Manchester Removals and Storage Ltd

Reviews (6)

• 10

  House Removal

  Posted 05 March 2020

  Fantastic service provided by Manchester Removals and Storage. From the first appointment with Haley to give us a quote and the prompt response to my queries. Manchester Removals weren't the cheapest option but I do believe you get what you pay for. Anton, Nathan and Wayne were the team that moved us, 100% satisfied with everything on the day. They provided a first class service, would use again and recommend to anyone looking to move. ????
  Verified reviewer
  Job location: M26
• 3

  Moving from London to Manchester

  Posted 21 December 2019

  I booked this service in September to move me out of a London apartment into a home in Manchester. They moved my antique wardrobes by dragging them on the floor with no protection to the floor, which left several scratches to the floor in my apartment and common areas. My landlord and I witnessed this. I was charged £625, and notified the company mid-move of the damage. They also caused substantial damage to the wardrobes themselves. The owner has continually blamed this on me despite£10000 insurance and I have to take them to court
  Verified reviewer
  Job location: M30

  Response from Manchester Removals and Storage Ltd

  I feel this review is factually inaccurate, we’ve emails and a signed job sheet which contradicts these allegations. The customer declined our dismantling service, she claimed competency in dismantling a wardrobe. She failed to remove a screw from the base which caused a scratch when lowered to get under the doorway. The men identified the cause, but unfortunately too late. Had she removed the screw then damage would not have occurred. At the end of all moves we require an inspection and a job sheet to be signed off. She only identified 1 scratch and no mention of substantial damage to the wardrobe. The has been no evidence provided of any damage to the wardrobe. Surely, had she and the landlord witnessed the damage then they would have added it to the signed job sheet. She claims she notified the office mid move, when in fact she emailed later once the men had left, all damage must be notified whilst the crew are present. I have requested a response from the customer but she has not explained the above inaccuracies in her review. We take all genuine claims seriously and will resolve all issues in accordance with our complaints handling policy.

• 10

  Three bedroom semi detached removal.

  Posted 20 May 2019

  The lads on the day mike and John were fantastic, punctual and courteous. Nothing was too much trouble and they made our move a stress free occasion. They took great care with our personal items and everything was packed and secured very professionally. We would highly recommend Moving Everywhere. Thanks again to all the team who helped us Alan, Nick, Mike and John.
  Job location: SK13
• 10

  Dismantled, packed and moved belongings from 1 property to another with communication with customer's estate agency through-out.

  Posted 20 May 2019

  Efficient, courteous and a pleasure to work with!
  Verified reviewer
  Job location: G64
• 9.75

  Moved my home contents to two locations on time with great service

  Posted 18 May 2019

  Excellent service provision very professional with great attention to detail
  Verified reviewer
  Job location: M50
• 10

  Large house move

  Posted 18 May 2019

  Great service proffesional had all the equipment clean very tidy took instruction to the letter very good communication responsive when things had to change very customer focussed brilliant team work and coordination
  Verified reviewer
  Job location: FY8