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Home Computer Help Ltd

8.54/10

Southampton, Hampshire

Checkatrade member since 2013
10

Services

  • B2B IT Support
  • Computer Maintenance
  • Computer Sales
  • Computer Training / Consultancy
  • Cyber Security Training
  • Data Recovery / Back up
  • Graphic Designers
  • Hardware Consultants / Technicians
  • Home Networks
  • Internet Services
  • IT Planning and Construction
  • IT Project Management
  • Laptop Repairs
  • Mobile Phone Repairs
  • Network Administration
  • Network Installation
  • Network Support
  • PC Repairs
  • Printer Repairs
  • Smart Home Technology Consultant
  • Software Testing
  • Website Designers
  • Computer Repair

Customer Reviews

Write a review

8.54 /10

Based on 8 reviews over the past 12 months

Quality of work

8.5

Reliability

8.5

Communication

5

Reviews (285)

  • 2.33

    Laptop Cleaning

    Posted 1 week ago

    I asked them to simply open up my laptop and clean it of any dust stuck in thermal vents and in the fans and then put it back together. They came back with the facade that it was all done. Only a week later had my fans broken and make this excruciating noise. After this, I took it to get repaired at a different shop where they SHOWED and PHOTOGRAPHED that my laptop had NOT been cleaned out at ALL. This place charged me £60 and not only did they not even clean it, they damaged my fan by putting pressure on it, probably just brushing over it to "clean it" instead of properly disassembling. Bad.
    Verified reviewer
    Job location: SO15
  • 1

    Laptop repair

    Posted 19 February

    inquired about getting my laptop repaired, was told to call so i did and was told one of their tech guys would call back, they never did. tried messaging and submitting a second request on thier site but also no respose.
    Verified reviewer
    Job location: SO22
  • 7

    Computer repair

    Posted 14 January

    Unable to assist given my computer age,but offered contact who helped me.
    Verified reviewer
    Job location: SO16

    Response from Home Computer Help Ltd

    Thanks for taking the time to leave a review. We always try to support our customers to find the answers, even if we cant directly help. If you do feel that you want to get a new computer, do come back to us; we will have some great options for you.

  • 10

    Internet error

    Posted 30 September 2024

    Excellent service provided by Netserve. They are very helpful and are always courteous.
    Verified reviewer
    Job location: SO45
  • 10

    Laptop would not install updates

    Posted 06 September 2024

    Young guy came to house and looked at the lap top told me it would need to go into workshop explained what would happen and that I could phone any time for updates. 2 days later got a phone call saying there would be no charge for the workshop part as every thing was up and running when he turned it on and it must of been a update problem or low battery. He went on to say he did not know when the home team could come out and bring it back but it would be soon and the home team would reinstall it. A great service and honest polite team of guys.
    Verified reviewer
    Job location: PO14
  • 10

    Fitted a WI-FI network in my end of garden office.

    Posted 26 August 2024

    From the initial contact, John arranged a time to fit the WI-Fi, arrived on time, fitted and tested the network. I am very happy and would recommend him and his company.
    Verified reviewer
    Job location: PO16

Photos

Company Info

Owner

Will Bellows

Ltd Company

12 years on Checkatrade

VAT Registered

Yes: 212537634

THIS PAGE IS NO LONGER IN USE

This trade passed up to 12 Checkatrade vetting checks

Member since 2013

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