JC GAS (PARKSTONE) LTD

Reviews (496)

• 10

  Emergency Central Heating Repair

  Posted 2 days ago

  Fast, efficient, friendly and knowledgeable

  Called the office at JC Gas regarding a leak from loft tanks that had come through to bedroom ceiling. They would have come the same evening but we weren’t home so arranged the following morning. Ash the engineer called ahead with timings, identified the problem immediately and also had the parts in his van to fix within an hour. I was so relieved. Ash was very knowledgable and our complicated water/boiler/pump set up didn’t phase him one bit. Professional and efficient from my first phone call to the office to resolution of the problem. Would definitely use again. Thank you
  Verified reviewerJob location: BH14
• 10

  Gas Boiler Servicing / Repair

  Posted 15 July

  Excellent service

  We had our boiler serviced and apart replaced. Excellent service by experienced engineer.
  Verified reviewerJob location: BH14

  Response from JC GAS (PARKSTONE) LTD

  Thank you for your kind review! We're delighted to hear you were pleased with the boiler service and replacement part. It's great to know our experienced engineer provided excellent service. We really appreciate your feedback and thank you for choosing us.

• 10

  Emergency Central Heating Repair

  Posted 17 June

  Three decades of outstanding service

  We have been managing the premises for a number of years in which the owners have continued to use the company having relied on them for the last 30 years In our experience they have consistently delivered a high standard of workmanship, professionalism and reliability, it is clear why they have maintained such a longstanding relationship and I highly recommend them, many thanks to all the team
  Verified reviewerJob location: BH13

  Response from JC GAS (PARKSTONE) LTD

  Thank you very much for your kind words and positive feedback. We truly appreciate your continued trust and support over the years. It has been a pleasure working with you and managing the premises, and we are delighted that our team's workmanship, professionalism, and reliability have met your expectations. Your recommendation means a great deal to us and will be shared with the entire team. Thank you again for taking the time to provide such a thoughtful testimonial. We look forward to continuing to work with you for many years to come.

• 1

  Emergency Central Heating Repair

  Posted 12 June

  Domestic water leak inspection and outcome

  Our kerbside water meter indicated a mains leak indicatively at the interface of garden and lounge. Upon contact, a JC Gas engineer arrived to assess the problem, but applied no tests whilst advising that the water supply be turned off at regular intervals pending further work in 10 days' time, although our age-related disabilities demanded prompt action. We approached an alternative company that was able to intercede immediately, identify the problem as being inside the property and to rectify. We are disappointed that JC Gas required a call out fee but offered no useful support.
  Verified reviewerJob location: BH15

  R

  Ian H

  Response from JC GAS (PARKSTONE) LTD

  Thank you for your feedback. We are sorry to hear you were disappointed with your experience. Our engineer attended on the day of your call and identified a water leak potentially originating from a fitting on the cold water mains pipework beneath the ground. As further investigation and additional work were required, the repair could not be completed during the initial visit. We arranged a return appointment at the earliest opportunity, taking into account your planned absence, which you then cancelled. We are pleased that the issue has now been resolved and appreciate your feedback.

• 10

  Gas Boiler Servicing / Repair

  Posted 10 June

  Call out

  Call out boiler pressure too high corrected very quickly Engineer very polite and efficient and helpful Definitely recommend have used JC Gas for over 25 years
  Verified reviewerJob location: BH12

  Response from JC GAS (PARKSTONE) LTD

  Thank you for taking the time to leave such a kind review. We're delighted to hear that our engineer was able to identify and correct the pressure issue quickly and that you found the service to be polite, efficient, and helpful. Your continued trust and loyalty over the past 25 years means a great deal to us. Thank you for your recommendation and for choosing JC Gas – we look forward to helping you again whenever you need us.

• 10

  Emergency Central Heating Repair

  Posted 24 March

  Excellent customer service

  JCGas carry out regular boiler servicing for mum mums property so when the heating appeared to be stuck on full blast I immediately called them. Was extremely pleased to have Ash come out and visit within 4 hours of me calling and fix the problem of a stuck heating valve . Ash was friendly, courteous and happy to explain the cause of the problem with recommendations going forward. Excellent customer service . Highly recommended.
  Verified reviewerJob location: BH12

  Response from JC GAS (PARKSTONE) LTD

  Thank you for taking the time to leave such positive feedback. We strive to provide great customer service and appreciate your kind comments and recognition.