Reviews

  • Ken N
    10

    Superb planning, communication and service

    Posted 20 May

    From first contact to last. Danny (calmness itself in the chaos) and the team worked tirelessly over 3 days to reduce 70 years of accumulated memories into a van full of neatly packed boxes. We took the packaging, removal and disposal options available and all work was carried out in a friendly, patient and professional manner with complete understanding of our needs. If ever our spirits flagged Daniela in the office was on hand to reassure and advise with care and sensitivity. All together an exceptional team. I cannot recommend Coles highly enough.
    Verified reviewer
    Job location: N22
  • 10

    Great removal company

    Posted 19 May

    This removal company was great, from start to finish. They are very responsive to emails and were understanding about the the timing changed and delays that come with moving. The packing team were professional, helpful and friendly and everything was packed well. They were also so quick! Highly recommended!
    Job location: E1W
  • 10

    Exceptional service from a truly outstanding family‑run company

    Posted 06 May

    We had an excellent experience with JA Coles and would recommend them without hesitation. From start to finish, the team was communicative, prompt and incredibly efficient A special mention must go to Daniela, who kept in close contact, navigated our shifting completion dates with patience and professionalism, and ensured that our move was fully accommodated despite the uncertainty. JA Coles is a family‑run company that genuinely cares, and it shows in every interaction. We’re extremely grateful for their help and wouldn’t hesitate to use them again.
    Verified reviewer
    Job location: N8
  • 10

    Would recommend JA Coles for moving and packing services

    Posted 03 May

    JA Coles helped us move house recently - and I would highly recommend them. They were very patient in waiting for our confirmation of when our move date would be (which got pushed back repeatedly), which took a lot of the stress out for us. We used their packing and moving services, and they were efficient, professional, and took care with our possessions. We would definitely use them again.
    Job location: N4
  • 10

    Brilliant service

    Posted 29 April

    Coles were absolutely brilliant for our house move - great communication throughout and very helpful and flexible when our move date shifted. The team on the day did a fantastic job packing and moving us - they were friendly and efficient and made the whole process seem extremely smooth.
    Verified reviewer
    Job location: NW5
  • 10

    Great experience

    Posted 29 April

    Very smooth process and nice people to deal with.
    Verified reviewer
    Job location: W2