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Priority Stairlifts

9.91/10

Ilkeston, Derbyshire

£1,000 guarantee T&Cs apply

Checkatrade member since October 2016
5

Skills

  • Access Ramp Indoor / Outdoor
  • Mobility Adaptions in the Home
  • Stairlift Installation
  • Mobility Aids
  • Mobility Furniture
  • Mobility Scooters
  • Mobility Scooter Repair
  • Rise & Recline Chairs

Customer Reviews

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9.91 /10

Based on 27 reviews over the past 12 months

Quality of work

9.93

Reliability

9.93

Communication

9.89

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its friendly, professional, and efficient service, from the initial no-pressure quote through to installation. The team is frequently described as polite, tidy, and helpful, often completing the work very quickly.

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Reviews (246)

  • 10

    Mobility Adaptions in the Home

    Posted 26 June

    Quality Service & Price

    Excellent service from both fitters. From initial order to installation we thought the business was extremely focused in delivering a service of excellence. The fitted stairlift allows me to be a little more independent. Should you require the services of Priority Stairlifts I highly recommend making contact in the first instance. Thanks for a great job well done.
    Verified reviewer
    Job location: DE7

    Response from Priority Stairlifts

    Thank you Gary, it has been our pleasure. What a lovely review x

  • 10

    Mobility Aids

    Posted 16 June

    Stairlift fitted 15/6/2026

    Just had a Stairlift installed by priority from our first phone call and meeting with Sarah to it's installation by Josh and Tyler everything was done in such a kind and professional way .The phone call after the installation meant a lot ,Thank you Sarah and team i would highly recommend you 5 star plus from me
    Verified reviewer
    Job location: NG16

    Response from Priority Stairlifts

    Dear Colin, Thank you so much for taking the time to leave such a great review - we truly appreciate it, Sarah and Team x

  • 10

    Stairlift Installation

    Posted 27 May

    Best customer service from Priority Stairlifts

    The team at Priority were just outstanding when my mum needed a stairlift installed urgently after coming out of hospital. I cannot praise the service from the entire team enough. Everything explained, tidy job, kind and considerate, lovely to deal with, and an excellent price. It will transform mum’s life and she could not be happier.
    Verified reviewer
    Job location: NG5

    Response from Priority Stairlifts

    Thank you so much Nigel for taking the time to leave such a lovely review. It has been our absolute pleasure. Sarah and Team x

  • 10

    Stairlift Installation

    Posted 14 April

    Excellant service great customer care

    Absolutely top service from quote to completion, both the young gentlemen who fitted my stairlift where polite, pleasant and professional. very reasonable price too. i would highly recommend this company, stairlift fitted in an hour no mess and no fuss. Thank you
    Verified reviewer
    Job location: NG16

    Response from Priority Stairlifts

    Thank you so much Jacqueline for taking the time to leave such a lovely review. It has been our absolute pleasure. Sarah and Team x

  • 9.67

    Stairlift Repair

    Posted 01 April

    stairlift service

    He did an excellent job , a service and a repair at a very competitive price that was agreed beforehand, I would have no hesitation in recommending this company to anyone that need their services
    Job location: NG5
    Dawn P

    Response from Priority Stairlifts

    Thank you so much Dawn for taking the time to leave such a lovely review. It has been our absolute pleasure. Sarah and Team x

  • 10

    Stairlift Installation

    Posted 27 March

    Brilliant job!

    Sarah came initially and helped us make the right decision and Josh and Tyler came yesterday and did an excellent job! They were tidy and explained everything very well. We would definitely recommend Priority Stairlifts👍
    Verified reviewer
    Job location: DE7

Photos

Company Info

Owner

Mrs Sarah Mawer

Ltd Company

10 years on Checkatrade

VAT Registered

Yes: 249128395

Domestic WorkCommercial Work24 Hour Call-out

Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands. With over 18 years of hands-on experience, we specialise in the installation, repair, and maintenance of straight, curved, reconditioned, and rental stairlifts.


When you choose Priority Stairlifts, you’re not just choosing a company - you’re choosing people who genuinely care. You’ll deal directly with Sarah, Jon, or Josh, not a call centre, and you’ll always receive honest advice, friendly service, and a no-pressure approach.


We provide 24/7, 365-day call-out support to make sure you’re never left without help when you need it most.


We’re proud to work alongside council-run rehabilitation wards and local healthcare teams, helping patients return home safely and regain their independence. Whether you need a brand-new stairlift, servicing for an existing one, or a short-term rental, we’ll find the right solution for your needs and your budget. We also offer reconditioned stairlifts, providing a more affordable alternative without compromising on safety or reliability.


From first contact to aftercare, we’ll be there every step of the way - because helping people move freely and confidently in their own homes is what we do best. For a friendly chat or free, no-obligation quote, call Sarah or Jon today.

This trade passed up to 12 Checkatrade vetting checks

Member since October 2016

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