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JB Domestics

9.96/10

Essex

£1,000 guarantee T&Cs apply

Checkatrade member since July 2013
10

Skills

  • Dishwasher Repair
  • Electric Oven / Cooker Repair
  • Fridge / Freezer Repair
  • Gas Cooker Repair
  • Range Cooker
  • Tumble Dryer Repair
  • Washing Machine Repair

Customer Reviews

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9.96 /10

Based on 75 reviews over the past 12 months

Quality of work

9.97

Reliability

9.96

Communication

9.97

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe the service as professional, friendly, and punctual, with excellent communication from start to finish. Engineers are frequently praised for their high-quality work, honest advice, and transparent pricing.

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Reviews (218)

  • 10

    Dishwasher Repair

    Posted 2 days ago

    Dishwasher repair

    Very efficient from enquiry to finish. The engineer kept me informed of arrival so Ididn’t need to take a day off. He sorted the problem within half an hour. Very nice chap I was pleasantly suprised at the cost of the job I wouldn’t hesitate to use this company again
    Verified reviewer
    Job location: SS2
  • 10

    Dishwasher Repair

    Posted 13 July

    New dishwasher installed.

    Very polite and very professional. I would highly recommend.
    Verified reviewer
    Job location: SS7
    Thomas B
  • 10

    Appliance Services / Repair

    Posted 10 July

    Excellent Service

    From first point of call to engineer attending a seamless service. Fixed my washing machine and gave great advice. Thank you Matt and Dave and Amy in the office. Would highly recommend!
    Job location: RM15
  • 10

    Washing Machine Repair

    Posted 01 July

    Great Communication

    A fantastic service from start to finish. From the initial phone call to the visit the following day, there was clear communication and Ian turned up punctually and diagnosed the fault within minutes. He was able to fix the problem there and then and checked everything thoroughly.
    Verified reviewer
    Job location: SS12
  • 10

    Electric Oven / Cooker Repair

    Posted 19 June

    Best service I’ve ever had from any trade

    I looked around a lot to find someone who could fix my oven and could be trusted not to rip me off. I’m so glad I used these guys. Honestly the best service. The best work and they come across like they really care about what they’re doing. I cannot recommend them enough. Trust me JB will not let you down. Amazing job. This level of service is rare these days so Thanks again guys
    Verified reviewer
    Job location: CM12
  • 10

    Gas Cooker Repair

    Posted 15 June

    What customer service should be.

    This company is what services used to be like. When you phone them you get to speak to a person, not a machine. They let you know well in advance what time they will visit and clearly explain the cost. Then they keep to the time stated. Text message 15-20 minutes warning of arrival. Courteous and professional engineer. A small family business that know how to treat customers. I would highly recommend to anyone who has problems with their cookers.
    Verified reviewer
    Job location: SS15

    Response from JB Domestics

    Hi Peter, thank you for the lovely review, we we're very happy to read such kind words from yourself. And we are glad that you were beyond satisfied with our services!

Photos

Company Info

Owner

Mr Jerry Baldwin

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 131762823

Domestic WorkCards Accepted

JB Domestics


We are a small family run domestic appliance repair and installation company based in Benfleet, Essex.


With over 25 years' experience in domestic appliance repair.


We are Gas Safe Registered.


We are also registered with REFCOM for refrigeration repairs.


We are able to repair most makes of Domestic Appliances, with vans carrying stock to repair most common faults first time.


Always happy to help over the phone or via email and will provide an honest, friendly and professional service.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since July 2013

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  • County court judgement

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  • County court judgement

  • Enhanced business check

  • Director checks

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