HSI Hampshire Stoves (Installations)
Alresford, Hampshire
Checkatrade member since July 201310
Customer Reviews
Write a review9.99 /10
Based on 34 reviews over the past 12 months
Quality of work
9.97
Reliability
10
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Hampshire Stoves Installations receives high praise for their excellent service, clear communication, and efficient work, with customers frequently highlighting Terry and Tracy's professionalism and knowledge; customers appreciate the tidiness and minimal disruption during installations and maintenance.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (529)
10 Chimney sweep and stove clean.
Posted 3 days ago
Terry does a great job and our stove is now ready for the winter. You would think cleaning a chimney would make a mess, but you'd never know he'd been he leaves it so clean and tidy. Highly recommended.Verified reviewerJob location: SO2210 Stove service and chimney sweep
Posted 3 days ago
Tracy’s communication and organisation is great. Terry does a really thorough job, he’s very friendly and does a great job, he leaves the area clean and tidy. I’m very pleased to have found him!Verified reviewerJob location: SO2210 Retired
Posted 23 June
Always a pleasure to see Terry. A very well organised and effective company whose services I will continue to use.Verified reviewerJob location: SO2410 Log burner installation
Posted 21 June
Tracy and Terry are amazing. From beginning to end their work was superb. It was a big job with a lot of mess. They were so clean and tidy and efficient. Their knowledge & expertise is amazing. They are fantastic communicators and keep you updated all the time. We are extremely pleased with our log burner and will definitely be using them in the future!Verified reviewerJob location: SO2010 Wood burner installation
Posted 18 June
We had visited various showrooms then met Terry and Tracy at HSI. We were very impressed with their knowledge, advice and creativity. They had a very ‘can do’ attitude compared with previous providers who advised our chimney was too small.Verified reviewerJob location: SO2310 Chimney work
Posted 11 June
It was excellent arrived on time worked efficiently and was super helpful and friendly , highly recommended by me.Verified reviewerJob location: SO24
Photos
Company Info
Owner
Mr Terry Bicknell
Sole Trader
12 years on Checkatrade
VAT Registered
Yes: 172112349
Welcome to our Checkatrade page and thank you for taking the time to look into our details. We are a family run business. Terry Bicknell of HSI Hampshire Stoves (Installations) has been fitting since 2002, offering quality advice and services in the following areas:
- We have a Showroom - Open by appointment only meaning that you are able to organize a time outside of normal office hours. (Ring for an appointment to suit you).
- Wood Burning/Multi Fuel Stove Specialist
- Flex liners
- Twin wall factory flue systems,
- Fitting of bird nets/rain guards.
- Yearly stove after care service available
- Supply of wood burning/multi fuel stoves
- (ACR, Chesney, Cleaburn, Stovax, Hunter, Rais, Ekol, Hwam, Contura, Aga, Charnwood, Barbas, Morso, Dovre, Nordpeis, Euroheat, Esse, Parkray, Stuv, Saltfire, MI Stoves & many more)
- We are dealers for Saltfire, Ekol, Termatech, MI stoves, ACR and Woolly Mammoth stoves
- Supply of hearths - i.e. stone hearths and shaped glass hearths
- Problem solving
At HSI, we pride ourselves in offering a prompt, efficient & friendly family run service, no chimney is no problem with our twin wall internal and external systems. When you call you will only ever speak with either Terry (who carries out all surveys and installations) or Tracy (who handles all phone calls, showroom, ordering and diary etc). We are a HETAS approved fully insured company and are always conscious of our customer's needs. We are also pleased to offer estimates; we fully guarantee all of our work. We have recently moved our work premises (literally approximately 30 feet) and have a small showroom area in our new unit - we are open by appointment only. We can proudly say that we are a dealer for Ekol and Saltfire and for the more modern stove Termatech, along with Mi Flue Stoves and Woolly Mammoth Stoves. We have now also got a Facebook page.
We joined Checkatrade to be able to give our customers past, present and future an informed choice from our recommendations. Please feel free to contact either Terry or Tracy to discuss your individual needs and requirements, we are always happy to help.
Call to discuss all your needs - our show room is Unit 8, Barton Industrial Estate, Upper Wield SO24 9RN (Ring for directions)
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2013
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Public Liability Insurance
Director checks