Product Terms - Fixed+

INTRODUCTION:

1. Fixed+ is a Service as defined in our Master Service Terms and is provided as an additional Service to Your PAYG Plan. These Fixed+ Term’s will apply in addition to the Product Terms - Pay As You Go | Checkatrade (“PAYG Terms”) and Master Service Terms, to Fixed+ on or after 3 February 2025.

2. In the event of any conflict between these Fixed+ Terms and the PAYG Terms or Master Service Terms, these Fixed+ Terms shall prevail.

Definitions:

3. Words and phrases used in these Fixed+ Terms shall have the same meaning as set out in the Master Service Terms or the PAYG Terms:

Complimentary Leads has the meaning given to it in paragraph 5;

Complimentary Leads Budget means the maximum value of Complimentary Leads We deliver to You as specified in the Variation Email;

Fixed Fee means the fee payable each month as specified in the Variation Email; and

PAYG Plan means the Agreement between You and Us for the provision of one or more PAYG Campaign as set out in the Confirmation Email;

Fixed+:

4. You may request to sign up to Fixed+ either by contacting Our customer service centre or Your account manager (if applicable) by telephone or, if available, within the Members Area or Trade App.

5. If we accept your request for Fixed+, We will send You a Variation Email amending your PAYG Plan and setting out the details of Your Fixed+, including but not limited to:

a. the Fixed Fee; and

b. Complimentary Leads Budget.

Our Obligations

6. We shall use reasonable endeavours to deliver Leads to You in the Category (or Categories) within the Location(s) up to the Fixed Fee (“Monthly Commitment”).

7. If we deliver the Monthly Commitment, We will continue to deliver You Leads in the Category within the Location(s) at no charge (“Complimentary Leads”) up to the Complimentary Leads Budget.

8. If the Complimentary Leads Budget is reached, We will continue to deliver Leads in the Category within the Location(s) up to Your Monthly Budget.

9. If we do not deliver the Monthly Commitment, We shall calculate the shortfall by subtracting the Leads delivered from the Monthly Commitment (“Shortfall”) and increase Your Complimentary Leads Budget for the following month by an amount equal to the Shortfall. The Shortfall will not be refunded or paid as a cash credit.

10. We reserve the right to vary the Monthly Commitment and Fixed Fees at any time and such variation shall be confirmed by one of the following methods: (a) email; (b) through the Members Area; or (c) in the Trade App.

Payment

11. You will pay the Fixed Fee each month regardless of how many Leads You receive.

12. For any Leads delivered in excess of the Complimentary Leads Budget, You will be charged in accordance with your PAYG Plan.

13. The total Fees for Fixed+ will not exceed your Monthly Budget and are exclusive of VAT. You shall pay to Us, in addition to the total Fees for Fixed+, an amount equal to any VAT chargeable on the supply of the services.

14. We shall invoice You in accordance with your PAYG Plan.

VERSION

15. These Fixed+ Terms were last updated on 3 February 2025.

16. You can find the most recent version of the Terms at https://www.checkatrade.com/membership-terms