Priority Stairlifts
Skills
- Access Ramp Indoor / Outdoor
- Mobility Adaptions in the Home
- Stairlift Installation
- Mobility Aids
- Mobility Furniture
- Mobility Scooters
- Mobility Scooter Repair
- Rise & Recline Chairs
Customer Reviews
Write a review9.99 /10
Based on 33 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
9.97
What customers are saying
AI-generated from customer reviews over last 24 months
This company is highly praised for its excellent and professional customer service, with many customers commenting on the team's fast, efficient, and friendly approach. The installation process is frequently described as quick and tidy, and the staff are commended for being polite and helpful.
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Reviews (260)
10 Stairlift Installation
Posted 2 days ago
Stairlift install for my mother
Priority stairlifts installed a stairlift for my mother as a surprise whilst she was away. Sarah was incredibly helpful in organising this and the work was carried out in the exact timeline we were told and it was very well done. Thank you again.Job location: DE710 Stairlift Installation
Posted 29 October
Fantastic customer service
Everyone has been so helpful, from meeting the Sarah to Josh installing my stairliftVerified reviewerJob location: DE5510 Stairlift Repair
Posted 28 October
Stairlift repair
Priority stairlifts were very helpful and efficient from start to finishVerified reviewerJob location: DE710 Stairlift Installation
Posted 26 October
Excellent service and competitive price
From the start to finish, the service was excellent. Home visit to prepare quotation was very informative and installation very efficient. Full instructions on the use of the stairlift was given on completion. Overall service 10/10Verified reviewerJob location: NG310 Stairlift Installation
Posted 24 October
Excellent product and customer service
From start to finish Priority Stairlifts were excellent. We needed a stairlift to be fitted as soon as possible, but wanted to rent it on a temporary basis, but didn’t know how long for. I phoned John, who explained the options for our stairs, but said Sarah would come and do a survey and discuss our needs. Sarah phoned straight back, arranged to come out on a day suitable for us (the next day), and the stairlift was fitted 2 days later. The lads that fitted it were friendly, polite and really helpful. They went through the operation, paperwork and left when we were happy & confident. 5 STARSVerified reviewerJob location: DE72RCarole K10 Stairlift Repair
Posted 09 October
Key broken in lock
excellent communication, arrived on time, completed work quickly, no mess left. very polite staffVerified reviewerJob location: NG16Rlouise m
Photos
Company Info
Owner
Mrs Sarah Mawer
Ltd Company
10 years on Checkatrade
VAT Registered
Yes: 249128395
Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands. With over 18 years of hands-on experience, we specialise in the installation, repair, and maintenance of straight, curved, reconditioned, and rental stairlifts.
When you choose Priority Stairlifts, you’re not just choosing a company - you’re choosing people who genuinely care. You’ll deal directly with Sarah, Jon, or Josh, not a call centre, and you’ll always receive honest advice, friendly service, and a no-pressure approach.
We provide 24/7, 365-day call-out support to make sure you’re never left without help when you need it most.
We’re proud to work alongside council-run rehabilitation wards and local healthcare teams, helping patients return home safely and regain their independence. Whether you need a brand-new stairlift, servicing for an existing one, or a short-term rental, we’ll find the right solution for your needs and your budget. We also offer reconditioned stairlifts, providing a more affordable alternative without compromising on safety or reliability.
From first contact to aftercare, we’ll be there every step of the way - because helping people move freely and confidently in their own homes is what we do best. For a friendly chat or free, no-obligation quote, call Sarah or Jon today.
This trade passed up to 12 Checkatrade vetting checks
Member since October 2016
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