2016
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